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Best Western Jacksonville Inn

2.5 star property

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Photo gallery for Best Western Jacksonville Inn

A lobby with a reception desk, patterned chairs, a sofa, and a small table with a laptop.
A large indoor swimming pool with clear water, a hot tub, and a lounge area with a blue chair.
A hotel room with a bathroom, a TV, a desk, a chair, a sofa, and two beds.
A hotel dining area with a large table, chairs, a patterned carpet, a kitchen area with cabinets and appliances, and a television mounted on the wall.
A fitness center with treadmills, elliptical machines, and exercise balls.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪2 min walk‬
  • Place, Bolton Park
    ‪1 min drive‬
  • Place, Nichols Green Park
    ‪2 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a headboard, a desk with a chair, and two bedside lamps.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk, a television, and a door leading to another room.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk, a television, and a door leading to another room.

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bathtub, a bed with a headboard, a desk with a chair, and two bedside lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Jacksonville Inn

An indoor pool, a fitness centre and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you're just a quick walk from Lake Jacksonville. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Steps from Lake Jacksonville and a 2-minute drive from Bolton Park
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Best Western Jacksonville Inn also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Executive Inn Jacksonville
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Best Executive Jacksonville
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Best Jacksonville Jacksonville
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Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 522 reviews
Rating 8 - Good. 150 out of 522 reviews
Rating 6 - Okay. 63 out of 522 reviews
Rating 4 - Poor. 24 out of 522 reviews
Rating 2 - Terrible. 26 out of 522 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and the price was excellent!
Stayed 1 night in Mar 2026
Verified

8/10 Good

debbie

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hot breakfast.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was amazing will go back just for that nice room clean best breakfast from a hotel I've never been to
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Great hotel location with easy in and out access right on the main highway through town. Room was very clean, staff was very nice and helpful. Breakfast was perfect for a nice start to the morning. Food and shopping options close by. No complaints!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Travis

Adults need to be able to access the hot tub past 10p..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness
We didnt use the gym we did use the pool it was warmer on the weekend then it was Thursday night but we was happy our room was perfect on the main floor there was very friendly staff I’ll continue to book them when in the area
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Staff & service
Disliked: Cleanliness
People at check in were extremely nice...
Stayed 1 night in Nov 2025
Verified

8/10 Good

Carlton

Liked: Cleanliness, staff & service, amenities
The only complaint I have was my toilet seat was cracked in room 206 and it pinched my butt once. Other than that it was a 5 star stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice atmosphere, and awesome internet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities
Good visit. Friendly receptionist who checked us in. Kids loved the pool. Room cleaned. Breakfast variety not so good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the indoor hot tub and pool
Stayed 1 night in Mar 2025
Verified

8/10 Good

Scalandra

Liked: Staff & service, amenities
My stay was pleasant as usual but there was a great deal of hair in the sink, bathtub and jetted tub.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darcy

Staff was excellent, clean rooms, and AWESOME breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I would recommend and I would stay there again
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Richard

The room is very dated. Windows needed a lot of updating because the noise from the busy road outside seemed like it was inside. Toilet seat was cracked and pinched your leg while using it. The tub was noisy when standing in it and the bathtubs water came out sideways, never thought someone could put a spout that way.
Bathroom Dorr Handle falling off and looked like several fixes have been done. Why not put on a new one!
Cracked toilet seat. Pinched your leg when using it. Why not put on a new toilet seat!
Spout installed sideways. Why?
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Towels were fresh. Staff was very friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was amazing! After being on the road for 5 hours my back was stiff. The hot tub fixed me right up.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Margarita

Liked: Amenities, property conditions & facilities
Nice , clean place to stay
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place to stay for a couple of days - breakfast is included and it was good
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Charles D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable room. The hot tub jets didn't work, but it was just the right temperature for a soak!
Stayed 2 nights in Oct 2025

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