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Element Ontario Rancho Cucamonga

3.0 star property

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Lobby lounge
Point of interest
Property amenity
Reception
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
900 Via Piemonte, Ontario, CA, 91764
  • Place, Toyota Arena
    ‪3 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪12 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Studio, Multiple Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Studio, Multiple Beds (Hearing Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Basic Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Place Ontario / Rancho Cucamonga
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is €115
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Ontario / Rancho Cucamonga

About this property

Element Ontario Rancho Cucamonga

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
Element Ontario Rancho Cucamonga offers 131 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Element Ontario Rancho Cucamonga. During your stay, you're just a quick walk from Toyota Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Toyota Arena and 13 minutes on foot from Ontario Mills Shopping Mall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. An outdoor pool, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Element Ontario Rancho Cucamonga. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Ontario Cucamonga
Element Ontario Rancho Cucamonga Hotel
Element Ontario Rancho Cucamonga Ontario
Element Ontario Rancho Cucamonga Hotel Ontario
Element Ontario Rancho Cucamonga a Marriott Hotel

Element Ontario Rancho Cucamonga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 978 reviews
Rating 8 - Good. 141 out of 978 reviews
Rating 6 - Okay. 49 out of 978 reviews
Rating 4 - Poor. 31 out of 978 reviews
Rating 2 - Terrible. 42 out of 978 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

consuelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a concert and it was literally a walk across the street will be staying here again.
Stayed 1 night in Nov 2025

8/10 Good

Kyle

Stayed 5 nights in Nov 2025

10/10 Excellent

Sonia

Stayed 3 nights in Nov 2025

8/10 Good

Marybell

Travelled with family
Liked: Cleanliness, amenities
Great for families.
Stayed 1 night in Nov 2025

8/10 Good

Lina Maria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room are excellent size. The kitchen is great and very complete. The sofa bed is comfortable and so are the beds. The only complaint would be that they only clean your room every other day. We had trash pilling up especially since there is a kitchen that is being used.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

MARIA TERESA

Stayed 5 nights in Nov 2025

10/10 Excellent

lisette

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Laevian

Stayed 1 night in Oct 2025

2/10 Terrible

Verified traveller

I got to the hotel at 6:00 AM, but they told me I couldn’t check in and that I had to pay again for the hotel. I was stuck in traffic and all I needed was to rest until the checkout time at 11:00 AM, especially considering that I had already paid for it. The police is check in anytime
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Octavia

Travelled with family
Disliked: Cleanliness, staff & service
They gave us dirty blankets the first room it smelled as if the was spoiled garbage in the room. We got a new room and it was hair in the beds in the shower. We needed blankets for pull out bed and the blankets were dirty stained and hair. There was no bathing towels in room had to ask for the. So that made me think did they even clean the room. So I went to cvs and brought blankets.
Stayed 1 night in Nov 2025

10/10 Excellent

bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location the staff was more than helpful the environment was calm definitely going back
Stayed 2 nights in Nov 2025

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Friendy

Stayed 1 night in Nov 2025

10/10 Excellent

Jeorginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good
Stayed 1 night in Nov 2025

10/10 Excellent

Denarco, SAN BERNARDINO

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service
Stayed 1 night in Nov 2025

10/10 Excellent

Julisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and great breakfast
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There was NO HOT WATER for the showers for TWO days! The front desk said the G.M. would contact me, Jerry Guzman. He never did. I contacted Experian since I went through them to book. They called the hotel several times and NO ONE picked up the phone. It just keeps ringing!! I called the front desk girl, Hillary on Thursday evening, and she said they are CURRENTLY working on the boilers but this was not a truthful statement as the morning shift person said they would would be working on the issue the next morning and not the evening before! Also, check in with Mohamad, the assistant Manger was horrible as he said they would let me know when my room was ready. He then left his shift an hour later and two front desk ladies showed up and never communicated that my room was ready. I had to ask and stand in line after I say MANY checking in. This Hotel is ABSOLUTELY TERRIBLE when it comes to customer service and the quality of the stay. HOT WATER is not a luxury, but rather a REQUIREMENT!!! I have asked for my refund and they consistently ignore me. I will be contacting Westin ownership if I do not receive my refund. Experian has also sent an Email to the General Manager, Jerry Guzman, but as of this date, I have no response People have a Choice where to stay. The ELEMENT IS A POOR CHOICE.
Stayed 3 nights in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel very clean staff very friendly
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The property and the staff were excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

MIKE, los angeles

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Booked a reservation here because we needed a place to get ready for a concert that we were attending across the street at the toyota arena. The water boiler was out, so no hot water which the front desk forgot to mention when checking in. Once I reported the issue, they stated that a tech was working on the issue and should be resolved within an hour, first lie. Talked to the manager before leaving to the concert, said it would be corrected over night, second lie. Next morning still no shower, fromt desk said they finally have a tech coming in to fix the issue. At this point this reservation was useless, the rooms were dirty and there was no hot water for all the guest the entire time. I have stayed here before and never had an issue with the cleanliness and showers like this. Very disappointed.
Stayed 1 night in Nov 2025