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Melia Avenida América

4.0 star property

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Photo gallery for Melia Avenida América

Terrace/patio
Terrace/patio
Reception
Exterior
The Level Premium Room (2+1) | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Juan Ignacio Luca de Tena, 36, Madrid, Madrid, 28027
  • Place, La Quinta de los Molinos Park
    ‪1 min walk‬
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, IFEMA
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Melia Twin Room

Premium bedding, down duvets, minibar, in-room safe

Melia Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

9.8 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for The Level Melia Room

Premium bedding, down duvets, minibar, in-room safe

The Level Melia Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level, Suite

Premium bedding, down duvets, minibar, in-room safe

The Level, Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite (The Level 2+1)

Premium bedding, down duvets, minibar, in-room safe

Suite (The Level 2+1)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level Premium Room

Premium bedding, down duvets, minibar, in-room safe

The Level Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level Premium Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

The Level Premium Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (2+1)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 Queen Bed (2+1)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Melia Queen Room

  • Sleeps 2

Premium Room

  • Sleeps 3

View all photos for Family Room

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Family Room

  • Sleeps 4

Premium Queen Room

  • Sleeps 3

The Level Premium Room

  • Sleeps 3

Suite

  • Sleeps 2

Suite (the Level 2+1)

  • Sleeps 2

View all photos for Melia Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Melia Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Melia Avenida América

Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Melia Avenida América offers 308 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Melia Avenida América's proximity to the airport. During your stay, you'll be connected to the convention centre and within walking distance of IFEMA. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the proximity to the airport
  • 8 minutes by car from Bernabéu Stadium and 9 minutes from El Retiro Park
  • Free airport shuttle service
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 35 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Avenida América. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Escorial Breakfast room – This buffet restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:30 PM at scheduled times and on request
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Escorial Breakfast room

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (53,820 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Eco-friendly cleaning products used
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Avenida América offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avenida América
Meliá Avenida América
Meliá Avenida América Hotel
Melia Avenida America Hotel Madrid
Meliá Avenida América Hotel Madrid
Meliá Avenida América Madrid
Melia Hotel Avenida America
Meliá Avenida América
Melia Avenida América Hotel
Melia Avenida América Madrid
Melia Avenida América Hotel Madrid

Melia Avenida América Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1003 reviews
Rating 8 - Good. 183 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and amazing quality for the money. The staff was very easy to work with at check-in, and they got it signed up for the airport shuttle very quickly and easily. There was a very nice restaurant with really good food, and the rooms were very comfortable. The shower was very nice and so were the beds, and everything looked very nice and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was amazing. Clean throughout, friendly staff, close to airport and IFEMA.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities
Fantastic please to stay!
Stayed 3 nights in Nov 2025

8/10 Good

Simon

Stayed 3 nights in Nov 2025

8/10 Good

Tiffany

Liked: Cleanliness
Stayed 5 nights in Nov 2025

10/10 Excellent

steve Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was delightful
Stayed 3 nights in Nov 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, amenities
This hotel turned out to be a real gem. Everything feels new, spotless, and thoughtfully maintained, which immediately sets a relaxing tone the moment you walk in. The quality of sleep was exceptional-quiet rooms, comfortable bedding, and zero hallway noise, which is rare even in higher-end places. The staff deserves a mention too: professional, attentive, and genuinely pleasant without being intrusive. You get the sense that they take pride in their work, and it shows in all the small details. Overall, it’s the kind of stay that makes you think, “Why can’t every hotel be like this?” Clean, modern, calm, and run by people who clearly know what they’re doing. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, clean and modern. Only suggestion is if you plan to go into city often best to stay closer. Taxi uber ride was at least 20 Euros each way.
Stayed 4 nights in Nov 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed in Melias before so we chose the hotel based on reliability. The room was clean, lovely luxurious bedding and we had an exceptional nights sleep! The breakfast buffet was incredible, so much choice, great quality ingredients - we may have had 2 or 3 plates each! The only downside was that we struggled getting in contact with the hotel. Prior to our stay, we were asked to check in but the internet links provided didnt work. We emailed 3x times to explain this but had no response, we were unable to book our airport shuttle and getting from the airport took us 1hr 30 minutes, the metro and a taxi. Being 20 weeks pregnant this was really hard work. It was a shame that we couldnt have arranged this as it was another reason we booked the hotel. Apart from the lack of communication we would stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Gus

Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Nice clean hotel with shuttle to the airport
Stayed 1 night in Nov 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and the fact they offer a free airport shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Kazuo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most enjoyable stay during the last business trip in Europe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

The room was spotless, the staff courteous, the amenities top tier.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly, Mooresville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff, accommodations and food exceeded my expectations.
Stayed 2 nights in Nov 2025

6/10 Okay

Gibran

Liked: Cleanliness, amenities
I know it's a courtesy to offer a free shuttle but it took a long time for the shuttle to pick up all the people waiting for it at the airport. The staff also does not tell you to sign up for a time slot in getting the shuttle back to the airport, which came as a surprise to me when I was ready to go to the airport on the last day but had to catch an Uber instead. I saw the shuttle for a different Melia location 2-3 times before the shuttle for Melia Avenida America showed up. The staff at the hotel were extremely nice and professional. The hotel seems modern and nice. However, the 2 rooms I was initially assigned to did not have normal windows. Rather, the windows were up high near the ceiling, not allowing guests to see out the window. It took 2 room changes before I was assigned to a room with a normal window that I could open the curtains and see out of. Once I was in the final room, I was happy. However, the bathroom floor squeaked in spots, and the toilet bowl was not fully fastened to the floor. Aside from that, the room was lovely. Breakfast is not available until 7:00 a.m. so if you have an early tour planned, you may have to skip breakfast, which I was told cost 16 euros. You can't even buy water before the breakfast room is open. This location is a 30-45 minute bus ride from city center. You can catch the bus across the street from the hotel. The Metro is not conveniently located near the hotel. I would stay near city center next time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly and helpful. The shuttle bus was brilliant
Stayed 3 nights in Oct 2025

10/10 Excellent

Iván

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, impresive restaurant staff
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice bar/restaurant. Convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristino Manuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Hotel airport shuttle was so helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast was delicious!
Stayed 1 night in Oct 2025

10/10 Excellent

Henrique

Stayed 1 night in Oct 2025