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Grandis Hotel

4.0 star property

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Photo gallery for Grandis Hotel

View from property
Creator video - submitted by Serijenjalan
Dining
Deluxe Room, Sea View | In-room safe, desk, laptop workspace, blackout curtains
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000
  • Place, Suria Sabah Shopping Mall
    ‪1 min walk‬
  • Place, Gaya Street Sunday Market
    ‪8 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪11 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Bathroom | Free toiletries, hair dryer, bidet, towels

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | City view

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family Room

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Free toiletries, hair dryer, bidet, towels

Deluxe Studio

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Premier Studio Suite

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grandis Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Grandis Hotel offers 188 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Grandis Hotel, you're just a quick walk from Jesselton Point Ferry Terminal. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Suria Sabah Shopping Mall and 2 minutes on foot from Jesselton Point Ferry Terminal
  • Airport shuttle service available for a fee
Grandis Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Grandis Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Grandis Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 48 per person
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Grandis Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu

Grandis Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 910 reviews
Rating 8 - Good. 366 out of 910 reviews
Rating 6 - Okay. 78 out of 910 reviews
Rating 4 - Poor. 22 out of 910 reviews
Rating 2 - Terrible. 8 out of 910 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room accommodation were excellent
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location. Starting to show it’s age though.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great hotel and service. Loved the roof top pool and bar, great place to cool down.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

jasmindar kaur

Liked: Cleanliness, amenities, property conditions & facilities
all smooth
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mads Dam

Liked: Cleanliness, staff & service, amenities
-
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Hwa Feng

Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great stay, but eat somewhere else

Good location and pool. Clean room, nice shower. Food was terrible.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Robert Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and had a pleasant stay. Thank you
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Khalidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable.
Stayed 3 nights in May 2024
Verified

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Rona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Merlyn Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Grandis

Wonderful location, right next to the mall and connected to the hotel. Was given a partial seaview and room is big and spacious. Aircon is not that strong though.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

CHEUNG

Liked: Cleanliness, staff & service
The room is noisy because of the air conditioner even I changed my room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge and comfy room with good sound proof walls and window. Very convenient to amenities and Suria mall connected to it at L1. Breakfast selections can be better improved with healthier choice selections.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

HOK ON

Liked: Cleanliness
The front desk staff are excellent, yet the 1st floor restaurant staff are very impolite especially those serve in the dinner time
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Bakar Zainuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious 👌
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Fang Jun

Liked: Cleanliness, staff & service, amenities
overall ok, but the shower not hot enough
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Underwhelming.

Arrived on the eve of christmas. It was evident the hotel is shortstaffed. we had to carry our luggages from the car to the lobby. the management has failed to plan for this. The value for money is not great either. The room is decent but not great. The breakfast (for the price) is too expensive for the spread. bear in mind, there are other great hotels in the city for cheaper price. you are paying for the location and thats it.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldn’t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Stayed 1 night in Apr 2024

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