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SureStay Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Jasper

Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Property amenity
Laundry room
Combined shower/bathtub, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
200 The Mall Way, Jasper, AL, 35504
  • Place, Gamble Park
    ‪2 min drive‬
  • Place, Jasper City Hall
    ‪3 min drive‬
  • Place, The Lily Pond an Art Gallery & Tea Room
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Jasper

Laundry facilities, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Jasper offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Jasper hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Jasper. During your stay, you'll be within walking distance of Gamble Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Gamble Park and a few minutes from The First United Methodist Church
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Jasper also features a vending machine and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Jasper hotel.

Guests are served a free self-service breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • Shopping centre

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay By Best Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel
SureStay Hotel by Best Western Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel Jasper

SureStay Hotel by Best Western Jasper Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 712 reviews
Rating 8 - Good. 173 out of 712 reviews
Rating 6 - Okay. 62 out of 712 reviews
Rating 4 - Poor. 25 out of 712 reviews
Rating 2 - Terrible. 32 out of 712 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice! Older hotel but very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff was was great! Room was clean and modern, much better than the resort I had stayed at at week earlier. The beds were comfortable and the bedding fresh and clean. I was glad they allowed a pet and had rooms just for this purpose. This place will be on my list when I am through the area again.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Got to Hotel @ 1:00 pm, check in is at 3:00pm wanted $20.00 for early check in. The hotel was almost empty. I wasnt happy with that.
Stayed 1 night in Jan 2026

10/10 Excellent

Roland

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly hotel kind service and accommodating on a very very cold night. The staff and owner were very helpful to help us and our pets check in and be comfortable quickly. The breakfast was served early and was very nice for our early start back on the road. Thank you for a great stay! Had everything we needed!
Stayed 1 night in Jan 2026

6/10 Okay

Bobby

Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Nice room. Good staff.
Stayed 1 night in Jan 2026

4/10 Poor

george

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
na
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This trip the room was spotless and the room i was in was in good repair
Stayed 2 nights in Nov 2025

4/10 Poor

Marie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Gritty floor, slick dangerous bathtub, people hanging out in parking lot. Lackluster repairs, gap in door.
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Everything was fair for the price and length of stay, and I’d probably stay there again since it was a quick stop while passing through to Florida. The shower had shampoo and body wash, which I appreciated, but it would have been nice if conditioner had been provided as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

6/10 Okay

Josh

Stayed 1 night in Dec 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu lacked variety. Why aren't donuts offered anymore? The room was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice room was really clean
Stayed 1 night in Nov 2025

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place, but cold shower. Water didn't get hot in the shower...
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just as we had hoped. We were tired came in easy check-in nice room comfortable bed great stay. The folks working there were extremely friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Brayden

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

4/10 Poor

John

Stayed 2 nights in Nov 2025