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Candlewood Suites Jacksonville - Mayport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville - Mayport by IHG

Exterior
Outdoor pool
Exterior
Studio Suite, 2 Queen Beds | Down duvets, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
2073 MAYPORT ROAD, Atlantic Beach, FL, 32233
  • Place, Kathryn Abbey Hanna Park
    ‪2 min drive‬
  • Place, Mayport Naval Station
    ‪3 min drive‬
  • Place, Jacksonville Beach Pier
    ‪9 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville - Mayport by IHG

Hotel in Atlantic Beach with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Wired Internet in public areas is free. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Jacksonville - Mayport by IHG offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. 48-inch LED televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Atlantic Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville - Mayport by IHG. During your stay, you'll be within walking distance of Dutton Island Preserve. Free wired Internet, an outdoor pool and a gym are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 3-minute drive from Mayport Naval Station and 14 minutes from Mayo Clinic Florida
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville - Mayport by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You'll find a business centre on site.

Public spaces have free wired Internet. Barbecue grills, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Candlewood Suites Jacksonville - Mayport by IHG.

This Atlantic Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Mixer
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per stay
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Jacksonville Mayport
Candlewood Suites Jacksonville Mayport by IHG
Candlewood Suites Jacksonville Mayport an IHG Hotel
Candlewood Suites Jacksonville - Mayport by IHG Hotel
Candlewood Suites Jacksonville - Mayport by IHG Atlantic Beach

Candlewood Suites Jacksonville - Mayport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 246 reviews
Rating 8 - Good. 57 out of 246 reviews
Rating 6 - Okay. 11 out of 246 reviews
Rating 4 - Poor. 3 out of 246 reviews
Rating 2 - Terrible. 13 out of 246 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

This hotel is always clean and a great value for the price!
Stayed 3 nights in Jun 2025

10/10 Excellent

Fatou

Stayed 1 night in Jun 2025

8/10 Good

Gregory

Travelled with family
Disliked: Property conditions & facilities
German cockroach activity in the bathroom ketchenette area.
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, convenient to local dining, shopping and mayo clinic.
Stayed 1 night in May 2025

8/10 Good

Sharon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Asha

Stayed 2 nights in May 2025

10/10 Excellent

Tyren

Stayed 1 night in May 2025

6/10 Okay

michael

Business traveller
Liked: Cleanliness
What place was OK. The room was clean, but smelled like mildew. The kitchenette was convenient but a little difficult to use as it was small and did not offer many options. It was also very noisy throughout the night and the appliances were out of date.
Stayed 7 nights in May 2025

10/10 Excellent

Lou Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was as clean as they come. Pet area needs improvement but nice to be able to bring your pet and poop bags were provided.
Stayed 1 night in May 2025

4/10 Poor

Allison N

Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! Clean and quiet. Comfortable bed!
Stayed 1 night in Apr 2025

10/10 Excellent

Hiram

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it would be a great place to stay for a longer period- loved that it has a kitchen with a full sized fridge. Beds were very comfortable and everything was clean. The temperature was easy to control and worked properly. We had the right amount of towels and wash cloths. I had only two negatives- the water pressure was low in the bathroom sink and the tub didn’t drain well. Other than these, everything was excellent. And even those two things I considered very minor.
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was comfortable and clean. It was very close (10 min) to the beach and restaurants. I would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Keyonna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but pool area is small and mediocre at best.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
The room was very clean and spacious. It has an efficient kitchen area. The beds were comfortable and the bathroom was clean and modern.
Stayed 1 night in Feb 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient and well appointed. Nasty smell on hall, like a very dirty carpet. Other guests noisily congregate in hall.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, jacksonville

Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Nice size room

Everything was good except for lack of hot water. Warm at best, perhaps only 100 degrees.
Stayed 1 night in Dec 2024

6/10 Okay

Nitin

Travelled with family
Disliked: Room comfort

Good staying but strong odor

The room had very strong smell of chemicals all across the balcony and the room. When requested for change of room, they did not have one. I had to keep the window open to let fresh air take out the strong chemical smell. Once that was done, it was more comfortable. Ok for quick small stay over.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & price for multiple day stays

My sister and I were in Jax for a week and chose Candlewood Suites not only for its price but its proximity to my son’s wedding location, the kitchenette and reviews. The photos of the spacious rooms were spot on. Everything was in excellent condition. The only drawback was the auto fan in the bathroom. No breakfast but free freshly ground coffee and a cupboard to purchase a variety of food items.
Stayed 7 nights in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient for its intent.
Stayed 1 night in Dec 2024

2/10 Terrible

Katie Anne

Disliked: Staff & service, property conditions & facilities
When I went to check in the front desk told me they had some people extend their stays and they had no room for me. There was no warning, no email no anything. They did however set me up with a hotel room across the street however its not like they had kitchen or a washer or dryer. So I unfortunately was not able to give a good review for Candlewood
Stayed 9 nights in Nov 2024