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Hyatt Regency Louisville

4.0 star property

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Photo gallery for Hyatt Regency Louisville

Breakfast, lunch and dinner served
Property video
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
320 West Jefferson Street, Louisville, KY, 40202
  • Place, Kentucky International Convention Center
    ‪1 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Place, Louisville Slugger Museum
    ‪11 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Suite (VIP) | Premium bedding, in-room safe, desk, blackout curtains

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Central hotel connected to the convention centre in Louisville with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Hyatt Regency Louisville's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ohio River Valley. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Ohio River Valley and Kentucky International Convention Center
Hyatt Regency Louisville offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Sway Restaurant – This restaurant serves breakfast, lunch and dinner.
Sway Bar – On-site bar. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24 per person
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 107 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eileen

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room was missing a shower curtain. While we were waiting to receive one we discovered neither of the beds in our room had top sheets. We went down to the front desk after our phone call went off answered the second time. A gentleman brought the shower curtain and sheets for us to hang and put on the bed. Both sheets were damp. Definitely did not meet our expectations.
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish I had planned a longer stay here

Vastly superior to the Hyatt Regency in Indianapolis. This hotel was nicely appointed with very few signs of wear and tear. Self parking was easy, and I had no problem getting a cart for my luggage. The bed was extremely cozy and comfortable. I looked forward to sleeping in it. Although my room was close to 4th St on a Saturday night, very little noise penetrated. When I had a plumbing problem, someone from maintence arrived in about 10 minutes and got it fixed. He was very polite and respectful. I'm sorry I only stayed one night because I would have loved to enjoy the great location and amenities more. I would definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to local attractions and dining options. I highly recommend Hyatt Regency.
Stayed 1 night in Aug 2025

10/10 Excellent

Damone

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Stayed 1 night in Aug 2025

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seating and bed were not soft! The pillows weren't "pillowy" ac vent was so loud! Everything was high-end except that.
Stayed 1 night in Aug 2025

10/10 Excellent

Alac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tina

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Amenities
Nice hotel
Stayed 2 nights in Aug 2025

2/10 Terrible

Marlon

Disliked: Staff & service
I was not able to check in because Hyatt overbooked this property and there were no rooms available. They gave me supposedly a complimentary stay at an another hotel with a lower standard of service and accommodation in much worse part of town and I had to walk there. And I was still charged $80 ans $40 on my credit card which I intend to dispute.
Stayed 2 nights in Jul 2025

6/10 Okay

David

Travelled with group
This Hotels security guidelines are for illusion. You may see security helping older people navigate the elevators yet, hotel staff will overlook people coming off the streets to sneak in wearing their swimsuits wrapped in what looks like, hotel towels, and wait for a guest to use the elevators after they push their floor button Since the pool happens to be on the 4th floor, all paying guest have access to only their floor plus the 4th floor. Also, you need a room key to access the pool area. Therefore, either an employee, or some unsuspecting guest, staying at the hotel, is allowing this to continue. So, be aware that if you stay at this hotel, expect the pool to be very crowded with kids of non-paying guest. As far as the room, the glass shower was the best part of the stay. As for our pillows, not so great, Should, by chance, you dine at the Sway restaurant, inside, next to the hotel lobby, when at breakfast, The link Sausage was questionable. It has an odd look, texture, and flavor. Set a Reminder for if you should pay for meals, as part of your stay, whether ahead of time or at the hotel, be sure to get the vouchers every day, for each person in your room before sitting down to your meal.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dionne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Food delicious Bed very comfortable Front Desk upon my early morning 4am arrival rude
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, easy parking, convenient to surrounding area, clean room. Would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Lyndsay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 min from the convention center. Good food and entertainment options nearby as well!
Stayed 2 nights in Jul 2025

6/10 Okay

Dusty

Stayed 1 night in Jun 2025

6/10 Okay

Shalecha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

The room carpet was very stained. The ceiling look like it was a leak that happened.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Clean hotel everywhere we went, Staff members were all so friendly and helpful
View from 8th floor
Stayed 3 nights in Jul 2025