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Courtyard by Marriott Ballantyne

3.0 star property

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Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast and dinner served, American cuisine
View from property

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV, Netflix, iPod dock

Suite, 1 Bedroom, Non Smoking

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott Ballantyne

Suburban hotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and a safe. Guests can make use of the in-room fridges and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Ballantyne. During your stay, you're just a quick walk from The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 10 minutes by car from Quail Hollow Club and 12 minutes from Topgolf
Courtyard by Marriott Ballantyne offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Courtyard by Marriott Ballantyne also features a garden, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Courtyard by Marriott Ballantyne was completed in March 2023.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - March 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Courtyard by Marriott Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 582 reviews
Rating 8 - Good. 138 out of 582 reviews
Rating 6 - Okay. 46 out of 582 reviews
Rating 4 - Poor. 17 out of 582 reviews
Rating 2 - Terrible. 18 out of 582 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bistro needs more staff
Stayed 1 night in May 2025

10/10 Excellent

Shacorya

Liked: Staff & service
Had a great stay will return
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Property conditions & facilities
Staff super nice and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Francois

Stayed 1 night in Apr 2025

10/10 Excellent

Andru

Stayed 1 night in Apr 2025

8/10 Good

tia

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been excellent across the board with 1 exception towels they were supposed to be refreshed daily
Stayed 3 nights in Apr 2025

6/10 Okay

FRANCOIS

Stayed 1 night in Apr 2025

8/10 Good

Sidney

Stayed 1 night in Apr 2025

4/10 Poor

Susan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Tara

Travelled with family
Disliked: Property conditions & facilities, room comfort

Would not be my first choice choice

There were a lot of kids there for some reason? Like teenagers. Maybe a ball tournament and it was very loud. It smelled so bad from marijuana it made me have a brutal headache.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly Bryant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zain was an amazing bartender and seemed more like a friend. He made everyone feel welcome and our entire group was so impressed with him. He is an asset to your company and I look forward to seeing him again the next time I’m in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall good experience. There is a nice spacious area to go for a walk/run, or just relax right out back. Location is very close to a gas station and other stores which is a plus. The staff were very nice and friendly. The only issue was that there was a t shirt left behind the stand under the TV. It just means the room was checked in every corner but it was also in a very low place. I only saw it because my charger piece dropped back there.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our getaway was relaxing and peaceful! Our room was VERY clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Gopi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alferetta

Stayed 2 nights in Mar 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always clean as can be and super quiet and safe. 10/10 recommend for the price you cannot beat it!
Stayed 1 night in Mar 2025

6/10 Okay

Diyana, Tonawanda

Travelled with partner
Liked: Cleanliness
Not as nice as it looked online. The guy st the reception wasn't friendly. The lady who cooks breakfast was very nice but the good wasn't that good. The area is not very nice or relaxing. The place was clean. If you just want a place to sleep for one nigjt its ok.
Stayed 1 night in Feb 2025

6/10 Okay

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Is this Courtyard’s new standard?

I was disappointed for a Courtyard stay. The room was very small and it felt sparse over all. In the morning, there was no sign of anyone to order breakfast, the place felt dead. The front counter service was wonderful when we arrived. I will likely not stay at this Courtyard again.
Stayed 1 night in Feb 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to check in early to save hassle with late arrival. Did not work. Afternoon person swiped my card for incidentals but when i arrived later had to swipe again for incidentals and my earlier check in did not show. Front end staff let the place down.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
Place smelled like people were smoking pot on the property. Smell was soooo steong
Stayed 2 nights in Jan 2025