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Scarletz Suites KLCC by M SUITES

4.5 star property

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Photo gallery for Scarletz Suites KLCC by M SUITES

Sports facility
Creator video
Reception
2 bars/lounges, poolside bar
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
25 Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio, City View

Superior Studio, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Studio, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 2 Queen Beds

Exclusive Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Exclusive Suite, 2 Queen Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite, City View

Elite Suite, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Elite Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, Multiple Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Premier Apartment, City View

Premier Apartment, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Apartment, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Honeymoon Suite, City View

Honeymoon Suite, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Honeymoon Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Futon

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About this property

Scarletz Suites KLCC by M SUITES

2 restaurants, 2 outdoor pools and a full-service spa are available at this residence. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site. Housekeeping is available on request.
Scarletz Suites KLCC by M SUITES offers 620 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables and kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 4.5-star residence has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur residence provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include minibars and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 indoor tennis courts, an outdoor tennis court and a health club are featured at the residence. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. The spa is open daily.
With your stay at Scarletz Suites KLCC by M SUITES, you'll be connected to the convention centre and within walking distance of Petronas Twin Towers. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a golf driving range
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
  • Airport shuttle service available for a fee
Scarletz Suites KLCC by M SUITES offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and indoor tennis courts. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include 2 meeting rooms and coworking spaces. A children's pool, a health club, and a nightclub are also featured at the luxury Scarletz Suites KLCC by M SUITES. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Scarletz Suites KLCC by M SUITES was completed in January 2024.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur residence.

The residence hosts a free manager's reception daily.
Scarletz Suites KLCC by M SUITES has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Free pool cabanas
  • Full-service spa
  • Hot springs nearby
  • Lifeguards
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the accommodation: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MYR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Baby bath
  • Bed rails
  • Cabinet locks
  • Changing table
  • Children stay free (see details)
  • Children's pool
  • Corner guards
  • Fireplace gate
  • Free children's club
  • Highchair
  • Musical instrument
  • Outlet covers
  • Playground
  • Pool gate
  • Stair gate
  • Stroller

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Lobster/crab pot
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli
  • Wet bar

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: MYR 50 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Tatami (woven mat) flooring

Entertainment

  • 55-inch Smart TV with premium digital channels
  • Games
  • Karaoke
  • Library
  • Music library
  • Netflix
  • Nightclub
  • Stereo
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Japanese garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 2 meeting rooms
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Area rug in room
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Hospital bed
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink (81 centimetre high)
  • Low-height desk (81 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (76 centimetre high)
  • Roll-in shower (76 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Golf driving range
  • Health club
  • Indoor padel court
  • Optional golf privileges
  • Outdoor tennis court
  • Private wine tours
  • Racquetball/squash
  • Shopping
  • Table tennis
  • Vineyard
  • Wine tours
  • Winery release events
  • Bicycle rentals nearby
  • Casino nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Outdoor pool (guest access) nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Spelunking nearby
  • Theme park nearby
  • Whale watching nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 47 floors
  • 620 units
  • Access via exterior corridors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 2023
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Japanese garden
  • LED lighting
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated - January 2024
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Lock the doors and return the keys
Please ensure the room keys are handed over to the reception. Thank you for your cooperation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Scarletz Suites KLCC by M SUITES

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MYR 5 per day (in/out privileges)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Touch 'n Go eWallet, Boost, DuitNow, MaybankPay, GCash, UnionPay QuickPass and Samsung Pay
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Scarletz Suites KLCC by M SUITES offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Scarletz Suites KLCC by M SUITES Residence
Scarletz Suites KLCC by M SUITES Kuala Lumpur
Scarletz Suites KLCC by M SUITES Residence Kuala Lumpur

Scarletz Suites KLCC by M SUITES Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 85 reviews
Rating 8 - Good. 26 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

8.8/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

hassan

Stayed 13 nights in Dec 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convinient location, clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Shunli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay in KL. Near the twin tower and KLCC in 10 minutes walking. A big supermarket is near also.
Stayed 3 nights in Dec 2025

4/10 Poor

Erica Ruijie

Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at Scarletz Suites KLCC by M SUITES! I had an incredible experience here. The room was spotless and super comfortable, and the view was absolutely beautiful—exactly what I was hoping for. The owner and staff were amazing; their customer service was honestly some of the best I’ve ever had. They were kind, fast to respond, and always willing to help with anything. Housekeeping was also really quick and efficient. My room was cleaned so fast each day and always looked perfect when I returned. For the price, the value is unbeatable. Overall, I loved my stay and would 100% come back. Highly recommend Scarletz Suites KLCC by M SUITES to anyone visiting KL!
Stayed 14 nights in Nov 2025

2/10 Terrible

Jan

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Stefan

Liked: Cleanliness, amenities
Great location, big room, bed was big and comfortable, easy check in check out process
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHAN

Liked: Cleanliness, property conditions & facilities
Great comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

M. Nikolas, Cambridge

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay in KL! Fantastic location, just a short walk to the Petronas Towers. Spacious rooms with everything you need — fridge-freezer, washing machine, AC, and Netflix. Very family-friendly and helpful staff. Handy little shop downstairs and a great café opposite for breakfast. Grab pick-up right at the entrance. Would definitely stay again!
Stayed 4 nights in Oct 2025

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
- Great Communication - Pool.on the 47th floor with spectacular views - Inclusive units with full kitchen and beautifully set dining area - Lovely sunken garden - Haĺlways and carpets can use a refresh - Fresh towels may have to be requested
Taken from in the pool
Honeymoon suite
Honeymoon suite
Dining areas
Stayed 1 night in Oct 2025

10/10 Excellent

forest

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at M Suites in Kuala Lumpur. The room was spacious, very clean, and well-maintained, offering great comfort and value for the price. The staff were friendly and helpful throughout my stay, and the overall atmosphere was peaceful and relaxing. Convenient location too — close to the city yet quiet enough to unwind. Would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only thing to make it excellent is info on facilities. Eg washing machine, TV
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved Scarletz Suites and the owner of our suite was so friendly and quick to respond when we asked for an extra blanket and swipe card. This is Apartment style living with a 24 hour reception (but no restaurants etc. within the building apart from the mini mart) which is great so don’t make the mistake to think this is a five star hotel and then give it a bad rating. If you are after that book next door. Yes, some people have made comments about busy lifts in their reviews and this is true, but it is not as bad as many describe it and there are lots of great cafes and restaurants right opposite or nearby nearby and the City Centre is a short walk away. If you don’t want a five star hotel but beautiful self sufficient suites you will love it, we definitely did.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What i like is when the management allowed us to early check in. The property is neat and has complete appliances and kitchen tools. It has lots of dining areas nearby. It is also walkable to Twin tower and KLCC mrt. This property is highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Angus

Liked: Cleanliness, property conditions & facilities
Beautiful room
Stayed 2 nights in Sep 2025

10/10 Excellent

Kadjairi Rudy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property i stayed in was very comfortable and clean. And it allowed me a good restful night for my busy schedule for the next day. I would definitely come back again soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our family had a pleasant stay and would come back again.
Stayed 5 nights in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

GAWA 2025

Excellent apartment great location loads of local bars and eating houses around jusg needs coat hangers and an airer to complete .
Stayed 2 nights in Jun 2025

10/10 Excellent

Umay

Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
The place itself was very nice but the hot water for the shower would run out quickly, didn’t work for the tap in the bathroom, the aircon dripped too. There are only 4 elevators in this massive hotel so they are always full and takes a long time one time it took 20 minutes to get an elevator…the room was great and the view was amazing but just those little things to make note of :)
Stayed 3 nights in Jun 2025

8/10 Good

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, host was welcoming and communicating throughout my stay..loved the pool with awesome views and room amenities. Only issue was the 4 elevators servicing all levels can be crowded and stopping on every level. Also the front desk could improve on their customer service.
Stayed 3 nights in May 2025

8/10 Good

Lee

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel and excellent location. I did have an issue with bugs in the apartment however that was swiftly rectified by management, which were helpful and accommodating. They moved me to another room right away.
Stayed 2 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

ALEISHA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great views, room was good size for our family. Needed complimentary tea bags not just coffee satchels. Bit noisy during the night can hear all traffic and fireworks everynight all through the night. Pool was very nice but spa was never on.
Stayed 10 nights in Mar 2025