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Quality Inn University

2.5 star property

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Photo gallery for Quality Inn University

Interior
Lobby
Bar (on property)
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    ‪2 min drive‬
  • Michigan State University
    ‪3 min drive‬
  • Lansing Center
    ‪5 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

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About this property

Quality Inn University

Family-friendly hotel connected to the convention centre in Lansing with free breakfast
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Quality Inn University offers 105 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Quality Inn University, you'll be connected to the convention centre and within walking distance of Plymouth Congregational Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Plymouth Congregational Church and a 3-minute drive from Michigan State University
  • Pets welcome for a fee
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square metres) and includes conference space. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 47 out of 156 reviews
Rating 8 - Good. 32 out of 156 reviews
Rating 6 - Okay. 27 out of 156 reviews
Rating 4 - Poor. 19 out of 156 reviews
Rating 2 - Terrible. 31 out of 156 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Amenities
Very good thanks
Stayed 2 nights in Apr 2025

10/10 Excellent

Amal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet big clean pool. Great breakfast area lots of chairs to sit by the pool and eat. Friendly staff. Plenty of clean towels
Stayed 1 night in Apr 2025

8/10 Good

Gina

Stayed 1 night in Apr 2025

2/10 Terrible

William, HARRISON

Stayed 1 night in Mar 2025

10/10 Excellent

Trystan

Stayed 1 night in Mar 2025

4/10 Poor

Kodie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Amenities
Everything
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never would return even if they paid me to stay

1. Entered room and picture on wall had glass shattered and shoved back into the frame in pieces - ready to fall. 2. Room was like a sauna - awful. Front desk said to turn knob off which we did. Had us get a fan. Box fan was filthy and barely helped. We got a second, also filthy. One stopped working. 3. Awful beds - no support in mattresses. 4. Marijuana smell up and down the halls. 5. Someone laying against building in back side lot - late at night. 6. Closed breakfast early by ten minutes and would not let us have it! Just terrible place.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Property conditions & facilities
It was creepy looking. Down a weird rundown hallway.
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities, room comfort

Cheated out of money abd my key one cash

Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Mar 2025

2/10 Terrible

danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend at all

Had to wait over twenty minutes to checkin because nobody was at the counter and couldnt find anyone. Asked for towels for the kids to dry off at the pool, the person said there wasnt any left. The entire place is run down chipped floors, ceiling bowing all over the place, stains on the bed, stains on the lights. Room was about 76 degrees, tried to turn the air on and set it at 70 but only heat came on. Pillows were super low grade and bunchy. Room smelled of pot and was musty all at the same time. The only thing that was decent was the pool. It said it was remodeled late last year but they were half attempts at covering up the lack of upkeep. People were out in the "hangout" area and instead of letting people know they had to go to their rooms, they simply just shut the lights out on everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Nice room. Big pool. Great value for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids except there were never towels at the pool where it was designated to be. The breakfast provided was great!! Loved how much space there was around the pool and dining area!!!! Front desk was very nice and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Dacoda

Stayed 1 night in Jan 2025

2/10 Terrible

Kelly

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, dirty, lots of noise and fighting
Stayed 2 nights in Feb 2025

4/10 Poor

Carl

Disliked: Room comfort

Not my cup of tea

Tell about 12am kidsyelling and screaming and pounding and stumping then after that it was the adults turn to have there fun you could smell weed and we was close to front desk so they had to of knew pounding on doors and doors slamming all through the night yelling and im shure fighting
Stayed 1 night in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in Feb 2025