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Astoria Lucerne

4.0 star property

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Photo gallery for Astoria Lucerne

Enjoy drinks and socialize at the bar, featuring a selection of beverages and comfortable seating.
Relax in style with comfortable seating and a stunning view of the surrounding mountains.
Welcome to our lobby, featuring a spacious seating area with comfortable armchairs and a reception desk with a stylish top.
Enjoy a warm and inviting atmosphere in this stylish space, featuring a bar area with comfortable seating and unique decor.
Relax in a serene space with a large bed, bedside tables, and a vase of white flowers.

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Chapel Bridge
    ‪5 min walk‬
  • Lucerne Town Hall
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, free cots/infant beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, free cots/infant beds

Superior Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, free cots/infant beds

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, free cots/infant beds

Standard Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, free cots/infant beds

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed (King)

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Double Room, 1 King Bed (King)

8.4 out of 10
Very good
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View) | 1 bedroom, in-room safe, desk, free cots/infant beds

Design Twin Room (Panoramic View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

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About this property

Astoria Lucerne

Hotel with 4 restaurants, a short walk to Chapel Bridge
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace and a coffee shop/cafe are on-site.
Astoria Lucerne offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Astoria Lucerne. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 restaurants and 3 bars are available.
  • Free WiFi
  • Enjoy Thai cuisine at Thai Garden, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A health club, a nightclub, and a rooftop terrace are also featured at Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Thai Garden – This restaurant specialises in Thai cuisine.
La Cucina – This restaurant specialises in Italian cuisine.
Mekong – This restaurant specialises in Asian cuisine.
Pacifico – This restaurant specialises in Mexican cuisine.
Penthouse – On-site rooftop bar.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 55 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Covered self-parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 745 reviews
Rating 8 - Good. 256 out of 745 reviews
Rating 6 - Okay. 67 out of 745 reviews
Rating 4 - Poor. 31 out of 745 reviews
Rating 2 - Terrible. 23 out of 745 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a bar at top floor. Had a easter party and music was too loud. I called around 12.30 at night to complaint but no result. Music was on until 1.30 AM.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yupei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2025

8/10 Good

Bryan Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Ross

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in extra charges and the credit card deposit that doesn’t returned for at least 7 to 10 days. I am over this process and should against the law. Very Disappointed in gym and breakfasts.
Stayed 3 nights in Mar 2025

8/10 Good

Guenter, Erlangen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Convenient location to visit down town, Restaurants shops Bus station is really Close and so is the Train Station
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms. Excellent staff. Very convenient to transportation. Reasonably priced
Stayed 3 nights in Feb 2025

6/10 Okay

Val

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

David g

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Melanie

Nice property, a little noisy from roof top bar but only one night. Overall comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Neil

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Stayed 2 nights in Dec 2024

6/10 Okay

Yashket

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

SILVIA

Travelled with family
Hotel great location great staff great only not excellent because the shower was too tiny and with low pressure
Stayed 1 night in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Mita

Stayed 1 night in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Philipp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room Size and Storage

In the center of Luzern, and located very close to Down Town Luzern. Easy to find and to unload the Car. I booked two Rooms. One for me and one for two family members. Room Service wIas outstanding. Clean and perfect with new towels. It couldn't have being better. Very nice Bathroom/Shower. However I had to store my Luggage open in the Bath Room, since I could barely walk around the bed. The furniture was nice but almost no shelfs and no drawers to store my clothes and/or luggage. Very annoying during a 6 day stay. The title of the Room is vastly over stated and misleading. Temperature in my room was too low. (it was very cold outside, but still) The room of my Daughter however had a reasonable size, but also practically now place (shelfs/drawers) to store clothes/luggage etc., especially for two guests. The Beds have nice firm mattresses the cushions however could be surely better. The staff was knowledgeable and showed interest to help. Very pleased. I was welcomed to stay and informed in a professional way about my options regarding parking the car in the Hotel Garage and usage of Public Transportation. If it wasn't for the Room Size and Storage capacity/capability it would've being almost perfect. Thank you. Phil
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Thin Walls

Hotel was good but walls were extremely thin. We could hear road noise (not a busy main road) and outside chatter all evening. We could also hear other couples all night and bathroom pipes from other rooms.
Stayed 3 nights in Dec 2024

6/10 Okay

Jacob

Travelled with partner
Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.
Stayed 2 nights in Dec 2024

8/10 Good

Roya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.
Stayed 2 nights in Dec 2024

4/10 Poor

Dyana

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We did a room upgrade, and even with the upgrade, the room was super basic. It’s two twin bed, so if you and your couple sleep together, you one of you will fall in the middle because the beds will slide away. Very noisy too.
Stayed 3 nights in Dec 2024