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Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Restaurant
Indoor pool
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, Two Double Beds, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(101 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

8.6 out of 10
Excellent
(19 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(13 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking.
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton at Hot Springs Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Hot Springs National Park. A free manager's reception, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Steps from Hot Springs Convention Center and 5 minutes on foot from Hot Springs National Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 8400 square feet (780 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton at Hot Springs Convention Center also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton at Hot Springs Convention Center was completed in April 2025.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 611 out of 1120 reviews
Rating 8 - Good. 239 out of 1120 reviews
Rating 6 - Okay. 131 out of 1120 reviews
Rating 4 - Poor. 73 out of 1120 reviews
Rating 2 - Terrible. 66 out of 1120 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities
• Great breakfast and great location. • Construction underway and fitness center was closed (did not like)
Stayed 1 night in May 2025

10/10 Excellent

Willie, Overland Park

Stayed 3 nights in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Carla Jeanine

Travelled with group
Liked: Cleanliness, amenities
Parking…
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged to park my vehicle I should be reimbursed
Stayed 2 nights in May 2025

10/10 Excellent

NEAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and very nice place to stay great weekend getaway with friends!
Stayed 1 night in May 2025

4/10 Poor

Greg

Disliked: Cleanliness
Unexpected parking fee. Hotel being remodeled. We should have been notified about construction before booking. Noisy in the afternoon when we arrived. Followed by being woke up at 8:00 am to the sound of power tools in a room nearby.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a walk from downtown, but a nice, safe one and we like to walk. The rooms were newly redone and very large. There is work going on to update the floor with the pool, so the entrance to the pool isn’t beautiful at this time, but it will be very soon. There’s a free breakfast every day with made-to-order eggs, and snacks and free drinks at the bar at 5pm. We’d definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Stayed 3 nights in May 2025

10/10 Excellent

Jisho

Very cleaned
Stayed 2 nights in May 2025

6/10 Okay

Jerry

Travelled with family
The room was very clean. When it comes to the service it was not good. There was not enough help with the breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Disliked: Amenities
Each staff person we interacted with was great. However, we were 4 in a room but no sheets or pillows for the pull out couch. SInce the reservation was for 4 you would think the room would have been prepared properly. Had to call twice before anyone came. When we called it is an automated system only, not a real human. Breakfast was very busy but not enough staff to keep up with the demand. No milk for cereal, various food trays empty. Like many places these days it lacked adequate staffing. We have stayed here several times over the last few years but not sure I would go back.
Stayed 1 night in May 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the new upgrades. Its very beautiful and warming
Stayed 3 nights in May 2025

2/10 Terrible

Tanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement

The hotel is under construction. It was a mess. Our room was so dirty when we arrived that the front desk moved us to another room. Thankful they were not fully booked. The bathroom did not have a vent to remove the steam. We had to ask for sheets for the pullout sofa bed. You have to pay for WiFi.
Stayed 1 night in May 2025

10/10 Excellent

Thelma

Liked: Cleanliness, amenities, property conditions & facilities
Near attractions
Stayed 3 nights in May 2025

6/10 Okay

Charolette

Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a super nice hotel with exceptional staff! The rooms we spotless, the breakfast was really well done, great coffee everything was perfect. Thank you. It’s also a very sh-rt walk to central ave district and the bath house row, great shopping
Stayed 1 night in May 2025

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities
We love staying at this hotel. It was being remodeled while we stayed so there was more noise. The lady maki this time
Stayed 2 nights in May 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

wendy

bathroom needs repaired no hot water dirty tub
Stayed 1 night in May 2025

10/10 Excellent

Justin

Business traveller
Liked: Amenities
The woman at the front desk the night of 05/19/25 was extremely kind, considerate and informative. She provided perfect service.
Stayed 1 night in May 2025

6/10 Okay

Jackie

Travelled with family
Disliked: Staff & service
Ned was ok, biggest issue was we never had our roomed cleaned once while we were there. We arrived Friday afternoon and checked out today the 19th. We alerted the front desk twice and face to face once but it never happened. We called the desk and asked if they could at least send up coffee for the next morning twice…..never happened
Stayed 3 nights in May 2025

10/10 Excellent

Janarius

Stayed 1 night in May 2025