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Putrajaya Marriott Hotel

5.0 star property

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Photo gallery for Putrajaya Marriott Hotel

View from property
Reception
Outdoor pool, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Executive Villa, 3 Bedrooms, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
IOI Resort City, Serdang, Putrajaya, 62502
  • Place, IOI City Mall
    ‪7 min walk‬
  • Place, Malaysia Agro Exposition Park Serdang
    ‪2 min drive‬
  • Place, Alamanda Putrajaya
    ‪5 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Deluxe King, Executive lounge access, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King, Executive lounge access, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Double Bed, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Pool View

View from room

Executive Suite, 1 Double Bed, Non Smoking, Pool View

  • 82 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Living room | 55-inch LED TV with digital channels

Executive Suite, 1 Double Bed, Non Smoking

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Living area | 55-inch LED TV with digital channels

Executive Suite, 1 Double Bed, Non Smoking

  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Villa, 3 Bedrooms, Non Smoking

Executive Villa, 3 Bedrooms, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Executive Villa, 3 Bedrooms, Non Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

View from room

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Pool View

View from room

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Putrajaya Marriott Hotel

Family-friendly hotel with 3 restaurants and 24-hour fitness centre
This smoke-free hotel features 3 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Putrajaya Marriott Hotel offers 488 air-conditioned accommodations with minibars and a safe. 55-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

This Serdang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Putrajaya Marriott Hotel, you're just a quick walk from IOI City Mall. Features include free WiFi in public areas and a free shopping centre shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • 8 minutes on foot from IOI City Mall and a 3-minute drive from Universiti Tenaga Nasional
  • Free shopping centre shuttle service
Putrajaya Marriott Hotel offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Barbecue grills, tour/ticket assistance, and a garden are also featured at the family-friendly Putrajaya Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Putrajaya Marriott Hotel was completed in February 2023.

This 5-star Serdang hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Zest – This coffee shop serves breakfast, lunch and dinner.
Summer Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Midori – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Midori
  • Summer Palace
  • Zest

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - February 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 27 October 2025 to 17 November 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Guests will have access to the following alternative facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 70 for adults and from MYR 35 for children
  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: MYR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Putrajaya Marriott Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Putrajaya
Putrajaya Marriott
Putrajaya Marriott Hotel
Marriott Putrajaya Hotel Putrajaya

Putrajaya Marriott Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 182 out of 454 reviews
Rating 8 - Good. 164 out of 454 reviews
Rating 6 - Okay. 57 out of 454 reviews
Rating 4 - Poor. 31 out of 454 reviews
Rating 2 - Terrible. 20 out of 454 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hui Chee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lee Wah

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 13 nights in Apr 2025

6/10 Okay

LAU

Travelled with family and small children
Liked: Staff & service
Room is big, it's fully renovated, got some defects. Need to looks more details.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property overlooking the nearby park and with a view of the distant KL skyline. Super convenient with IOI City Mall just down the road. We are a family with a toddler and found the swimming pool and mini water park very enjoyable. The room looks newly refurbished, we loved how spacious it was and the small table and seating sofa which was a cosy space for our toddler to play her toys on. The only thing was that the entryway was a bit narrow so pushing luggage and a stroller through was tight. Breakfast had a wide selection, I particularly enjoyed the salad section and sweet treats available. The omelette is one of the tastiest in a hotel I've had. Overall a very enjoyable stay!
Stayed 2 nights in Feb 2025

8/10 Good

Chin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and exellence
Stayed 1 night in Feb 2025

10/10 Excellent

sankara, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay with very clean facilities. Ideal for a family with kids . Situated away from Kualalumpur city center with minimum one hour drive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aidil Fitri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended by a friend of mine due to the water playground.Great recommendation to stay in.My daughter likes it very much especially with the water playground and the indoor playground for kids.Breakfast was superb with lots of varieties to choose.But during breakfast, the topping up of the food and drinks were quite slow.Besides that everything was fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charmi

Stayed 4 nights in Dec 2024

8/10 Good

Esther

Business traveller
Liked: Property conditions & facilities, room comfort
Breakfast area need to be kept more clean. Flies flying around while im trying to eat my breakfast. Insufficient staff during breakfast hour. Hotel been through upgrading and reno.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Syed Ahamed

Stayed 1 night in Nov 2024

8/10 Good

Damon

Stayed 4 nights in Oct 2024

8/10 Good

Wasif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
My family had a pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay with superb staff. They went the extra mile at every step. Friendly, helpful and kind. Facilities are amazing. Thoroughly recommend and hope to return
Stayed 7 nights in Oct 2024

10/10 Excellent

Khader Ali Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very convenient linked to IOI city mall where the shopping and eateries are. Check in staff is a little slow. But the room is clean and space is just nice for 2 persons.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and accommodating

Great staff! There was a rude guest who was trying to cut in line even though I was already trying to talk to the receptionist. The staff politely called out the rude person. She perfectly handled the situation.
Stayed 1 night in Jul 2024

10/10 Excellent

Liam, London

Stayed 2 nights in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good Hotel for business

Working is going on during the day . you can smell the paint strongly from your room . It is near from one of the biggest mall in malaysia IOI mall .
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMAD SHAHRILL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Shirt and Pant" held "Ransom"

TESTIMONIAL: Staying at a reputed 5-star hotel like Marriott, I anticipated top-notch service and convenience. Imagine my surprise when I sent my shirt and trousers for pressing on a Sunday evening, only to discover they weren't in my room by 9 pm the next day. When I contacted housekeeping, I was informed that to retrieve my clothes, I needed to pay the pressing fee at the reception first. This practice was a novel experience for me, especially given my regular stays at Marriott properties. Having to hunt down a duty manager to express my frustration and disappointment added to an already perplexing situation. Eventually, I paid what was merely a fraction of the cost of the garments themselves to claim them back. The irony was not lost on me—this policy felt more like a hastily thought-out inconvenience than a customer-focused service, especially from an esteemed 5-star establishment. It's worth noting that the hotel is currently undergoing renovations, perhaps in desperate need, as it looked quite jaded last year. While a facelift might address the aesthetics, it's the little things, like a cumbersome and baffling laundry policy, that can significantly impact guests' experiences. Here's hoping ( staying there again next month - now i have doubts ) the renovations bring a renewed focus on customer service excellence along with a fresh coat of paint.
Stayed 4 nights in Jul 2024

8/10 Good

Emad, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment from my side is there was one machine running all day 24 hours which was disturbing at the pool side and the noise reach to the room and Restoraent is too busy in the morning and people waiting in line to have their breakfast. Rest all perfect. Thanks
Stayed 2 nights in Jun 2024