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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Outdoor pool
Fridge, microwave, oven, stovetop
Lobby lounge
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪3 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video game consoles and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in common area. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.195

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 125 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhiram, Oakville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay in LA at this property; it made us feel home away from home. The staff is courteous, and pancakes at breakfast were the kids' favorite, though we ran out of them for a few days. That was only a sour point.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ning, Cupertino

Stayed 1 night in Mar 2025

10/10 Excellent

lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Mar 2025

8/10 Good

Vanesa

Disliked: Property conditions & facilities
Ty
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Rosalinda

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
It was great
Stayed 8 nights in Feb 2025

6/10 Okay

Jayla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be great, but unfortunately it wasn’t. There was weave hair, condom wrappers and trash all over the walk ways and parking lot. The door to the room was off centered so I was stuck wrestling with it with my luggage in my hand. Also got stuff from the inside a few times. There was holes in the carpet, and the walls are thin so you can hear any and everything outside. The pots and pans were dated. The shower had hair in it and the body wash holder was dirty. This is my first time staying at a residence inn and having an off experience. Just needs a major upgrade. I would recommend paying a little more for a hotel in the area if you can.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 1 night in Mar 2025

8/10 Good

MARCAl

Stayed 3 nights in Feb 2025

6/10 Okay

Anita

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Residence Inn is in a great location for the Ontario Convention Center. The room was clean and the bed was comfortable. It was nice to have separate HVAC and water heating and it was quiet. However the furniture was very shabby and in need of replacement. The couch cushions were fraying and the vinyl on the bar stools and ottoman were peeling so bad that they should be in the dumpster. The wallpaper in the bathroom was peeling. And the carpet was stained and bunched up. The outsides of the buildings and stairs need painting and a lot of the sidewalks need to be replaced because they are a serious trip hazard from tree roots lifting the concrete. Everything was just old and desperately in need of replacement. But the staff were friendly and doing their best with what they had to work with.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dyonte

Liked: Staff & service
Parking prices add up for the duration of your stay. The units are a bit outdated but convenient given the location and price. If you’re on the first floor, expect to hear everything from guests on the second floor. The staff are great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lazaros

Stayed 5 nights in Feb 2025

6/10 Okay

Alton

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Stephanie

Stayed 1 night in Feb 2025

2/10 Terrible

james

Liked: Cleanliness, staff & service

Worst night in hotel

One of my worst night, staying in a hotel with the upstairs tenants partying all night, playing music fighting all night dancing on the ceiling all night smoking pot all night keeping us up till three in the morning with no security with a check up
Stayed 1 night in Feb 2025

2/10 Terrible

Dee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms 2114 223. There was no dish soap, only dishwasher powder. Room 2114 All of the dishes in the cabinet had dried food particles proving no one is actually washing these dishes.Room 2114 The top blanket on the bed looked like it had been ran over by a dirty suite case so I opted NOT to sleep on the bed. The chairs had hideous patches of the fake leather peeling off and no one bothered to replace those chairs. The carpet isn’t even clean and had spots and particles as if it wasn’t vacuumed. The carpet also was not tailored on the edges meaning it looked like they just took a pair of scissors to cut the space out in the carpet in front of the fireplace. The toilet seat in room 223 needed replacing as it was peeling just like the chairs in 2114 AND the entire toilet seat in room 2114 moves, it needs to be tightened.
Stayed 4 nights in Feb 2025

2/10 Terrible

Dee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms 2114 223. There was no dish soap, only dishwasher powder. Room 2114 All of the dishes in the cabinet had dried food particles proving no one is actually washing these dishes.Room 2114 The top blanket on the bed looked like it had been ran over by a dirty suite case so I opted NOT to sleep on the bed. The chairs had hideous patches of the fake leather peeling off and no one bothered to replace those chairs. The carpet isn’t even clean and had spots and particles as if it wasn’t vacuumed. The carpet also was not tailored on the edges meaning it looked like they just took a pair of scissors to cut the space out in the carpet in front of the fireplace. The toilet seat in room 223 needed replacing as it was peeling just like the chairs in 2114 AND the entire toilet seat in room 2114 moves, it needs to be tightened.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
It was great ! The people that work there are very nice, and helpful
Stayed 2 nights in Jan 2025