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Hotel Royal Luzern

3.0 star property

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Photo gallery for Hotel Royal Luzern

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Lobby
Exterior
Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
22 Rigistrasse, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪17 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Double Room

7.2 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Royal Luzern

A bar/lounge, a snack bar/deli and a front desk safe are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a banquet hall.
Hotel Royal Luzern offers 40 accommodations with complimentary bottles of water and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Royal Luzern. During your stay, you're just a quick walk from Lake Side Promenade. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Just a 2-minute drive from Swiss Transportation Museum and a few minutes from Chapel Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a front desk safe are also featured at Hotel Royal Luzern.

Smoking is allowed in designated areas at this 3-star Lucerne hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 227 reviews
Rating 8 - Good. 54 out of 227 reviews
Rating 6 - Okay. 19 out of 227 reviews
Rating 4 - Poor. 11 out of 227 reviews
Rating 2 - Terrible. 10 out of 227 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Spectacular view of Lake Lucerne from the room and great breakfast. Bangin made us feel very welcome and we had a wonderful stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with nice view of the lake. Staff was very helpful and friendly.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day. Room was smaller than expected but we were only there to sleep so didn’t bother us much. View from the bedroom window was outstanding!! Hotel was very quiet and lacking any atmosphere, no food available!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Danielle

Liked: Cleanliness
The view from this hotel is amazing! The location is not the best and it is up a steep hill so if you are travelling with luggage it is not ideal. It was SO loud in the room. We could hear everything from the rooms around us…we could even hear someone coughing in their room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

darren heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Baruch

Liked: Cleanliness, staff & service, amenities
Very courteous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a view. Comfortable beds, immaculate bathroom
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming. We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
The front desk worker Arad was extremely helpful and kind! He gave us recommendations and helped us prolong our stay an extra night with ease. Really wonderful customer service. Also, the room was clean, with a beautiful view! But back to Arad, whatever he’s making, it’s not enough! Give this man a raise!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in a room with a fantastic view. Bangin Salih checked us in and was very helpful and gave us handy leaflets about things to do in the area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel. Loved our 3 night stay there.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of the city
Stayed 6 nights in Aug 2025