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Pollera

3.0 star property

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Photo gallery for Pollera

Family Apartment | Private kitchen
Superior Apartment | Private kitchen
Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV
Superior Apartment | 1 bedroom, free WiFi, bed sheets
1 bedroom, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪15 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | 1 bedroom, free WiFi, bed sheets

Basic Single Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, free WiFi, bed sheets

Basic Double Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room, City View

City Double Room, City View | 1 bedroom, free WiFi, bed sheets

City Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View

1 bedroom, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Twin Room

1 bedroom, free WiFi, bed sheets

City Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living room | 55-inch Smart TV with satellite channels, TV

Deluxe Apartment, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, free WiFi, bed sheets

Superior Apartment

  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Single Beds

View all photos for Family Apartment

Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 3 Single Beds and 2 Double Sofa Beds

View all photos for Basic Twin Room

1 bedroom, free WiFi, bed sheets

Basic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Pollera

Hotel in Kraków, 4-minute walk to Main Market Square
This smoke-free hotel features self parking, laundry facilities and tour/ticket assistance. WiFi in public areas is free. Additionally, a front desk safe, a banquet hall and a vending machine are on-site.
Pollera offers 42 accommodations with complimentary bottles of water. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pollera. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the breakfast and the location
  • Just a 4-minute walk from Main Market Square and 6 minutes by car from Oskar Schindler Factory
Pollera offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Pollera also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 80 for children
  • Self-parking fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Pollera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 248 reviews
Rating 8 - Good. 72 out of 248 reviews
Rating 6 - Okay. 15 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Yoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeannot

Stayed 3 nights in May 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

billy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful classy historic property. The hotel is immaculately clean, the beds comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.
Stayed 1 night in May 2025

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, clean and in a great location

The cleanliness throughout stands out! Great location in the heart of Krakov’s Old Town & close to its main attractions. Room amenities provide tea & coffee but lack milk for coffee. As a white coffee drinker I had to provide my own. I would definitely book this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
We checked in after 4pm and had to check out at 4am the next day to catch a flight so couldn't really appreciate what this hotel has to offer. But the staff were friendly, the room was clean, the bed was comfortable and the hotel is well located for the old town. Will definitely book this place again, and hopefully for longer next time. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yelena

Travelled with partner
Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on the final day of our tour of Poland, before catching our train to the airport to fly home. The location was perfect for us, being only a 10 minute walk to the railway station (from which to get the train to the airport) and in the heart of the old town. The hotel is old and full of character but the rooms are spacious, comfortable and have all the amenities one would expect from a better hotel (we had two televisions, a shower, bath and USB charging points). There was no bar in which to have a nightcap on returning from dinner but the hotel recommended one which was only a few doors along and that was fine too. Plenty of reasons to like, especially the friendly staff on reception.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to see old town krakow. Property is definitely old as it is 2nd hotel built in krakow, but updated nicely. Breakfast was great, location was great, no issues.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and the fan really came in handy during the heat. Room was well kept and tidy great space to fit all our stuff. Area was very handy for what we wanted to see and do in Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.
Stayed 3 nights in Jun 2024

6/10 Okay

Marijane

Liked: Staff & service
Disliked: Amenities
I stayed four nights in a single room. Room was very small and carpet was stretched. Housekeeping people very nice. Breakfast is very good and worth the 60 zy as it was not included with my room. Best is location. Close to market square which is fabulous and has restaurants galore.
Stayed 4 nights in Jun 2024

10/10 Excellent

David William

Liked: Cleanliness, staff & service, property conditions & facilities
Marvellous hotel. Minutes away from the Old Town but quiet and secure. Easy to find, 10 minutes walk from the train station. Pleasant and courteous staff on the reception. Were I to visit Krakau again I would definitely this wold be my first choice of accomodation.
Stayed 4 nights in Jun 2024

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
There is no AC