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Best Western Saranac Lake

2.5 star property

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Photo gallery for Best Western Saranac Lake

Sun deck
Lobby
Reception
Property entrance
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Laundry
  • Air conditioning

Explore the area

View in a map
487 Lake Flower Avenue, Saranac Lake, NY, 12983
  • Place, Lake Flower
    ‪3 min walk‬
  • Place, Bartok Cabin
    ‪3 min drive‬
  • Place, Mount Pisgah Ski Area
    ‪5 min drive‬
  • Airport, Saranac Lake, NY (SLK-Adirondack Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Saranac Lake

Lakefront hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western Saranac Lake offers 69 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Saranac Lake. During your stay, you're just a quick walk from Lake Flower. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute walk from Lake Flower and a 2-minute drive from Saranac Laboratory Museum
  • Pets welcome for a fee
Best Western Saranac Lake offers its guests an indoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Saranac Lake. Free self parking is available.

This Saranac Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Children's pool
  • Indoor pool
  • Snow sports gear

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 988 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.20
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.20 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mountain
Best Western Mountain Inn
Best Western Mountain Lake
Best Western Mountain Lake Inn
Best Western Mountain Lake Inn Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western
Best Western Mountain Lake Saranac Lake
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake Hotel
Best Western Mountain Lake Hotel Saranac
Best Western Saranac Saranac
Best Western Saranac Lake Hotel
Best Western Saranac Lake Saranac Lake
Best Western Saranac Lake Hotel Saranac Lake

Best Western Saranac Lake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower dirty and broken. Very strong incense smell that gave everyone headaches
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Travelled with family, Travelled with pets
Liked: Staff & service
Lobby area was dark. Check-In was chaotic- had to find another room. Room had a strong odor upon entry. Bathroom was small, counter low and ceiling looked unclean. Beds were ok. Breakfast was minimal.
Stayed 2 nights in Aug 2025

6/10 Okay

Tomlinson

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Our room was open at the moment of arriving. The carpet had a feeling like it was wet. The room was humid. The coffee maker was not working. The breakfast was poor.
Stayed 2 nights in Aug 2025

8/10 Good

Dixit

Liked: Cleanliness, staff & service, amenities
Good place to relax and take a stop!
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I guess it’s not expensive and it’s ok for the price.
Stayed 1 night in Jun 2025

4/10 Poor

Lane

Stayed 1 night in Aug 2025

6/10 Okay

Etienne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was fine and staff was friendly and professional, helpful and knowledgeable about the area. Breakfast was marginal in quality and quantity. Oatmeal packets, honey oat cereal and cocoa puffs were the only (sugary) cereal options. Waffle maker provided. Bagels and white bread were the only toast options. No pastry or muffins. Yogurt thru a dispenser. No fresh fruit. Though there was a duel heated tray apparently intended for eggs on one side. None were offered both days we stayed. On the other side were biscuits one morning and sausage links the next. (Im not sure why biscuits would be offered without eggs or gravy). No lids for coffee are provided. Room was clean. Bed was better than average. TV worked fine. The refrigerator was fine, though a lot of buildup of ice on the mini freezer door. There looked to be unfinished work in our bathroom with a couple of large patches on the drywall. All of the above would not deter me from staying again. However, the following is a deal breaker. The room we had was humid. There is definately a moisture issue. We hung our towels, but they never dried. After walking on the carpet, we could feel the moisture on our socks. Clothes in our suitcase were not as fresh as when we packed them. After two days, the envelope supplied to leave a tip (which we did), was the texture as paper left in a musty basement. For this reason alone, we would never return without assurances the moisture issue was fixed.
Stayed 2 nights in Aug 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this hotel has seen better days. It is in rough shape and definitely needs to be spruced up. When we arrived it smelled of urine in the hall. Perhaps from a dog accident. It did get cleaned up during our stay, but that was very off putting. The front desk folk were nice and welcoming and we have no complaints about the service. This place definitely needs to be updated though
Stayed 2 nights in Aug 2025

2/10 Terrible

clay

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is convenient and perfectly located in between Saranac and Lake Placid. However the hotel itself is rundown. The room smelt moldy and dirty. The shower was fithy. The hotel had very little to offer. Their breakfast included of bagels/toasts/cereal and some fruits available. The eggs were not edible. I refused to eat it as it looked like it was plastic and fake. They did not have regular coffee as they ran out and only had decaf our whole stay there. Overall, it was not worth what they are charging for. I am disappointed with Best Western to allow their name to be used.
Stayed 2 nights in Aug 2025

4/10 Poor

Ed

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was very outdated. Picnic had broken leg and was being held up by four rock. Grounds unkept. Dirty rugs.
Stayed 1 night in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Room was comfortable. Sink drained slowly and left a note about that. Loved the bathing products provided in the shower. Breakfast was poor because it was not attended to. Eggs and biscuits were cold and eggs were almost depleted at 8am and breakfast ran til 9:30. Waffle maker needs to be looked at...couldn't read the timeout on the machine to know when to turn the waffles over. Yogurt machine made noises so my granddaughter didn't use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025

6/10 Okay

Wayne, Port Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place needs some serious updating and cleaning.
Stayed 1 night in Aug 2025

4/10 Poor

NIcholas

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
bed needed a blanket not just a sheet
Stayed 3 nights in Jul 2025

10/10 Excellent

stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

Stayed 1 night in Jul 2025

6/10 Okay

brigitte, Fort Benning

Travelled with family
Liked: Cleanliness, staff & service
I was expecting more for the money. I know it’s a very touristic area and price inflation is part of it. The first room they offered smelled so bad we couldn’t even walk in. The one washer on our floor was out of order. Breakfast was really sub-par. The only positive was the location. I probably wouldn’t return.
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Seamus

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Rooms and hallways smelled musty or too strongly of cleaning agents. Good location and right across the street from lake.
Stayed 2 nights in Jul 2025

4/10 Poor

Karen

Stayed 3 nights in Jul 2025

6/10 Okay

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good area and had a restaurant/bar on walking distance for food and drinks if you wanted to. Very busy place but I got a room with horrible beds, besides that everything else was spot on very nice place
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Jeff

Travelled with family, Business traveller
Liked: Cleanliness
It was not the best the beds are hard and very uncomfortable, however everything else was decent.
Stayed 3 nights in Jul 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
stayed for 3 days never cleaned the room or brought towels never empty the waste can continental breakfast was marginal
Stayed 3 nights in Jul 2025

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Jul 2025