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Santa Grand Classic Chinatown

3.0 star property

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Photo gallery for Santa Grand Classic Chinatown

Property entrance
Studio | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
No 1 & 3 Lebuh Pudu Laluan Kasturi,, Kuala Lumpur, 50050
  • Place, Berjaya Times Square
    ‪2 min drive‬
  • Place, Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Santa Grand Classic Chinatown

Hotel connected to a shopping centre in Kuala Lumpur with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a children's pool. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a garden. Change of towels is available on request
Santa Grand Classic Chinatown offers 42 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.
With your stay at Santa Grand Classic Chinatown, you're connected to a shopping centre and just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and luggage storage
  • Steps from Central Market and a 3-minute drive from Berjaya Times Square
There's a restaurant on site. Public spaces have free WiFi. Santa Grand Classic Chinatown offers its guests an outdoor pool and a children's pool. Santa Grand Classic Chinatown also features a garden, concierge services, and a front desk safe.

This 3-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Santa Grand Classic Chinatown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santa Grand Classic Chinatown

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 30 for adults and from MYR 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041024D
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Santa Grand Classic Chinatown Hotel
Santa Grand Classic Chinatown Kuala Lumpur
Santa Grand Classic Chinatown Hotel Kuala Lumpur

Reviews

Santa Grand Classic Chinatown Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 74 out of 151 reviews
Rating 8 - Good. 48 out of 151 reviews
Rating 6 - Okay. 23 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

Reviews

6/10 Okay

Rowena, Puchong

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The location was great and parking needs to be at the Central Market. First outlook was great, lobby ambiance and staff was very friendly. The downside was just the cleanliness & maintenance of the room. Bedsheet pillowcase was not changed and had hair on it but they changed it immediately. The room need abit of maintenance but for the price we pay, i guess it is alright and it is only for a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy central location. Possible to walk to some attractions but very usefully close to 2 metro stations. Once you have your metro pass you're able to anywhere easily. Beautiful and plentiful breakfast, both Asian and European style. Friendly, helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rudolf Jan

Stayed 2 nights in Jul 2025

8/10 Good

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Yufei

Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a friendly staff in a convenient location!
Stayed 3 nights in May 2025

2/10 Terrible

Andria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager has been extremely unprofessional. Despite my efforts to reach out to him personally to discuss the inconveniences I experienced during my stay, I have received no response even after checking out. The room provided was dusty, and the lift was broken for two days, which was particularly inconvenient as my room was on the 5th floor. When I checked in, I requested a better room, but the staff informed me that the hotel was fully booked for the weekend. The air conditioning in the room was loud and noisy, making it impossible to sleep during my 4-night stay. The shower water was cold and inconsistent, with only minimal hot water available. Despite my daily requests at the counter and leaving the sign on the door, the staff did not clean the room. Adding on, let me put this down by chronology : Day 1 : Check in at 9pm , Already reach out to your staff for a new room. Staff said room fully booked throughout the weekend. (This is your evening staff at Front desk) Day 2 : I inform on a room clean in the morning before I started my visiting in KL for the first time, and contacted Expedia approximately 11pm at night due to the inconveniences that I have during my stay. Day 3 : I reach out to your property at the front desk at 11AM to inform on the issue that I was having but was turned down and given the excuse on : why Did I not reach out to the staff at the counter about the air cond and cold water shower. Also this falls on a Saturday, manager off
Stayed 4 nights in May 2025

2/10 Terrible

Vanessa

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was awful. The aircon did not work well and the room felt damp. Would not recommend
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed here for three night, on arrival the a/c wasn’t on in our room so it remained completely warm over the next day. It’s also not powerful whatsoever so you don’t feel the effect. Room was okay, very small but was cleaned each day. The shower drain constantly clogged so ended up over flowing onto the floor. Location is good, beside central market and near a train station.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice and both times it was excelent. Right next to the central market and 2 min walk from china town. Decent breakfast and great staff.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel right next door to the central market. The room was very clean and quiet with a good quality bathroom. Staff were friendly and helpfull with my travel plans. Would recommend.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Overall my stay was great, not sure why some people give 1 star complaining about the surroundings. You can't have better location if you want to enjoy local life. Staff was good. My room was clean and the bed amazingly comfortable. The swimming pool, was cute and nice view in the evening. Sadly the water was way too cold for my personal taste. I don't give 5 stars only because i think breakfast could be better and more consistent. Some days options were empty, and not refilled. Not many fruits options as well that i don t think in this country should be a problem. Good point was the eggs made on demand. Overall for the price i don't think you can have better. I would definitely come back.
Stayed 4 nights in May 2025

10/10 Excellent

Kwok Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that's proximity to everything: Pasar Seni MRT Station; street markets lime the Central Market; Chinatown, etc. Also, fabulous complimentary reakfast!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Great
Stayed 7 nights in Apr 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort

Great location. Hotel could be a bit better.

Small room but comfortable enough and had everything we needed. Air con was not very effective. WiFi was good. Breakfast was good with plenty of choice. Bed was comfortable and shower was decent. Could do a bit better on the cleaning and room was quite tatty. Great location right next to central market and only a few minutes from Chinatown, rail stations and bus stops
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my week here nice staff and nice location for shopping and site seeing.
Stayed 7 nights in Apr 2025

10/10 Excellent

Caitlyn

Stayed 5 nights in Apr 2025

6/10 Okay

TAN

Business traveller
Liked: Staff & service

Don't trust what positive comments

1. Towels are old and tore. 2. Tap water always brownish. 3. Some room structure wear & tear not maintained. 4. Buffet breakfast limited selection. Wondering why some others commented large variety of foods? Guess must be those bloggers' work!
Stayed 4 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This recently renovated Hotel is a gem Reasonably priced, free breakfast and close to Chinatown ...I'm heading back tomorrow !! Friendly staff too !! I would recommend everyday !!
Stayed 1 night in Mar 2025

8/10 Good

Vincent

Stayed 2 nights in Mar 2025

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ma dogodną lokalizację, wygodne łóżko, pokoj nie jest zbyt duzy ale na 2-3 noclegi ok, sniadanie ok... Ogolnie polecam, ale widac pewne niedociągnięcia
Stayed 2 nights in Mar 2025

6/10 Okay

helen

Ok stay

Overall this hotel is valued for the money you paid. Room is well presented but the bedding sheets were not good at all. Sheets felt old and and not fresh. There are a lot of homeless people sleeping outside the hotel. Not many good restaurants nearby.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel in the center of Chinatown - Great location Very friendly and knowledgeable staff Pool can get crowded
Stayed 3 nights in Feb 2025