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Five Star Inn West Covina

2.0 star property

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Photo gallery for Five Star Inn West Covina

Superior Studio Suite | Premium bedding, desk, free WiFi, bed sheets
Premium bedding, desk, free WiFi, bed sheets
View from property
Outdoor pool
Premium bedding, desk, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • Place, South Hills Country Club
    ‪5 min drive‬
  • Place, Citrus Valley Medical Center - IC Campus
    ‪7 min drive‬
  • Place, Disneyland® Resort
    ‪48 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪75 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi, bed sheets

Deluxe Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, desk, free WiFi, bed sheets

Superior Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Single Room, Non Smoking

Premium bedding, desk, free WiFi, bed sheets

Signature Single Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Five Star Inn West Covina

This motel features an outdoor pool, a hot tub and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Five Star Inn West Covina offers 73 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths.

This West Covina motel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.
During your stay at Five Star Inn West Covina, you'll be within walking distance of South Hills Country Club. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 3-minute drive from South Hills Country Club and a few minutes from Glendora Square
  • Cats and dogs welcome for a fee (restrictions apply)
Five Star Inn West Covina offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Five Star Inn West Covina also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Covina motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 40 per accommodation, per stay
  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Five Star Inn West Covina Reviews

Reviews

5.2
Rating 10 - Excellent. 103 out of 594 reviews
Rating 8 - Good. 87 out of 594 reviews
Rating 6 - Okay. 90 out of 594 reviews
Rating 4 - Poor. 69 out of 594 reviews
Rating 2 - Terrible. 245 out of 594 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Brianna

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms are not thoroughly cleaned, always smells like urine the carpets and air conditioning units. There's alot of poor people who hang out and live outside behind the hotel or on the side. There's drug activity and prostitutes here on a daily basis. This place in not kid friendly or suitable for families with children. On my last day packing up a syringe fell down from under the sink counter. I tried to tell them and they were not believing me when I said I found it. They wanted me to give it to them without any paper work or cops involved and they never returned my $100 deposit. Do not go here with children. It's not a safe place. I also almost got robbed with the stuff in my car when going back and forth to put my things inside the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Courtney

Travelled with family
Fkn horrible stay dirty, strange people walking around looking in your window if you have the curtains open. And last but not least “ROACHES”! I had to switch rooms because of the bug problems. I checked in my second room and it was even more of a bug problem. This roach motel had bugs crawling on me at night couldn’t wait to leave!
Stayed 3 nights in Jan 2026

4/10 Poor

Aundria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 night the first night was 80 the second was 130 and it was a weekday
Stayed 2 nights in Dec 2025

4/10 Poor

Robert

Stayed 1 night in Jan 2026

2/10 Terrible

Eva

Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and quick.
Stayed 1 night in Dec 2025

6/10 Okay

Amelia

Stayed 1 night in Dec 2025

2/10 Terrible

Sergio

Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I love the fact they allow animals
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting and bugs in tub
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuliana

Stayed 1 night in Dec 2025

4/10 Poor

Jose luis

Travelled with family
Disliked: Cleanliness, amenities
Staff was fine but the room wasn’t clean. There was no hanging rod and iron.
Stayed 1 night in Dec 2025

2/10 Terrible

Owen

Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirty, the walls and chair was stained. The bathtub was dirty. The pictures from the place looked much cleaner and nice. The room we got wasn’t taken care of. Would never stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Darwin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This room was really beat and dirty. Pictures don’t show its true identity. 8 cops pulled up and serenading on a door for over an hour at 10:30-11:00 pm. Would I ever stay here again? Absolutely F NO. Will never recommend this place. Shouldn’t be called five stars it’s half a star maximum. Dirty ghetto and the blankets smell dirty. Mine had cigarette burns on it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

6/10 Okay

Reid

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Slippery shower, no hair dryer, no tissues, nowhere to hang clothes, old towels, charged a quarter for Ice. Very "no frills" hotel. Ya get what ya pay for. Looks like they are trying to upgrade but overall needs more work. Just needed a bed for 2 night and it sufficed, but i wont stay again.
Stayed 1 night in Nov 2025

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was rude. There were roaches everywhere. The beds were gross and walls were so thin you can hear everything and everyone all night long. Definitely did not get any rest and will never be going back
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a non smoker but the room smelled of smoke and it was nothing like the pictures and wasn’t as clean
Stayed 1 night in Nov 2025

6/10 Okay

Edwin

Disliked: Staff & service
I was asked for a deposit in cash. She would not accept a credit card. I paid for the room thru Expedia. Why would i need to make a deposit in cash when checking in?? If it was for the key then she could have just said that’s what it was for.
Stayed 2 nights in Nov 2025

4/10 Poor

Charvelle

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy. No breakfast like it’s stated on Expedia . And a roach was on my room
Stayed 2 nights in Nov 2025

6/10 Okay

Gordon

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good there was no breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025