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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Interior
Meeting facility
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 218 reviews
The price is €84
includes taxes & fees
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About this property

Holiday Inn by IHG

Hotel in Johnson City with fitness centre and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a seasonal outdoor pool and a business centre.
Holiday Inn by IHG offers 205 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn by IHG. During your stay, you'll be within walking distance of Johnson City Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Johnson City Mall and a few minutes from Wallabies
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn by IHG. Free self parking is available.

This 3-star Johnson City hotel is smoke free.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 304 out of 702 reviews
Rating 8 - Good. 197 out of 702 reviews
Rating 6 - Okay. 98 out of 702 reviews
Rating 4 - Poor. 65 out of 702 reviews
Rating 2 - Terrible. 38 out of 702 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Colby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great!

Love staying here when we go to the Bristol night race. Great place.
Stayed 4 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Room was clean. Quick overnight stay. Can't ask for more. Also pretty quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

patricia

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I am so disappointed in the hotel here. Our room 206 had mold in the shower and sink area. The lobby was great. Area good. Staff good. Breakfast cold and no plates. Food cold and has to pay for it and for sure basic food. I have photos to show.
Shower curtain mold
Behind sink faucet
What I wiped up behind sink faucet
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and safe, staff was friendly and the hotel is beautiful! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Chetter, Tualatin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet. However, the doors need to be redone because they do not completely go to the floor. You can see light underneath and hear noise. I had to put a towel down.
Stayed 2 nights in Oct 2025

8/10 Good

Valerie, Glen Ellyn

Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel that could use a refresh. Shower and sink did not drain well. The tub would fill With standing water as you showered. Mismatched appliances in the room. Windows were very dirty. The bed was not comfortable as the mattresses were not very cushioned. Front end staff was pleasant with check in/out being quick. Parking was sufficient.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Overall adequate, but not great. Because we brought our dog, we were assigned a room on the pet floor. We were charged a daily $35 pet fee, the room smelled from previous pet occupants, and didn’t appear to have been updated in many years. (No USB ports!). Calling for room service or even takeout from the restaurant was impossible. Calls to the front desk were redirected to room 410. The staff we saw were friendly, but I think too few in number. (No one in the lounge or restaurant at 8PM so I went elsewhere.). The location is good, public areas are nice, and what staff they have are commendable. But management needs to “up there game”,especially in accommodating pet patrons.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandie

Stayed 2 nights in Aug 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The bed was comfortable. The lobby was very inviting and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Catherine

Stayed 1 night in Sep 2025

6/10 Okay

Carl

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs some attention in updates and dirty room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Nice motel…. I would highly recommend this motel to travlers.
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Skylar

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ty

Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Stayed 2 nights in Sep 2025