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Holiday Inn Martinsburg by IHG

3.0 star property

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Photo gallery for Holiday Inn Martinsburg by IHG

Bar (on property)
Exterior
Bar (on property)
Exterior
Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
301 Foxcroft Avenue, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪15 min walk‬
  • Place, Belle Boyd House
    ‪5 min drive‬
  • Place, Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Martinsburg by IHG

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Martinsburg by IHG offers 120 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Martinsburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Martinsburg by IHG. During your stay, you'll be within walking distance of Tuscarora Creek Historic District. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Heatherfields Restaurant
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 12 minutes on foot from Tuscarora Creek Historic District and a 3-minute drive from Wonderment Puppet Theater
  • Pets welcome for a fee
Holiday Inn Martinsburg by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7514 square feet (698 square metres) and includes conference space. The business-friendly Holiday Inn Martinsburg by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Martinsburg hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Heatherfields Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 7 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Heatherfields Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7,514 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.0 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 10 per person
  • Pet fee: USD 50.0 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Martinsburg
Holiday Inn Martinsburg
Martinsburg Holiday Inn
Holiday Inn Martinsburg Hotel Martinsburg
Holiday Inn Martinsburg Hotel

Holiday Inn Martinsburg by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 689 reviews
Rating 8 - Good. 178 out of 689 reviews
Rating 6 - Okay. 41 out of 689 reviews
Rating 4 - Poor. 24 out of 689 reviews
Rating 2 - Terrible. 15 out of 689 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Devon

Stayed 1 night in Dec 2025

10/10 Excellent

Hakim

Stayed 1 night in Dec 2025

10/10 Excellent

Nicolai

Stayed 6 nights in Nov 2025

4/10 Poor

Mary

Travelled with partner
Liked: Cleanliness, amenities
No the room was fine it was first key cards were messed up i had to go to the desk 10 times to fix the card then had din er Friday night with family and the waitress was slow took to long some family had to leave then the food was horrible the Buffalo sauce was frzen they put cheese curds on my smash buger lastly u have not raken the money out of my account yet
Stayed 7 nights in Nov 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities
I had requested the same room we stayed in the week before; I guess it wasn’t available, as we were assigned 315 instead of 322. Big difference! 322 was bigger, more updated with newer details: shower, shower mat was new, clean, not moldy.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
The staff was amazing from beginning till the end ... the room was spotless and smelled very good and comfortable.. i would for sure recommend anyone to visit here
Stayed 1 night in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay!
Stayed 2 nights in Oct 2025

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, amenities
Stayed one night for a birthday bash in the ballroom. Food was great very clean and comfortable rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here in the past during the Apple Butter festival weekend, it’s always very nice. The location is great and it is always very clean and quiet.
Stayed 2 nights in Oct 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Over charged me then wanted to argue with me even tho I had the proof of the double charge.
Stayed 2 nights in Oct 2025

10/10 Excellent

carlos

EZ parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for travelling with pets. Lots of parking options. easy on-off highways.
Stayed 1 night in Oct 2025

10/10 Excellent

george

Stayed 1 night in Oct 2025

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Room was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed there 4 years enroute home.Was given a voucher for 2 for breakfast which was made to order and excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Samantha

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My second stay here and the quality has waned a bit. Staff was friendly but seemed clueless about some policies and did not share basic info like checkout time, breakfast options, etc. There is a new bar and restaurant in the place since I last stayed so I was hopeful the food would be better (breakfast was awful previously), but room service breakfast was very lacking and I had to call three times to get the entire order. The room had not been properly cleaned before our arrival and there was food on the floor and used washcloths in the shower. We'll find another hotel next trip.
Stayed 1 night in Sep 2025

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