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Platinum Service Suites KLCC

3.5 star property

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Photo gallery for Platinum Service Suites KLCC

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Individually furnished, desk, blackout curtains, soundproofing
Business centre
Front of property
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Place, Kuala Lumpur Tower
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment | Living area | 32-inch LED TV with cable channels, TV

Superior Apartment

  • City view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Individually furnished, desk, blackout curtains, soundproofing

Deluxe Apartment, 2 Bedrooms

  • City view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms

Individually furnished, desk, blackout curtains, soundproofing

Premier Apartment, 2 Bedrooms

  • City view
  • 111 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms, City View

Individually furnished, desk, blackout curtains, soundproofing

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 Double Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Platinum Service Suites KLCC

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Platinum Service Suites KLCC offers 25 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LED televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Platinum Service Suites KLCC, you're just a quick walk from Kuala Lumpur Forest Eco Park. Free self-parking, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 14 minutes by foot from Petronas Twin Towers and a 2-minute drive from Pavilion Kuala Lumpur
Platinum Service Suites KLCC offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Platinum Service Suites KLCC. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Platinum Service Suites KLCC has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 per cent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 50 for children
  • In-room safe fee: MYR 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hollwood Suites Platinum Apartment Kuala Lumpur
Hollwood Suites Platinum Apartment
Hollwood Suites Platinum Kuala Lumpur
Hollwood Suites Platinum
Apartment The Hollwood Suites at Platinum Kuala Lumpur
Kuala Lumpur The Hollwood Suites at Platinum Apartment
Apartment The Hollwood Suites at Platinum
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Platinum Service Suites KLCC Hotel
Platinum Service Suites KLCC Kuala Lumpur
Platinum Service Suites KLCC Hotel Kuala Lumpur

Platinum Service Suites KLCC Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Host was also super helpful and can’t fault anything
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

KORAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Renato

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Near to transport
Verified

6/10 Okay

otto

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Spacious but in need of small repairs

Alsways spacious rooms but state of repair was poor.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Kwong Hoe

Liked: Cleanliness
Disliked: Property conditions & facilities
Booked a 2-night stay in a 3-bedroom apartment. Check-in was simple. There was just 1 guy standing near the perpetually crowded lobby giving out the keycard and his command of English wasn’t great. Good enough to tell you that you would be held responsible for any violation of house rules. Additional keycards required a further deposit of RM200, so cough up if you’re travelling in a big group and need flexibility. 1 parking lot allocated per apartment. What was advertised as a 3-bedroom apartment was more like a 2-bedroom and one makeshift room. The third room was converted into a bedroom using a sliding door with tinted glass. Zero privacy, claustrophobic, no windows and poor ventilation (musky smell). Totally could not meet our needs and we had to quickly search for an additional room in a hotel nearby incurring additional costs. There were only 2 bathrooms and not 3 as advertised. Other than that, the apartment was clean and well-furnished. WiFi was not working initially but we were given a fresh password and that was solved. Lifts were slow and we never knew when it would arrive because there were no displays showing which floor the lifts were at. Swimming pool was crowded and not enough deck chairs. In summary, this is an apartment for rent in a good location. You get what you pay for, but we didn’t appreciate the 2-bedroom being marketed as a 3-bedroom with 3 bathrooms. Won’t be coming back.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very amazing view up floor. Nearby KLCC Location is wonderful.
Stayed 1 night in May 2019
Verified

6/10 Okay

Marco

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Ibtisam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024
Verified

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019