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Canopy by Hilton Madrid Castellana

4.0 star property

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Photo gallery for Canopy by Hilton Madrid Castellana

Relax by the rectangular pool surrounded by lounge chairs and sunbeds, with a modern building in the background.
Relax in this inviting space with a large table, comfortable chairs, and a view of the outside.
Relax in style on the outdoor deck with sofas and tables, surrounded by contemporary architecture and string lights.
Experience a calm and inviting space with a large bed, modern sink, and convenient bedside table.
Bicycles are parked outside Conny, a modern commercial building with a large glass window.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Bernabéu Stadium
    ‪5 min walk‬
  • Plaza de Castilla
    ‪2 min drive‬
  • Gran Via
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Guaranteed Connecting Room

Minibar, in-room safe, desk, iron/ironing board

Family Guaranteed Connecting Room

  • Sleeps 4
  • 3 Double Beds OR 2 King Beds

View all photos for One-Bedroom King Suite with City View

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom King Suite with City View

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room-Accessible

Minibar, in-room safe, desk, iron/ironing board

Queen Room-Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with Two Double Beds with City View

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds with City View

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Corner King Room

Minibar, in-room safe, desk, iron/ironing board

Premium Corner King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom King Suite

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King Room with City View

Minibar, in-room safe, desk, iron/ironing board

King Room with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Junior King Suite

Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Room with Two Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Guaranteed Connecting Room W/City View

Minibar, in-room safe, desk, iron/ironing board

Family Guaranteed Connecting Room W/City View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for King Room

Minibar, in-room safe, desk, iron/ironing board

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Corner King Room With City View

Minibar, in-room safe, desk, iron/ironing board

Premium Corner King Room With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, steps from Paseo de la Castellana
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Madrid Castellana's great location. During your stay, you're just a quick walk from Bernabéu Stadium. Free WiFi in public areas, 2 restaurants and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy Spanish cuisine while dining at Planta Z
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Paseo de la Castellana and 6 minutes on foot from Bernabéu Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Planta Z – This restaurant specialises in Spanish cuisine and serves brunch, lunch and dinner. Reservations are required.
Escándalo – This restaurant specialises in Spanish cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
Rooftop – This bar is located by the pool. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 284 out of 397 reviews
Rating 8 - Good. 77 out of 397 reviews
Rating 6 - Okay. 20 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 9 out of 397 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Romona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Hayden

Liked: Staff & service
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Gisela R

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodolfo, kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
great hotel,excellent service of all the personal , good location because subway is at one block, the neighborg is nice. the room wonderful with separte rooms for shower,toilet and sink
Stayed 7 nights in Feb 2025

10/10 Excellent

Aitana

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

10/10 Excellent

Keyu, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, very chic hotel, has everything we need
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel y muy buena localización todo estuvo super bien
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan, Miramar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Our room was ready when we arrived so we were able to check in early. The food was good, room was clean and exactly what we needed. Thanks!
Stayed 1 night in Feb 2025

6/10 Okay

MIKINAO

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Humberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff...professional service...
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
Alex at the front desk is a great assistant
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Very friendly staff and very clean and well decorated property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodolfo A, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city
Stayed 2 nights in Dec 2024