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Aparthotel

Résidences Les Jardins de Lourdes

3.0 star property

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Photo gallery for Résidences Les Jardins de Lourdes

Interior entrance
Staircase
Exterior
Bar (on property)
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Breakfast available

Explore the area

View in a map
8 Chemin De L Arrouza, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪11 min walk‬
  • Place, Massabielle Grotto
    ‪13 min walk‬
  • Place, Sanctuary of Our Lady of Lourdes
    ‪13 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double bed

Desk, soundproofing, free cots/infant beds, free WiFi

Standard Room, 1 Double bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior studio, 1 double bed

Desk, soundproofing, free cots/infant beds, free WiFi

Superior studio, 1 double bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (Duplex)

Fridge, microwave, stovetop, electric kettle

Apartment (Duplex)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Apartment

Apartment | In-room dining

Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard room, 2 Single Beds

Desk, soundproofing, free cots/infant beds, free WiFi

Standard room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior studio, 2 single beds

Superior studio, 2 single beds | Desk, soundproofing, free cots/infant beds, free WiFi

Superior studio, 2 single beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Interior entrance
Comfort Aparthotel Lourdes Lorda
Lourdes
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 620 reviews
The price is €70
includes taxes & fees
4 Aug - 5 Aug
Comfort Aparthotel Lourdes Lorda

About this property

Résidences Les Jardins de Lourdes

Along with an outdoor pool, this aparthotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a children's pool are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, an electric kettle and a hairdryer are among the other amenities available to guests. Weekly housekeeping is available.
Résidences Les Jardins de Lourdes offers 79 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. 50-cm flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Résidences Les Jardins de Lourdes, you're just a quick walk from Lourdes Covered Market. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli. This comfortable aparthotel has 79 apartments over 6 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Résidences Les Jardins de Lourdes offers its guests an outdoor pool and a children's pool. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Résidences Les Jardins de Lourdes. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lourdes aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10:30 AM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 6 per night)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with digital channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Desk

Pets

  • Pet friendly
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • Bicycle parking
  • Children's pool
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 floors
  • 79 units
  • Access via exterior corridors
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Self-parking fee: EUR 6 per night
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8 AM - 6:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 31 August.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Jardins Lourdes
Residence Jardins Lourdes
Zenitude Hotel-Résidences Jardins Lourdes House
Zenitude Hotel-Résidences Jardins House
Zenitude Hotel-Résidences Jardins Lourdes
Zenitude Hotel-Résidences Jardins
Zenitude Hotel Résidences Les Jardins de Lourdes
Residence Les Jardins de Lourdes

Résidences Les Jardins de Lourdes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 295 reviews
Rating 8 - Good. 109 out of 295 reviews
Rating 6 - Okay. 63 out of 295 reviews
Rating 4 - Poor. 17 out of 295 reviews
Rating 2 - Terrible. 15 out of 295 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, communication
People were Very friendly!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Paul

Liked: Amenities
The receptionist are very accommodating and the room has all the facilities needed. Restaurants are close by for those that don’t want to cook
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Gillian

Liked: Cleanliness, communication

Good budget friwndly aparthotel

Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back. The pool is nice cold to enter but you soon warm up when swimming
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Shanmugavadivelu

Liked: Cleanliness, amenities, communication
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Stéphanie

Liked: Cleanliness, communication
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Terrie

Disliked: Cleanliness

Basic but OK

This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Séverine

Liked: Cleanliness, room comfort, communication

Provisoirement en-dessous du niveau habituel

Problème connexion wifi et disposition architecture d'intérieur spartiate de la chambre Mais rattrapé par les personnels professionnels et accueil excellent
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Angela

Proche du sanctuaire.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Très propre
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Natacha

Liked: Cleanliness, room comfort, communication
Appart hôtel confortable et bien situé, dans le centre de Lourdes. Très pratique et pas cher.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Aze-eddine

Liked: Cleanliness, communication

SATISFACTION

un séjour charmant pour prier et profiter du fameux marathon de Lourdes, je recommande Zénitude Hôtel Résidences Jardins De Lourdes à 100 % j'ai même bénéficier de bougies pour aller prier directement étant arrivé un peu tard suite au retard de mes transports tout était efficace ! Je reste à 100 % fidèle
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Glakarla

Liked: Cleanliness, room comfort, communication

Ideal

Bien comunicado, ideal para estancias donde deseas llevarte tu propia comida. Muy limpio y tranquilo. La cocina pequeña pero con todo lo necesario, eche de menos un microondas. Totalmente recomendable, tiene parking de pago pero merece la pena.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Patchao

Liked: Amenities, communication
Notre séjour a été globalement satisfaisant. Cependant, nous avons remarqué une odeur désagréable dans les toilettes, ce qui a quelque peu affecté notre confort. Il serait peut-être utile de vérifier le bon fonctionnement de la VMC dans les toilettes. Nous espérons que ce point pourra être amélioré pour le confort des futurs visiteurs. Merci de votre compréhension.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, room comfort, communication

Belle découverte : séjour reposant proche de tout

Hôtel très bien situé, au calme, au centre ville, mais on peut tout faire à pied si on est valide. Le parking est réellement un avantage. Dommage que la piscine ne soit pas ouverte sur des creneaux un peu plus large car le matin 8h c'est un peu tôt alors qu'on aimerait en profiter jusqu'à 20h, et aussi le dimanche après-midi. Chambres propres, sobres, équipées de ce qu'il faut pour entretenir si on y reste quelques jours. On s'y sent comme à la maison. Les petites informations en terme de vivre "éco" sont bienvenues. Une excellente adresse
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort
Très surpris que le 2nd lit, un canapé-lit, du studio ne puisse être replié et diminue autant la surface de circulation, cela semble complètement idiot: nous étions 2 mais il n'y avait pas d'autre studio disponible à la réservation. Personnel d'accueil très compétent et agréable
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Jean-François

Disliked: Communication

Lamentable

Je suis arrivé à 18h15. La "réception" fermé à 18h !!! Il y a bien un numéro de portable mais personne ne répond. Après 45 min d'attente et les multiples essais de la plateforme hôtels.com. aucun résultat. Obligé de trouver un autre logement et n'ayant pas de nouvelles de l'hôtel, je pense ne pas être remboursé. Le minimum serait de contacter les clients avant 18h ou de leur donner les codes !! Fuyez.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Muna

Liked: Cleanliness, room comfort, communication
Zenitude Hôtel - Résidences Les Jardins de Lourdes: La résidence Zenitude les jardins de Lourdes est simplement zen et cosy pour a 3 minutes pour la visite de la grotte, musée de cire et Notre-Dame de lourdes au passage nous avons découvert un bon restaurant africain Burkina Faso 🇧🇫 chez Yacou on y mangent bien bye bye Lourdes
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, room comfort, communication

Lindo. Cómodo. Sencillo. Buena ubicación

Lindo lugar. Bien ubicado, limpio, cómodo, sencillo, básico bien.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Andrés Tejedor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo perfecto, muy amable y servicial la recepcionista que hablaba perfectamente español. Te lo hacen muy fácil y cómodo. Perfecto para lo que buscábamos, mucha tranquilidad. Cuando volvamos a Lourdes no dudaremos en repetir aquí, es una magnífica opción con muy buena relación calidad/precio.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

aline

Liked: Cleanliness, room comfort, communication

Pratique et agréable

L'accueil est souriant et professionnel.le studio est propre,bien agencé.un bémol pour la climatisation qui ne fonctionnait pas très bien.La piscine pourrait être mieux entretenue mais a été bien agréable après un voyage de six en pleine chaleur.l'hotel esttres bien situé à quelques minutes du sanctuaire.l'endroit est parfait pour séjourner quelques jours.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Bon séjour

Contentes de notre séjour en famille : accueil chaleureux, le studio correspond à la description et tarif rapport qualité/prix est correct.
Stayed 1 night in Jun 2023
Verified

8/10 Good

isabelle

Liked: Cleanliness, communication

sympa mais trop petit

logement trop petit pour 4, on se marche dessus, appart hotel adapté. Risque de chute pour les personnes agées
Stayed 3 nights in May 2023
Verified

4/10 Poor

Roger

Moyyen

Petit dejeuner trop cher et parking payant
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Karina

Disliked: Cleanliness, room comfort, communication

Hôtel bas de gamme

Accueil limite !! Parking payant et il ont pas prévenu !!!! Pas de cafetière !! Chambre avec une forte odeur avec beaucoup de manque entretien niveau matériel , lit de mauvaise qualité , piscine avec pediluve qui marche pas ! Et quand au petit déjeuner a 12 euros ce très chère payer pour ce que c’est !!!! Même un un formule 1 ferai mieux !!
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication
Mauvaise odeur dans le hall, baignoire bouchée à l'arrivée, appartement duplex sans climatisation, galère pour se garer alors que c'est un parking payant. Un peu de neuf dans cet établissement serait agréable
Stayed 1 night in Aug 2022

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