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City Inn Hotel

2.5 star property

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Photo gallery for City Inn Hotel

Front of property
Budget Double Room | Desk, free WiFi, bed sheets
Reception
Staircase
Budget Double Room | Desk, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No. 11, Jalan Sultan, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪1 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Place, Merdeka 118
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Budget Double Room

Budget Double Room | Desk, free WiFi, bed sheets

Budget Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €28
includes taxes & fees
17 Jun - 18 Jun
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About this property

City Inn Hotel

This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free.
City Inn Hotel offers 26 air-conditioned accommodations, with free toiletries. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at City Inn Hotel, you're just a quick walk from Petaling Street Market. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Petaling Street Market and 6 minutes on foot from Central Market
As a guest of City Inn Hotel, you'll find laundry facilities and dry cleaning/laundry services. WiFi is free in public spaces.

This Kuala Lumpur hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Inn Hotel Kuala Lumpur
City Kuala Lumpur
City Inn Hotel Hotel
City Inn Hotel Kuala Lumpur
City Inn Hotel Hotel Kuala Lumpur

City Inn Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 9 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

3.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

zephora

Affordable with fast wifi

The room was fine, comfortable beds and we slept well. Very fast wifi connection at 2nd floor. The hotel is good for backpackers on a budget. We liked the room coz we enjoyed the fast internet and as we snap and upload automatically to FB, Twitter and IG. The place was accessible to LRT and bus station going to Petronas Tower, Genting Highlands and KLIA1 and KLIA 2.
Verified

10/10 Excellent

LAU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It looks like Kowloon Walled City in Hong Kong movies. It's dirty and terrible but it is also a great excellent experience. If you want to do an ethnography of Kuala Lumpur, definitely you should pick up this one as your hotel. Furthermore, the reception can tell you a lot of interesting stories. However, if you just want to have a clean and comfortable place to sleep, you shouldn't pick this one. Fair speaking, although I had complaints about the environment, it was worth its price.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly, great location but tired.

Excellent service from the very helpful Lucas. Nothing was too much trouble. Room very tired and cleaning had to be done by us before getting settled. Toilet, bathroom walls, table etc. Wallpaper peeling, no protector on a stained, old mattress, duvet smelled strongly of nicotine, window in a rotten frame with big gaps. That said; fantastic location in Chinatown and the light railway station is next door. Central Market, bus station and some of the best eats in KL are right on the doorstep. Air conditioning works well.
Stayed 10 nights in Feb 2024
Verified

2/10 Terrible

HYEMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったのは交通の便だけです。
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

KWOK WAI

Liked: Staff & service
Disliked: Amenities
不錯！職員親切！容易溝通！
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Sujono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort, nice for family

Maybe the build must little renovation for good looking n nice n comfort
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

MJ

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cleanliness.. The room did not look as in web So disappointing
Stayed 1 night in Sep 2019
Verified

8/10 Good

Scott

Liked: Cleanliness, room comfort

Great value!

This is a budget hotel, so don't expect bells and whistles. I stayed here for 3 weeks. The local area is great; lots of good restaurants and some cool bars in the area. Next to an MRT station which makes things handy. Staff are amazing and friendly! Bed is comfortable. Room soundproofing isn't fantastic. Design is sort of dark, but I liked that. I had issues with the Wi-Fi to some degree. Ended up using my phone as a Hotspot for working, but was able to stream movies most of the time. Very basic hotel, but a good place to stay if you want to save money.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Rozalia

Disliked: Room comfort
Its a budget hotel so please don't expect any surprise from this hotel. Their cleanness is okay, but I really dissappointed when I found that the bedsheets was old and terrible. The pillow was also old. I dont have shampoo/soap in my toilet. But overall its a good budget hotel. This is an area that you will so hard to find food on the midnight. No restaurant beside or near with the hotel. only 7 eleven and KK supermart. Facilities can be improve. Tv and wifi was superb!
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

まぁ仕方ない値段

コーヒーの飲み物を数分放置したら、蟻の群れが。。。たぶん10分以下だったのに、ちょっとショックでした。。 あとwifiが故障して1日使えず。部屋は値段通りで価格もとても安いです。喫煙できるのは最高です（笑）
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
If you be allergic this is not your choice, many humid but good staft and easy to travel cause its close to underground train station.
Stayed 4 nights in Apr 2018
Verified

10/10 Excellent

starpink

Liked: Cleanliness, staff & service, room comfort

good location

near Pasar sini station and chinatown No lift , stair only
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Near Petaling Street Market plus have MRT and LRT so is easy to get there
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

mon

Disliked: Property conditions & facilities

Hotel in good location

The great thing of this hotel is location. Near MRT and others. Near pataling street and central market. But in room have not much facilities (You have to bring your own towel)
Stayed 3 nights in Feb 2018
Verified

6/10 Okay

Grzegorz

Liked: Staff & service
Disliked: Cleanliness
The dirtest hotel I ever seen
Stayed 17 nights in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude staff and bad place overall

The staffs are so rude and not efficient to do the work. I pay two times because of their staff's lack of knowledge in technology and when I go to their place to do a refund, the staff act mannerless and refuse to refund. The boss took a week to refund and didn't even apologize. I wont recommend this place to anyone. Rude staff and the place is not maintained as well
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

Anniina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Disaster!! The room was dirty and noisy, we had dirty bed sheets and there were cockroaches in the shower. On top of that, just before going to sleep we found a bedbug on our bed. We ended up changing the hotel in the middle of the night, which altogether made our first night in Kuala Lumpur very unpleasant. Such a bad experience, please stay away from this place!
Stayed 3 nights in Oct 2017
Verified

2/10 Terrible

goulame

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai réservé 6 jours et DÉJÀ PAYÉ !À RÉCEPTION EST AU 1e ÉTAGES,MA CHAMBRE EST AU 5 EMES ÉTAGES ( SANS ACENSSEUR ! ) j'ai laissé tombé,et aller loué ailleurs ( à cause de sans ACENSSEUR,j'ai perdu 6 nuit déjà payé, c'est honteux de voir un HÔTEL À PLUS DE 5 ÉTAGES ET SANS ACENSSEUR VOUS VOYEZ DE MONTÉS TOUT LES BAGAGES UNE FAMILLES !
Stayed 5 nights in Jul 2017
Verified

4/10 Poor

goulame

Disliked: Cleanliness, property conditions & facilities, room comfort
La réception est au 1e étages,MA CHAMBRE EST AU 5 emes ÉTAGES ! IL Y À MÊME PAS ACENSSEUR, J'AI RÉSERVER POUR 6 JOURS, J'AI PERDUE 6 JOURS À CAUSE PAS ACENSSEUR QUE J'AI DÉJÀ PAYÉ, C'EST DÉCEVANT ! Du coup je suis allé loué ailleurs x
Stayed 1 night in Jul 2017
Verified

6/10 Okay

David

Liked: Staff & service

Very Convenient to Chinatown/Petaling

If you're looking for an inexpensive place to stay in order to explore Chinatown, this place is recommended. Minimal furnishings, but it is just across the street from Petaling Walking Street. Can't complain about the place. Restaurants and shopping abounds.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was nice to stay there, particularly if you are on a budget.
Verified

6/10 Okay

LOO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Near to lrt station, quite comfortable room, but do not have lift
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

6/10 Okay

clement

Disliked: Cleanliness
Stayed 3 nights in May 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities