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Best Western Plus Kingston Hotel And Conference Center

2.5 star property

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Photo gallery for Best Western Plus Kingston Hotel And Conference Center

Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Property amenity
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
503 Washington Ave, Kingston, NY, 12401
  • Place, Esopus Creek
    ‪2 min walk‬
  • Place, Forsyth Park
    ‪6 min walk‬
  • Place, Senate House State Historic Site
    ‪10 min walk‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area (with Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area (with Sofabed) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Kingston Hotel And Conference Center

Family-friendly hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Kingston Hotel And Conference Center offers 208 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Kingston Hotel And Conference Center. During your stay, you're just a quick walk from Esopus Creek. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 5-minute walk from Dietz Stadium and 10 minutes on foot from Senate House State Historic Site
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Kingston Hotel And Conference Center offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 4381 square feet (407 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Best Western Plus Kingston Hotel And Conference Center. Self parking is free.

This Kingston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Venue Uptown – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 20 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Venue Uptown

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,381 square foot of space)

Outdoors

  • Garden
  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 for adults and from USD 14.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus
Garden Plaza Hotel Kingston
Garden Plaza Kingston
Hotel Garden Plaza
Best Western Plus Kingston Hotel
Best Western Plus Kingston
Best Western Plus Kingston Hotel Conference Center
Best Western Plus Kingston Hotel And Conference Center Hotel
Best Western Plus Kingston Hotel And Conference Center Kingston

Reviews

Best Western Plus Kingston Hotel And Conference Center Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 380 out of 1006 reviews
Rating 8 - Good. 264 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 89 out of 1006 reviews

Reviews

6/10 Okay

Diane

Liked: Staff & service
For the price it was lacking in breakfast food selections. The guests were noisy. My sheet was ripped. The area around the hotel was a little dirty and just not very appealing.
Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Paid $600 for a two night stay. Layout of the rooms is extremely confusing and honestly a little scary if there was a fire. Upon entering our room, found garbage had not been emptied after prior guest. Daughter got stuck in bathroom first night- doorknob lock defective. Came back from being out first day and they had deactivated our keys. AC units in hallways were extremely noisy. Hallways are dark and dreary. Entire property needs updating. Positive note was breakfast was decent and front desk staff were friendly and helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Patrick, Fairfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and dingy.. air conditioning was a nightmare
Stayed 1 night in Aug 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not work. Has never been updated. Common areas & carpets filthy.
Stayed 1 night in Aug 2025

2/10 Terrible

John

I would not recommend using Expedia to anyone. I had a family emergency and have used Expedia in the past with no cancellations and due to the horrible customer service and greed of best Western in Kingston NY they are trying to denied my refund. I would not recommend anyone using Expedia or staying at the best western ny. Just pay the extra money and stay at at another hotel. Expedia has minimal to no say and the insurance you pay for is bush league
Stayed 1 night in Aug 2025

10/10 Excellent

Victor, East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with friendly staff. Great amenities and close to major highway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Jenna

Stayed 1 night in Aug 2025

10/10 Excellent

Dolores

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and clean. We slept so well! The room was very clean, and the hotel was nice. Check in was very easy, and the personnel were friendly and courteous.
Stayed 1 night in Aug 2025

8/10 Good

Carolyn, Gansevoort

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Delmont

Business traveller
Liked: Cleanliness, staff & service, amenities
It was cozy. Breakfast provided in the morning with good food and drinks served for dinner. Overall, a nice place to stay at to meet basic needs.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was amazing. Staff was great hotel was clean. I will come back definitely
Stayed 1 night in Aug 2025

2/10 Terrible

Dashiell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked. I was moved to four different rooms due to broken acs and then broken tv. One ice machine in the whole hotel worked and it had mold growing on it. The room keys would stop working every day and you would have to go to the front desk to get it reset I was told because their system is out of date. The manager was totally unapologetic and rude. The pool was dirty, everything was dirty. And the WiFi was unreliable and slow.
Stayed 3 nights in Aug 2025

2/10 Terrible

Modjina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to start on dislikes - defective card key and door readers, smelly rooms, lazy staff, it’s just not worth it! We had to call multiple times to complain about our card keys not letting us in from the outside doors and into our room. We had to change rooms the first night arrived because the first one reeked of smoke despite the fact it’s considered a smoke-free zone. We had so many complaints and it would take awhile for things to be resolved. We did not appreciate the fact that we paid so much for little service. This was not worth the $500+ at tf all. I will not be coming here nor will I ever recommend Best Western to anyone. Stay away. Just look the other way.
Stayed 3 nights in Aug 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Albert

Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the arcade being a joke and taking our money while literally 2 games worked, we had a nice stay. Chose the hotel for pool and arcade, so slightly disappointed. Pool was nice, clean and warm. We had it to ourselves which was nice. Front desk staff was extremely friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the room and bathroom were clean.
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Convenient location. Breakfast was decent. Room and amenities were good. I slept peacefully. However, the carpets in the hallways to the rooms were stained, appeared dirty. I didn't appreciate housekeeping knocking on our door before midday the morning of checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Grazyna, Estero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located, walkable to the downtown historic areas of town, shopping and restaurants
Stayed 1 night in Aug 2025

6/10 Okay

Anisa, south setauket

Liked: Staff & service
Felt a little unsafe in parking lot Carpet stained Needs a facelift
Stayed 1 night in Aug 2025