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Holiday Inn Lancaster by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Lancaster by IHG

A hotel exterior with a terrace dining area, outdoor seating, and a sign for "The Imperial Terrace".
A modern interior with abstract metal sculptures and potted plants.
Meeting facility
A spacious indoor dining area with multiple tables and chairs, ceiling lights, and potted plants.
An indoor swimming pool with lounge chairs and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

A shower area with a handheld showerhead, a small shelf, and a white bench.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Standard

A hotel room with a bed, a desk with a TV, a chair, and a window with a city view.

2 Queen Standard

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Holiday Inn Lancaster by IHG

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Lancaster by IHG. During your stay, you're just a quick walk from Hole in The Wall Puppet Theater. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lancaster County Convention Center and a 3-minute drive from Franklin & Marshall College
  • Dogs welcome for a fee
Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Imperial – This restaurant serves lunch and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Dalinda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and the city beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices, comfortable rooms and friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

SATANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room..friendly staff..close to restaurants...clean pool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff. Clean room. Convenient parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The location was easy to find, close parking, very clean and friendly staff! Will definitely be back!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and staff very kind. The parking situation was also very convenient and efficient. No issue getting in and out of the garage.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was gorgeous and all the staff were amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

wyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as always are amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff is always super friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, and convenient location in center of town.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Patrick

Staff was very friendly and helpful, property is in a great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for travel to downtown Lancaster. Close toany restaurants and bars. Hotel restaurant is very good. The room was very clean and the bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet and located in a very convenient area!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Staff was excellent room was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service
Rooms were fine. Location was great restaurant was great bartender was top-notch.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything we needed was easily walkable so, great bonus to just park the car and enjoy the town. The only suggestion I have is that the breakfast buffet (not included in price of stay) could have been more robust in the offerings and the stocking of items. We ended up eating out for breakfast after day 1 but, would have much preferred to eat on site.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

VIOLET

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is very outdated
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, clean and centrally located.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and there was a nice sized counter in the bathroom for toiletries. Nothing fancy, but it met our needs. The staff were friendly and helpful.
Stayed 2 nights in Apr 2026