Pension with a 24-hour front desk, steps from Gran Via
This pension features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is available on request.
Éxito en Madrid offers 9 accommodations. This accommodation is furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
During your stay at Éxito en Madrid, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas and concierge services.
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Éxito en Madrid, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.
Smoking is allowed in designated areas at this Madrid pension.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Housekeeping on request
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (150 centimetre wide door)
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bathroom
Private bathroom
Toilet paper
Towels provided
More
Desk
Desk chair
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 20 November 2025 to 15 January 2026 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the pension will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Éxito en Madrid Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 48 out of 92 reviews
10 - Excellent
48
Rating 8 - Good. 24 out of 92 reviews
8 - Good
24
Rating 6 - Okay. 9 out of 92 reviews
6 - Okay
9
Rating 4 - Poor. 5 out of 92 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 92 reviews
2 - Terrible
6
8.6/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Radostina
17 Oct 2025
Radostina
Stayed 1 night in Oct 2025
2/10 Terrible
Maria J
Travelled with family
12 Oct 2025
Their Exito Madrid team. I am writing to share my disappointment regarding the hotel you are arrange it for us to request reimbursement. The wheel was located office floor, but the elevator was extremely small and old, making it impossible for me to reach the room. Because of this, I was unable to use the accommodation at all when my husband went to the reception to cancel the booking, the staff informed him that they could not help because they reservation had been made it through another company. This left us with no solution and caused unnecessary stress. Since the hotel was not usable for us, I kindly asked that you reimburse the amount I pay. I hope you can resolve this matter friendly, and ensure the future guests do not face similar the difficulties. Sincerely Maria Lopez.
The staff is friendly, located at excellent location for walking in the center of Madrid, they offer free coffee and tea from the machine in reception.
This is not a hotel , it’s a hostale
Very old , small , ugly , it’s terrible
Worst place I’ve ever stayed
Martha
Stayed 1 night in Sep 2025
8/10 Good
Bessie
15 Sept 2025
Liked: Cleanliness, staff & service
The vicinty were perfect for night life and it was in the center. Otherwise needs a little cleaning for better experience. Overall it was a nice stay for just a night.
From the start of entering the hotel the attendant was amazing. She asked how is my visit and from where I’m visiting from. She even gave me recommendations and offered directions on the store I was attempting to visit but didn’t have much luck with gps. Such a welcoming and amazing experience. Now for the room the view was amazing and the bed was comfortable. Now for my favorite part I couldn’t fathom such an amazing view. I recommend this to anyone looking for a place to visit. You will be in the heart of Madrid.
The employees at this property are all committed to consistently providing outstanding customer service to the guests. The owner’s commitment and support of the employees serve as a clear example of great teamwork. I will definitely recommend this hotel to my friends and return every time I visit Madrid.
Excellent location, friendly staff, coffee machine was amazing! The air conditioner leaked non-stop and we had to put a bowl and towls under it to catch the water. The shower overflowed evey time it was used and flooded the bathroom, but there was no floor drain, so we had to mop up with towels and placd a towel in the shower to stop the water from pouring out. It's an old building, so those types of inconveniences are to be expected, I share this not to voice disappointment, but to give solutions to avoid frustration.
Annie
Stayed 2 nights in Jun 2025
6/10 Okay
Alexander
11 Jul 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and nice staff but poor bathroom
Alexander
Stayed 3 nights in Jul 2025
8/10 Good
Jason
Travelled with family
1 Jul 2025
Liked: Cleanliness
Liked how close it was to heart of Centro Madrid.
Jason
Stayed 1 night in Jun 2025
8/10 Good
Frank
27 Jun 2025
Liked: Staff & service
Great location
Frank
Stayed 1 night in Jun 2025
10/10 Excellent
Glenn
Travelled with group
16 Jun 2025
Liked: Cleanliness, staff & service, amenities
This hotel was reasonably priced and the location couldn’t be better if you are interested in nightlife.