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Ermine Suites

3.5 star property

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Photo gallery for Ermine Suites

Fridge, microwave, stovetop, dishwasher
Front of property
Deluxe Apartment | Hypo-allergenic bedding, in-room safe, individually decorated
42-inch flat-screen TV with satellite channels, TV, Netflix
Deluxe Apartment | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Washer
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Swietego Tomasza 2, Kraków, malopolskie, 31-014
  • Main Market Square
    ‪2 min walk‬
  • St. Mary's Basilica
    ‪5 min walk‬
  • Wawel Castle
    ‪16 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Living area | 42-inch flat-screen TV with satellite channels, TV, Netflix

Standard Apartment

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Ermine Suites

Aparthotel units with kitchenettes, a quick walk to Main Market Square
Self parking, concierge services and dry cleaning are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washing machine and a sofa bed, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Ermine Suites offers 8 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes queen sofa beds. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

During your stay at Ermine Suites, you're just a quick walk from Main Market Square. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). Built in 1500, this comfortable aparthotel has 8 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine and a sofa bed
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute walk from Main Market Square and 4 minutes on foot from Cloth Hall
  • Airport shuttle service available for a fee
Ermine Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Ermine Suites also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Kraków aparthotel.

Languages

English, Polish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 80 per day)

Family friendly

  • Baby bath
  • Changing table
  • Children stay free (see details)
  • Children's dinnerware
  • Corner guards
  • Highchair
  • Outlet covers

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Step to reach entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 4 floors
  • 8 units
  • Built in 1500
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 80 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Ermine Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ermine Suites Kraków
Ermine Suites Aparthotel
Ermine Suites Aparthotel Kraków

Ermine Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 96 out of 104 reviews
Rating 8 - Good. 7 out of 104 reviews
Rating 6 - Okay. 1 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay at this apartment as a family of six! It was the perfect space for us, offering everything a large family needs for a comfortable and convenient stay. The apartment is ideally located in the heart of the old city, making it easy to explore all the nearby attractions. There are plenty of small grocery stores and dining options just a short walk away, which was incredibly convenient. We truly enjoyed our time here and would highly recommend it to other large families looking for a central location with all the amenities you need for a great stay. The only downside was the parking situation—it’s about an 8-10 minute walk away, so if you have a lot of luggage, be prepared to carry it. Additionally, because the apartment is located in a green zone, you’re not allowed to drive right up to it, which means you can’t unload your luggage directly at the apartment. However, aside from this small inconvenience, everything else was perfect. Highly recommend this place for families!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, room comfort

Fantastic accommodation in the centre of Krakow

Great location and very clean and comfortable. Wouldn’t hesitate to recommend or stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort

Great stay in Krakow

Great apartment and location. Very helpful Joanna. A bit noisy having an apartment at the front
Stayed 4 nights in Oct 2024

10/10 Excellent

SALMAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at the Ermine Suites for seven nights. It was a fantastic place. One step out of the property, you will discover a new world of Krakow. Shops, cafes, restaurants, and cultural attractions are all a few seconds from the property. More interestingly, the Main Square of the Old Town is just a three-minute walk from the property. The property Manager Joanna was amiable and a great help to us. We will definitely stay in the same place again hopefully next year.
Stayed 4 nights in Aug 2024

10/10 Excellent

Irit

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with this property. It was spacious and very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

zachary

Travelled with family
Liked: Amenities
Super stylish, well maintained, responsive hosts, great location, quiet, but next to everything you need.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort

Nice suite on a busy street. No parking.

The Suite is on a busy street without parking, but the location is excellent. The window sound proofing is impressive; we slept very well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Amazing!

This property was amazing! It was in the best location, so clean, and so helpful! It was stocked with everything you need and was so spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Business traveller, Travelled with family

Amazing experience

What an amazing experience! We really appreciated the communication with the hotel from the moment we reserved our room until our last day of stay in it. Joanna was very welcoming and professional, the room(s) we’re comfortable, cozy, and modern-looking. The hotel is in a walking distance to everything we needed. We will be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, room comfort

Excellent place to stay in Old Town

Stayed 2 nights in Jul 2024

10/10 Excellent

Pawel, Hinsdale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Nice kitchen, close to everything. More than happy with the stay. Thank You
Stayed 3 nights in Jul 2024

10/10 Excellent

DEBRA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location superior to old square, grocery, restaurants short walk to bus and train. Kitchen with nespresso machine so appreciated comfortable beds and washing machine
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was incredible. Area was really great. The only issue was some bass from a nearby club on Friday and Saturday nights. There were ear plugs in the room which helped.
Stayed 3 nights in Jun 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Room for a friend

Communication was amazing and room was spectacular from pictures i was sent. Clean and large.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super communications with Joanna. All the staff was great. Loved the neighborhood and the charming restaurants that were so close by. When we booked the trip we didn't even know about the Christmas Market which was an easy walk! It's always nice to have a little more space than just a small plain room. All the amenities were excellent. The kitchenette was perfect and to be able to do a little laundry was wonderful during an almost three week trip.
Stayed 3 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay in the centre of Krakow, walkable distance from the train station. All the sightseeing on the doorstep together with some great options for eating out. There is a small grocery shop next door. A lift is available and makes it easy to get your stuff upstairs. Lovely, modern looking apartment with all the amenities you would need. Some cosmetic updating from the high usage needed but it wouldn't put us off from booking again. Great communication with the host. Lovely little touches like fruit, bottled water and sticker books. There was a renovation going on next door so 7am start on Saturday wasn't great but not the owner fault. You can also hear the faint sound of the nigh club few doors down.

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, well equipped. Elevator and washing machine were important to us and the suite met our expectations. Location very convenient within Starowka, the heart of Krakow. The host, Ms. Joanna was very easy to reach by watsup or phone. She accommodated all our needs. We have forgotten important documents upon leaving the suite in the safe, and Ms. Joanna made sure that everything was kept secure and ready for us to pick up two days later from her office. We appreciate the honesty and her help. We highly recommend Ermine suites.
Stayed 4 nights in Sep 2023