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Hyatt Regency Louisville

4.0 star property

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Photo gallery for Hyatt Regency Louisville

Lobby
Property video
Breakfast, lunch and dinner served
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
320 West Jefferson Street, Louisville, KY, 40202
  • Place, Kentucky International Convention Center
    ‪1 min walk‬
  • Place, Fourth Street Live!
    ‪2 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Suite (VIP) | Premium bedding, in-room safe, desk, blackout curtains

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Central hotel connected to the convention centre in Louisville with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Hyatt Regency Louisville's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from KFC Yum Center. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Kentucky International Convention Center and 5 minutes on foot from KFC Yum Center
Hyatt Regency Louisville offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Sway Restaurant – This restaurant serves breakfast, lunch and dinner.
Sway Bar – On-site bar. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24 per person
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Regency in downtown Louisville while attending a conference, and my experience was exceptional from start to finish. The hotel is absolutely beautiful — modern, clean, and perfectly situated in the heart of downtown, making it easy to walk to restaurants, shops, and event venues. What truly stood out, though, was the level of service. Every staff member I encountered was professional and welcoming, but I want to especially highlight Kristy at the front desk. She went above and beyond to help me with changes to my reservation, handled everything with kindness and professionalism, and made what could have been a stressful process completely seamless. Her genuine care and positive energy set the tone for the rest of my stay. The rooms were spacious, the amenities were top-notch, and the conference facilities were well-organized and comfortable — a perfect fit for both business and leisure travelers. Overall, I highly recommend the Hyatt Regency Louisville to anyone visiting the area. The combination of a prime location, beautiful environment, and outstanding staff (especially Kristy!) made my stay truly memorable.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Stayed 5 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is lovely. Staff A-1. Not 1 complaint
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Good for a party. Not for sleeping.

Parking was difficult. We could not sleep due to loudness of other guests. They sounded as if they were having a party until 4am when it finally quieted. At one point there was a dog barking. It was difficult to get any sleep.
Stayed 1 night in Oct 2025

8/10 Good

Nathan

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Torre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here!
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room , clean room , no noise
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Overall the hotel was fine. Restaurant great! Gym great! Security staff excellent! The hotel was let down by housekeeping it was not good at all if they came. One day no show, Two days beds were pulled up not made.One day came at 3:30pm for a total of 4 minutes. Of our 7 day stay only 2 days the room looked like they cared. It really let the hotel down when all other staff tried so hard.
Stayed 7 nights in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity and vibe. Staff security were friendly and did a great job of patrolling grounds.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee, Norfolk

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to many downtown sights. Comfortable rooms. The staff was great. They made us feel welcome.
Stayed 1 night in Sep 2025

10/10 Excellent

Darylisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very convenient to eateries. The phone was not working in my room, but that was my only gripe. The staff was wonderful!
Stayed 2 nights in Sep 2025

4/10 Poor

anne

Travelled with family
Liked: Cleanliness, amenities
We missed our first night due to a cancelled flight and arrived at 4pm then next day. They had resold our room and did not have another clean. Very disappointing considering we had paid for a room and were exhausted and then had to wait for a room to be cleaned. The layout of the hotel with the open atrium lends to a noisy stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Clean room, plenty of restaurants nearby
Stayed 1 night in Aug 2025

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was vending machines were conpletely sold out on floor
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rug was dirty and very old . The only better part of hotel was gym facilities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Disliked: Amenities
Room was gross- good thing I brought my own Clorox wipes. Parking is annoying - you are forced to valet, and I arrived at 530pm and was told my room wasn’t ready (check in is at 4pm). The bathroom shower doesn’t make any sense & the air conditioning unit was so loud, I had to blast my tv to watch anytning. would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

iris

Stayed 1 night in Aug 2025