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Aparthotel

Swiss Garden Residences Kuala Lumpur

5.0 star property

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Photo gallery for Swiss Garden Residences Kuala Lumpur

Outdoor pool
Lobby
Penthouse | Living area | LCD TV, iPod dock
Front of property – evening/night
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Outdoor space
  • Parking included
  • Room service

Explore the area

View in a map
No. 2A Jalan Galloway, Kuala Lumpur, 50150
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Jalan Alor
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Residence Suite (550 sq ft)

Residence Suite (550 sq ft) | In-room safe, individually furnished, blackout curtains

Residence Suite (550 sq ft)

  • 51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite (650 sq ft)

Premier Suite (650 sq ft) | In-room safe, individually furnished, blackout curtains

Premier Suite (650 sq ft)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms (750 sq ft)

Suite, 2 Bedrooms (750 sq ft) | Living area | LCD TV, iPod dock

Suite, 2 Bedrooms (750 sq ft)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse

Penthouse | In-room safe, individually furnished, blackout curtains

Penthouse

  • Sleeps 10
  • 3 King Beds and 1 Single Bed

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About this property

Swiss Garden Residences Kuala Lumpur

Luxury aparthotel with fitness centre and sauna
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Swiss Garden Residences Kuala Lumpur offers 93 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. This individually furnished accommodation has separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a bath with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Swiss Garden Residences Kuala Lumpur, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 2011, this luxury aparthotel has 93 apartments over 37 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a deep-soaking bath and a dining area
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Sino Scene
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
  • Airport shuttle service available
Swiss Garden Residences Kuala Lumpur offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss Garden Residences Kuala Lumpur. Self parking is free.

This 5-star Kuala Lumpur aparthotel is smoke free.

Sino Scene – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Sino Scene

Kitchenette

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • Rollaway/extra bed: MYR 85.77 per night

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • On the boardwalk/promenade

Things to do

  • Children's pool
  • Gym
  • Racquetball/squash

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 37 floors
  • 93 units
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Garden Residences Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 85.77 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 85.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Residences Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Residences
Swiss Garden Residences
Swiss Garden Residences Aparthotel
Swiss Garden Residences Aparthotel Kuala Lumpur
Swiss Garden Residences Kuala Lumpur
Swiss Residences
Swiss Residences Kuala Lumpur
The Residences @ Swiss-Garden Hotel And Residences
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garn Resinces
Swiss Residences Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garden Residences Kuala Lumpur Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel Kuala Lumpur

Reviews

Swiss Garden Residences Kuala Lumpur Reviews

7.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 99 out of 331 reviews
Rating 8 - Good. 135 out of 331 reviews
Rating 6 - Okay. 57 out of 331 reviews
Rating 4 - Poor. 25 out of 331 reviews
Rating 2 - Terrible. 15 out of 331 reviews

Reviews

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is lousy. tissue not refilled on most days. even if it is, it's only 8 pieces. air con is leaking. tv is not working. sofa is dirty. toilet has flies everywhere. lobby is hot n stuffy, no friendly staff at reception.
Stayed 6 nights in Sep 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

Definitely worth the price per room. Thank Lenny of room for two to move around and cook if needed. Walking distance to Chinatown and several other landmarks.
Stayed 2 nights in Jun 2019

10/10 Excellent

imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just fine except the a/c in the living room. The a/c is noisy.
Stayed 1 night in May 2019

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Ngit Zoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Good overall
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
The rooms were bigger than i thought, the flavour resturant need to serve alcohol, you are loosing alot of business because of that
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms poor selection of plates and bowls. Only 4 off coat hangers in the wardrobe / lack of equipment. Decoration quality poor despite a recent facelift. Breakfast facility located in separate building - a little inconvenient. Keep door locked / latched as despite having the "do not disturb sign" on the outside of the door housekeeping entered three times !!!
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location as convenient and cafes etc around the corner and close to shopping areas. Staff were friendly but inefficient and no accountability or urgency to help guests.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in time was suppose to be 3pm. When we arrived at the receptionist at 630pm. Was told that ,the room was not ready and have to wait till 840pm then can check in!
Stayed 2 nights in Dec 2018

8/10 Good

Sohiya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location good and staff good
Stayed 1 night in Dec 2018

8/10 Good

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean,wifi was good. Food was good too. But too crowed in the hotel dining room
Stayed 3 nights in Dec 2018

6/10 Okay

Josephine

Liked: Cleanliness
Disliked: Property conditions & facilities
The wifi n tv channels reception is very very bad
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the apartment. The toilet is also unique. The bathtub is a step down instead of us climbing in. My room got the best view of Menara KL n the Twin towers. Everything is good.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Dec 2018

4/10 Poor

Victor

Disliked: Staff & service

It sucks! Don't go to this hotel/ rediences

It was upsetting to arrive after a long drive at 2000hrs to be informed that my room is not ready. Check in was supposed to be at 1500hrs. What happened during those five hours? On top of this, the counter staff was most unhelpful, unfeeling and to a certain extent rude. No apologies, not even a return requested call so I could speak with the manager I have stayed in swiss garden before and am shocked with the drastic drop in service standards The shower has water spewing from all three outlets. My first time! The location was good as it allows occupant to walk to several prime buildings around this locality
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2018

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in dire need of refurbishing.

Room was leaking water, air con was not cold, bedsheet was stain, requested to change room. Next room, the air con was loud and bath area tend to flood after bathe. Service staff was not eager to serve. Requested for iron board, waited for few hours. Very unpleasant stay. Will avoid this hotel next time.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Good location and spacious accommodation.
Stayed 2 nights in Nov 2018

8/10 Good

Weng Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value

Housekeeping staff cannot understand or speak English reasonably well. Our calls for extra toileteries, towels and bottled water were promptly answered. However since they knew we were 3 persons, there is no excuse in not getting the room including an extra bed ready for us. The breakfast buffet at the adjacent Swiss Gardens hotel was good. It has warm soya bean milk!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Generally it was okay, cleanliness and comfort could have been better as stains could be seen from the sofa and the with generally musky smell coming from the fabric. Other than that it was a good place to stay. Cozy and good for a quick getaway.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Good location

Location of this residences is very convenient access to shopping and night market. Walking distance to mrt station. But on our 3rd night stayed, the air-conditioning was dripping water onto the bed. Due to they can't fixed the air conditioner so need to move us to another room. Not really happy with the new room, it looks like "downgraded " instead of "upgrades ".Also the receptions need to improve their knowledge of guests need to check out at midnight.
Stayed 4 nights in Sep 2018