You really couldn’t ask for a better location in Madrid. The hotel is close to the underground, and everything is within about a 30-minute walk. The staff were very friendly, polite, and professional.
The free coffee bar and snack area were an unexpected bonus, and the morning doughnut and water package left at our door each day was a lovely touch. The hotel itself was very clean and felt new. I also really liked having a code to enter the room rather than carrying a key — a simple but clever idea.
The room was on the smaller side, but the large, very comfortable bed made up for that. It was cleaned daily, and the bed was always neatly made. I was pleasantly surprised to be able to link my phone to the TV using Chromecast.
There weren’t cupboards in the room, but the wall hooks were perfectly fine for a long weekend away with my wife. The bathroom was large, modern, and spotless. The only small issue I had was with the shower — the temperature was a little tricky to get right, and when it was warm the water pressure wasn’t great.
Overall, I would definitely recommend this hotel to friends and family. I’ve even downloaded the app and plan to try this chain again in other cities. As a bonus, there’s a bakery right next door that makes incredible cinnamon buns!