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OYO Hotel Dundee By Crystal Lake

2.0 star property

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Photo gallery for OYO Hotel Dundee By Crystal Lake

Breakfast area
Lobby sitting area
Breakfast area
Lobby sitting area
Terrace/patio

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
28610 U.S. Highway 27 North, Dundee, FL, 33838
  • Place, Cypresswood Golf and Country Club
    ‪9 min walk‬
  • Place, Winter Pines Golf Course
    ‪4 min drive‬
  • Place, LEGOLAND® Florida
    ‪11 min drive‬
  • Airport, Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Premium Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Premium Room, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

OYO Hotel Dundee By Crystal Lake

Hotel in Dundee with free parking
Along with an outdoor pool, this hotel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Housekeeping is available on request.
OYO Hotel Dundee By Crystal Lake offers 80 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at OYO Hotel Dundee By Crystal Lake, you'll be within walking distance of Cypresswood Golf and Country Club. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a meeting room
  • 14 minutes on foot from Cypresswood Golf and Country Club and a 4-minute drive from Winter Pines Golf Course
  • Pets welcome for a fee
OYO Hotel Dundee By Crystal Lake offers its guests an outdoor pool. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Dundee hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1984
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to March 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 01 October.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Dundee
Red Roof Inn Hotel Dundee
Travelers Inn Dundee Hotel Dundee
Quality Dundee
Red Roof Inn Winter Haven East
Red Roof Dundee Winter Haven East
Red Roof Winter Haven East
Blue Inn Winter Haven East Dundee
Blue Inn Winter Haven
Blue Winter Haven East Dundee
Blue Winter Haven
FairBridge Express Dundee

OYO Hotel Dundee By Crystal Lake Reviews

Reviews

4.4
Rating 10 - Excellent. 70 out of 482 reviews
Rating 8 - Good. 44 out of 482 reviews
Rating 6 - Okay. 49 out of 482 reviews
Rating 4 - Poor. 49 out of 482 reviews
Rating 2 - Terrible. 270 out of 482 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Cristina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. But the property was dusty, had roach traps under the bed. Lamps were dirty ans dusty. No door on the bathroom. No towels or basic toiletries. Disgusting.
Stayed 1 night in Oct 2025

2/10 Terrible

Bernadette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The area did not look safe at all the door lock hardly locked, and you did not feel safe at this property
Stayed 1 night in Oct 2025

6/10 Okay

Yuri

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Katiana

Stayed 1 night in Sep 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted and def never ever ever again

Place was filthy no towels in room Bathroom floor mud trails all over the place and the bed was stained I ended up leaving and going to another hotel Also the manager when I told him he said not his problem I said should be clean room and towels You didn’t ask for any Not one towel in the bathroom disgusted
Stayed 2 nights in Sep 2025

6/10 Okay

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room that we were provided had a huge gaping hole in the bottom of the door. Huge lizards and bugs were in the room. We switched the second day because they were fully booked on the first day and we had nowhere else to go. They also had zero towels and washcloths in the first room, which makes me think it wasn't even cleaned. Then the second room had one towel, but that was it for our 3 day stay. They also say they have a pool, but it's black and hasn't been cleaned in 5 years I bet. They also have a checkout at 10 AM. I've never seen that at any hotel, so I didn't even think about it when we were leaving at 11. That's so weird.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maurice

Disliked: Amenities
I never got to check in was standing outside for 1hr and 39’mins
Stayed 1 night in Jul 2025

2/10 Terrible

Doug

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Pleasant Experience

This hotel had king rooms and double queen rooms available on your website. I booked a King room. I drove up to locked doors. When I called the number on the door, a very rude lady came out, no smiles, very angry and said sorry we have no rooms available. But I had just booked 20 minutes prior. I was on the phone with Hotels.com and after 30 minutes they got me a room down the street with another hotel. Beware of this hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Beeverly

Stayed 1 night in May 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Lorenzo, Winter Haven

no rooms available after booking
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
THIS HOTEL IS A SCAM. I repeat, THIS HOTEL IS A SCAM. Avoid This Place – Dishonest and Rude Staff I had a terrible experience with this hotel and I wouldn’t recommend it to anyone. I booked my stay through Expedia and paid in full in advance. When I arrived, the front desk was closed (around 4 PM!) and I had to call a number posted outside to check in. The woman who answered the phone was extremely rude from the start and claimed there was no reservation under my name. I told her I booked through Expedia, but she dismissed me and said the price I paid online ($40–$45) wasn’t their rate, and tried to charge me again by saying she is going to come to check me in but you gonna owe me money. While Expedia already charged my card for $73.65. To make matters worse, when I reported this to Expedia, the hotel lied and said they were just asking for a deposit. That is absolutely false — they never mentioned a deposit, just flat out said I’m going to have to pay an additional amount to stay and I just hang up on her while on property. Expedia refused to refund me, so I ended up paying for a reservation I couldn’t use. Totally unprofessional and dishonest behavior from the hotel and very disappointing support from Expedia. Stay away from this place. Not worth the stress or the money. Expedia are you scamming your customers now? What about the price you see for your stay is what you pay?
Stayed 1 night in Jun 2025

2/10 Terrible

Kathia

Disliked: Cleanliness, amenities, property conditions & facilities
Had awful experience checking. Rooms looks nothing like the pictures posted in Expedia.
Stayed 2 nights in May 2025

2/10 Terrible

Daniella

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unexpected charges, property in poor condition, cheap towels
Stayed 1 night in May 2025

8/10 Good

Kareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Under remodel but the staff was great!! Hope to come back soon!!
Stayed 1 night in May 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine
Stayed 1 night in May 2025

2/10 Terrible

Carol

Stayed 1 night in May 2025

6/10 Okay

Octavia

Liked: Staff & service, property conditions & facilities
The room was for my son it’s ok but the check-in process was not good No one was there and when the lady did arrive she made me nervous stating she has no more rooms and been booked for a couple of months. Stated 3rd party need to update.. I gave her my confirmation and since I already paid and it was at there rate she gave me a room. Stated 3rd party under sale there rooms and I am still waiting for $50 room to be returned to me
Stayed 2 nights in Apr 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Angela

Disliked: Staff & service, property conditions & facilities
Did not even end up staying because front desk had gone and no one answered the phones to check us in. Place was not a good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jarame

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff
Stayed 1 night in Apr 2025

2/10 Terrible

Juliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so sorry - I never ever write reviews but omg this “hotel” was horrible. I stayed for the weekend visiting family and literally used this hotel just to sleep and shower. First thing when I walked in the light switch didn’t work, none of the lamps were connected. Everything seemed poorly cleaned, room was so old and not kept up. The inner locks on the door were broken, didn’t have a trash bucket for the room, no tissues, the plug by the sink didn’t work, the ironing board didn’t even have a cover, the remote to the tv didn’t work. Only two super thin towels per room and when I requested another one, they only said sorry no. Normally hotels leave 4 towels per room but whatever. No, this place is horrible, I would dispute the charge on my card but when I got there they said the system was down and they could only accept cash. Fishy btw… - please save your money.
Stayed 3 nights in Mar 2025

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