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Astoria Lucerne

4.0 star property

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Photo gallery for Astoria Lucerne

4 restaurants, Thai cuisine
Front of property
Terrace/patio
3 bars/lounges, rooftop bar
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Corner Room)

Deluxe Twin Room (Corner Room) | In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room (Corner Room)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Astoria Lucerne

Hotel with 4 restaurants, 6-minute walk to Chapel Bridge
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace and a coffee shop/cafe are on-site.
Astoria Lucerne offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Astoria Lucerne. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 restaurants and 3 bars are available.
  • Free WiFi
  • Enjoy Thai cuisine at Thai Garden, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Museum Sammlung Rosengart and 6 minutes on foot from Chapel Bridge
  • Pets welcome for a fee
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A health club, a nightclub, and a rooftop terrace are also featured at Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Thai Garden – This restaurant specialises in Thai cuisine.
La Cucina – This restaurant specialises in Italian cuisine.
Mekong – This restaurant specialises in Asian cuisine.
Pacifico – This restaurant specialises in Mexican cuisine.
Penthouse – On-site rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 55 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Covered self-parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number KZV-SLU-000100
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 839 reviews
Rating 8 - Good. 278 out of 839 reviews
Rating 6 - Okay. 85 out of 839 reviews
Rating 4 - Poor. 33 out of 839 reviews
Rating 2 - Terrible. 29 out of 839 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in the center of town everything is within walking distance. Staff very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anetta

Stayed 3 nights in Oct 2025

6/10 Okay

Antonio

Stayed 3 nights in Oct 2025

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property close to everything. Would definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good here, location, cleanliness, services and breakfast. However, I wish their entrance was better designed. The options were either a flight of stairs (which can get slippery when wet), a narrow escalator with luggage restriction or an unintuitive elevator down a hallway.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, but there was a lot of noise coming from outside the room in the evening. Seemed to be infrastructure noise - pipes, doors, squeaks, etc. Fortunately it quieted down at bedtime. The breakfast was great.
Stayed 3 nights in Sep 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean, great breakfast choices great location
Stayed 2 nights in Sep 2025

8/10 Good

mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and the staff , parking very expensive
Stayed 3 nights in Aug 2025

10/10 Excellent

maryjean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Clean rooms. Walkable to train and Lucerne attractions.
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Reza

Travelled with family
Liked: Cleanliness, staff & service
We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.
Stayed 3 nights in Sep 2025

8/10 Good

Marie-Josée

Stayed 2 nights in Sep 2025

10/10 Excellent

Julie, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Vandna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie M

Stayed 4 nights in Aug 2025

2/10 Terrible

ishvinderdeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been the worst stay so far in Switzerland. Motels around the world have better amenities than this hotel. The receptionist in the night of 1st September was very rude and sarcastic. Paper cups in the room for tea or coffee, no tea bag available in the room. Had to call reception to get it and in tern he said you must have used it . If you need more ask for it, whereas it was not there when we checked in, not replenished by housekeeping when preparing room for new check-ins. Would never stay in this location again or recommend it even.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Travelled with group
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was nice. The only complain I have was that I still hear noice 1 in the morning when I was trying to sleep. My room was on the sixth floor in building 2 and I want site if the noice was from the street or upstairs restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Ajay

Stayed 1 night in Aug 2025

6/10 Okay

wilf

Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025