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Pousada Alfama

4.0 star property
VIP Access

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Photo gallery for Pousada Alfama

Bar (on property)
Terrace/patio
Hallway
Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Castle of São Jorge
    ‪3 min walk‬
  • Lisbon Cathedral
    ‪5 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Mansarda

Mansarda | 1 bedroom, minibar, in-room safe, laptop workspace

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Bar (on property)

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (549)
The price is €220
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Pestana Rua Augusta - Lisboa

About this property

Pousada Alfama

Hotel with a bar, a short walk to Castle of São Jorge
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Change of towels is available on request
Pousada Alfama offers 42 accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Pousada Alfama's great location. During your stay, you're just a quick walk from Castle of São Jorge. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral
As a guest of Pousada Alfama, you'll find multilingual staff, concierge services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to noon.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 15 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11366
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 176 out of 199 reviews
Rating 8 - Good. 18 out of 199 reviews
Rating 6 - Okay. 2 out of 199 reviews
Rating 4 - Poor. 1 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kathy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. While the room was small, it worked well for our 1st night in Lisbon. The staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ulrich

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room is the size of a closet.

We have traveled a lot and during all my years in travel this was the second smallest room that I ever stayed in. It was a size of a closet. There was no place to even open your suitcase, no place to sit, you had to watch your head to get out of bed because of the angled ceiling. The shower is like in the RV. On top of it AC is regulated by the staff downstairs and if you want it on, you have to ask them to turn it on. If you want to have a temperature change, you have to ask them downstairs to do so. The view is of the wall and the back of the biuldings but they charge more for it. Anyway I would never stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to sites such as the fortress and main cathedral. Lots of eating options. Hotel quite modern in refurbished building and very, very clean. Some noise on street side but great view of harbor. Staff generally quite helpful but occasionally surprisingly ignorant ( e.g., location and options for going to tile museum). We used taxis and Uber and generally walked. Having a personal car in this area is rank insanity. Overall, highly recommend this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for Alfama attractions.Room was spotless and the lovelly view from the window was of the sea front and the roof tops of the houses below. Staff were fantastic and so helpful. Breakfast was ok but nothing special.If returning I would probably go and use one of the many restaurants situated nearby. Overall a good experience but be prepared for the ongoing noise from the rumbling of the tramway rails both from the trams themselves and the many other vehicles crossing them.From very early until very late.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jodi Ann

Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely amazing experience from check in to check out. Very attentive staff that went th extra mile to arrnage reservatioms, answer questions and take care of me. A wonderful buffet breakfast and evening snacks and drinks in a charming lounge in the lobby. Room was dmall but oh so cozy and had everything I needed to feel at home. Overloomong a viewpoint, listening to the hustle and buatle of city was wonderful. Quoet at night. Thank you for an amazing stay and your kind hospitality!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kleopatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Centrally located in Alfama. Unique charm with a bit of history. Nice staff. Cost paid on wotif doesn’t include city tax, was about 60 euros due at check out. Well worth the price for central location and high quality hotel. Daily temporary hold on card, small amounts that should be refunded after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay the location was quiet at night but had just enough going on during the day to stay entertained
Stayed 3 nights in Mar 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2025

2/10 Terrible

Melanie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mihaela

Stayed 1 night in Feb 2025

10/10 Excellent

Michael Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Alfama! Super cool One.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and charming

This is a newer, well maintained hotel in a great location. Although it’s on a very busy street, the soundproofing is excellent. The rooms are SMALL, with very little space to unpack anything, so if you like to spread out in your room, this may not be the place for you. Delicious breakfast every morning, friendly and helpful staff. Great value for money.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in heart of the old town. Comfortable rooms, great service and breakfast. Very walkable for all central Lisbon attractions
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, comfortable and super personality
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP Access through Expedia is great - we loved getting a handwritten note and a bottle of wine upon arrival! The Alfama district had a lot of people asking for handouts and did not feel very safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so cozy, clean, quiet and perfectly located. I will stay here again. Very welcoming!!!
Stayed 3 nights in Feb 2025