Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Johnston-Willis Hospital
    ‪5 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites North Chesterfield Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 756 out of 1125 reviews
Rating 8 - Good. 58 out of 1125 reviews
Rating 6 - Okay. 75 out of 1125 reviews
Rating 4 - Poor. 85 out of 1125 reviews
Rating 2 - Terrible. 151 out of 1125 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice stay.
Stayed 1 night in Feb 2025

4/10 Poor

Selina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was upset the water pressure wasn’t getting hot at all but I understood it did snow.. then I thought there was an oven in the room and I was falsely wrong, and then there was hair in the shower as well. I’ve stayed at an extended stay before and this one wasn’t pleasing at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aerhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Feb 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, room comfort

Please get your hallways under control after hours

Room was fine. Service was good at.check in. However, at literally all hours through the afternoon, night and early morning people were literally yellimg in the hallways. I mean literally all hours... 10pm, 11pm , 12am, 1am, 2am , 3am , 4am. It was so loud i was awaken atleast 7 times that i recall.
Stayed 1 night in Feb 2025

6/10 Okay

peter

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammad

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Feb 2025

10/10 Excellent

Aden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay at this extended stay location. Front lobby was so clean and it smells refreshing. The front desk employe was also very kind and nice. And the room was also very clean and it also smells very good. The room was full of kitchen amenities which i liked the most about them.
Stayed 1 night in Feb 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower, bathroom, sheets were dirty. Marijuana vape smell in the hallway. Staff gave me someone else's room at first.
Stayed 1 night in Feb 2025

2/10 Terrible

Terrell

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rolms
Stayed 1 night in Feb 2025

4/10 Poor

Liliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the building, the person checking us in made us feel like we were troublemakers and not welcome. They must get a lot of bad visitors, which was the first sign we should’ve paid attention to. The building is old and just not very clean on the inside and the lobby smelled of pot. The room size was great and that was it as far as positives. Everything just looked so old. The tub/shower was so stained and it looks like it needed a good cleaning. The towels were actually dirty with hair on them. We were grossed out and decided to buy some at a local store. There was no one at the front desk- ever to swap them out. On the third night in the middle of the night there was banging on the walls and people talking loudly. It sounded like construction at 3 am. We called the front desk and there was no answer or anyone in person at the desk. We assumed there was no one the property at all. I wish we had just cancelled and gone to another property. It’s not great when you’re worried about the cleanliness of a place you’re paying to stay at. The 10/10 reviews can’t be real especially when you see multiple reviews with the same names and only staying one night. I don’t know what 10/10 room they stayed at, but it wasn’t the room we stayed in.

2/10 Terrible

Nasser

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty, the room was dirty, the building is old and falling apart dont be fooled by the pictures and 10 star recommendations
Stayed 1 night in Feb 2025

6/10 Okay

Paula

Disliked: Amenities
The furniture is old, and knobs were missing. The towels needed to be used with bleach. They had stains and didn’t look clean. The bathroom toilet tissue holder was broken. The room had a smell of stale air. Room 230. We left the same night we checked in.
Stayed 1 night in Feb 2025

8/10 Good

STEPHEN, PROSPECT

Liked: Cleanliness, staff & service, property conditions & facilities
I lost power at my house and needed a place to stay and was able to book a room for $76, which was a great deal considering it provided a kitchenette with a fridge and microwave. Staff was good and the room was clean. My only issue was that the TV remote was dead. I exchanged it for a good one but it still didn't work on the TV. I could power "on" the TV on the set, but there was no way to change the channels from the home screen on the TV itself.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impressively clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Muskan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Dominick

Liked: Cleanliness
Stayed 5 nights in Jan 2025