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Crystal Crown Hotel

3.0 star property

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Photo gallery for Crystal Crown Hotel

Executive Studio (Newly Renovated) | View from room
Lunch and dinner served, Japanese cuisine
Exterior
Outdoor pool
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
  • KSL City Mall
    ‪5 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru City Square
    ‪4 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Studio

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

1 bedroom, desk, iron/ironing board, free WiFi

Crown Floor King Studio

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor Twin Studio

1 bedroom, desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room (Newly Renovated)

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated) | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio (Newly Renovated, No Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Studio Deluxe Room

1 bedroom, desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Studio Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Crown Studio Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple (New Renovated)

Interior

Superior Triple (New Renovated)

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Studio

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Crystal Crown Hotel

Hotel with free parking, a short walk to KSL City Mall
This smoke-free hotel features an outdoor pool, a restaurant and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Crystal Crown Hotel offers 264 air-conditioned accommodations with free newspapers and complimentary bottles of water. 32-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.
During your stay at Crystal Crown Hotel, you're just a quick walk from KSL City Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Kirishima Shuzou
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Just a 5-minute walk from KSL City Mall and a 3-minute drive from Johor Bahru City Square
Crystal Crown Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4833 square feet (449 square metres) and includes conference space. The business-friendly Crystal Crown Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

Kirishima Shuzou – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Chatter Corner CoffeeHous – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 11 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Crystal Crown Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 470 reviews
Rating 8 - Good. 208 out of 470 reviews
Rating 6 - Okay. 135 out of 470 reviews
Rating 4 - Poor. 51 out of 470 reviews
Rating 2 - Terrible. 20 out of 470 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Siddhartha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tracy, Kuala Lumpur

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

6/10 Okay

Seow Wah

Travelled with partner
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Cheong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here shen in JB
Stayed 3 nights in Jan 2025

8/10 Good

Georgina Siew Ling

Travelled with family
Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Singapore

Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bin Soo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not comfy
Stayed 1 night in Dec 2024

6/10 Okay

Shahridan

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway). No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Myat

Stayed 3 nights in Aug 2024

8/10 Good

Larry Ng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Swee Lee

Stayed 1 night in Aug 2024

6/10 Okay

ADELA

Disliked: Cleanliness
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Stayed 2 nights in Jul 2024

6/10 Okay

Chee Kiong, Singapore

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Car park super narrow.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Hotel room is big but bath room is old.
Stayed 1 night in Jul 2024

4/10 Poor

Nordin

Disliked: Property conditions & facilities

Old Hotel. Need 100% Makeover

Old hotel. Desperately needs makeover or just demolish entirely to make way for new construction of newer generation hotels. No shower screen in toilet. Old WC and carpeting.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Old but Gold

Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe
Stayed 2 nights in Jul 2024

8/10 Good

PRATHIVAN

Travelled with family
Liked: Property conditions & facilities
Good hotel. Spacious room, bathtub, toiletries except floor mat
Stayed 1 night in Jun 2024

6/10 Okay

Florence

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Stayed 1 night in Jun 2024