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Staybridge Suites Madison East by IHG

3.0 star property

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Photo gallery for Staybridge Suites Madison East by IHG

Property amenity
Property amenity
Exterior
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

View in a map
3301 City View Dr, Madison, WI, 53718
  • Place, American Center
    ‪5 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(20 reviews)
  • 580 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, Kitchen

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Madison East by IHG

Hotel in Madison with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Staybridge Suites Madison East by IHG offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Madison East by IHG. During your stay, you're just a quick walk from American Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes on foot from American Center and a 3-minute drive from East Towne Mall
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Madison East by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites Madison East by IHG. Free self parking is available.

This 3-star Madison hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to February 28 2026 (dates subject to change):
  • Hot tub
The property will be renovating from 25 October 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Madison East
Staybridge Suites Madison East
Staybridge Suites Madison East Hotel Madison
Staybridge Suites Madison East Hotel

Reviews

Staybridge Suites Madison East by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 347 out of 574 reviews
Rating 8 - Good. 144 out of 574 reviews
Rating 6 - Okay. 38 out of 574 reviews
Rating 4 - Poor. 27 out of 574 reviews
Rating 2 - Terrible. 18 out of 574 reviews

Reviews

10/10 Excellent

Cortni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Jordon to the rescue!

Jordon the front desk guy was AMAZING! He went above and beyond to secure me a room with a working air conditioner on a VERY hot, busy weekend! Unlike the Fairfield Inn I had stayed at the night before. There they told me the front desk clerk was comfortable with the temp of my room so the fact that I wasn't DID NOT MATTER! (I KID YOU NOT! I COULD NOT MAKE THIS UP!). Jordon cemented my loyalty to Staybridge! He is a GREAT representative for the brand! GIVE that guy a BONUS!!!!! He kept saying "we can do better." He so far exceeded my expectations (prompt, courteous, came to me so I didn't have to run around, kept checking on me til problem was resolved) that I can't stress enough, GIVE THAT GUY A BONUS!!!! AND, NEVER stay at Fairfield Inn!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Hollie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Friendly service

We enjoyed the stay. We loved the pool and it was nice having free washer and dryer available for washing our clothes. They were not very clean and smelled off but they were free so I just cleaned it before using it. The staff was friendly and accommodating to our needs. The breakfast had plenty of options that changed daily and the staff kept the available options filled. We would definitely stay again.
Stayed 4 nights in Jun 2025

6/10 Okay

Suhail

Travelled with family
Over price for such room & service
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy, Plano

Stayed 2 nights in Apr 2025

10/10 Excellent

UFUK, Irving

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best front desk ever! Great location and amenities with very reasonable price..
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We had fun
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor room design

Hot tub was down and pool was closed in the morning. We had a suite so our daughter could sleep and we could stay up. The room was horribly designed where you had to go through the bedroom to get to the bathroom, interrupting her sleeping each time. The dresser dresser also opened every time you walked past it. The night light by the bathroom sink, which was next to the bed, was horribly bright as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The only bad thing is the hot tub was not working.
Stayed 2 nights in Mar 2025

2/10 Terrible

Chiba

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poop in the pool

Staff and room was good; however, an incident happened in the pool where another guest pooped in the pool and didn't let anyone know. Unfortunately, my kid was in it for 15 minutes until we noticed it and reported it too the staff. They refused to partially comp us for this.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

It was comfortable, clean and lots of amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voice to text not working so can’t elaborate but the guy at the front desk handled my issue with excellently and I will be returning thanks to how considerate and helpful he was
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great!
Stayed 1 night in Feb 2025

10/10 Excellent

ron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all exceptional and extremely helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff round the clock.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staybridge was amazing! Our whole family had an amazing time. The room was spacious and comfortable. The pool was secluded from the rest of the hotel so we didn’t have to worry about our kids being too loud. The breakfast was delicious. This is a hidden gem and we will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable customer service from the front-end manager. It is hard to find great employees and Staybridge Suites Madison East should be very proud
Stayed 1 night in Jan 2025

10/10 Excellent

kate

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very attractive. Great breakfast. Good staff. Only issue was the bed was open underneath so cat went under and I couldn’t get him out. I moved the bed -
Stayed 1 night in Jan 2025

10/10 Excellent

Nikeva

Travelled with family, Travelled with partner
Very clean and the staff was great only problem I had was the hot tub wasn’t working and I really needed it at the time
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennipher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bret was extremely helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Great experience: great room and breakfast; very friendly personnel; and a very reasonable price.
Stayed 8 nights in Jan 2025

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