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Parador De Alcala

4.0 star property

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Photo gallery for Parador De Alcala

Property amenity
Couples treatment room(s), sauna, hot tub, steam room
Hallway
Outdoor pool
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • Place, University of Alcala
    ‪2 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪3 min walk‬
  • Place, Plaza Cervantes
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Accessible

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

View from property
Evenia Alcalá Boutique Hotel
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 175 reviews
The price is €86
includes taxes & fees
4 Mar - 5 Mar
Evenia Alcalá Boutique Hotel

About this property

Parador De Alcala

This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Parador De Alcala offers 128 accommodations with minibars and a safe. This accommodation offers separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Parador de Alcalá has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Parador De Alcala. During your stay, you're just a quick walk from University of Alcala. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, body wraps or body scrubs at Spa Parador de Alcalá
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from University of Alcala and Torre de Santa Maria
Parador De Alcala offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the boutique Parador De Alcala. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Santo Tomas – This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.
Hosteria del Estudiante – This restaurant specialises in Spanish cuisine and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Hosteria del Estudiante
  • Santo Tomas

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-M-9902
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 June and close on 16 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 378 reviews
Rating 8 - Good. 75 out of 378 reviews
Rating 6 - Okay. 11 out of 378 reviews
Rating 4 - Poor. 5 out of 378 reviews
Rating 2 - Terrible. 4 out of 378 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria, Manati

Liked: Cleanliness, amenities, property conditions & facilities
Si el cuarto y baño impecable
Stayed 2 nights in Nov 2025

8/10 Good

Toko

Stayed 3 nights in Sep 2025

10/10 Excellent

Amrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

DONNA

Liked: Cleanliness, amenities, property conditions & facilities
The room was superb! Location was great near the public transport train 12-15 min walk which we caught regularly to get downtown instead of the Uber! Restaurants are plentiful in the nearby shopping district a few blocks away. Staff was so friendly and accommodating. The only issue was getting a small washcloth 😂 They seem to be in short supply. Anyone considering should just bring their own as all other towels are supersized!
Stayed 5 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very walkable in old town.
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Travelled with partner
Disliked: Property conditions & facilities
The hotel is in a lovely area, and we were expecting great things for the outside. Check-in was fine but slow. The bathroom had a real mould issue and smelled incredibly strong of damp and musk. It was a wet room as disabled and obviously they are struggling to keep on top of it. It needs a refit fast. The pool was just for pigeons including a dead on floating around. It could be a great hotel but things seem to be slipping
Stayed 2 nights in Oct 2025

2/10 Terrible

Jodie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me for days I didn’t even stay there. Plus foreign transaction fees. Would not stay there again. Been having to fight with my bank over their ‘mistake’ or rather deliberate attempt to place fraudulent charges on my card months AFTER my stay of 3 days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service
Great staff. The area around the hotel is wonderful if you enjoy eating while surrounded by history.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafa

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kate-Marie

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding at the property and we wish we would’ve planned better and spent two nights at this beautiful resort. The wedding food was excellent, and the rooms were outstanding.
Stayed 1 night in Aug 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miriela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ubication and the best A/C
Stayed 1 night in Aug 2025

8/10 Good

THELMA

Travelled with family
Stayed 15 nights in Jul 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service
Loved the zen atmosphere, location, and all staff except for one grumpy waitress at breakfast on the second day. Water tasted bad, but no bottled water in the rooms. Air conditioning was not very strong during a heat wave so rooms were uncomfortable. No way to adjust it. The parador policy of forcing us to reserve a time for breakfast after a 10 hour flight is very stressful and inconvenient with jet lag. Particularly when the breakfast room is half empty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Juan Manuel

Stayed 1 night in Jul 2025

6/10 Okay

Juan

Travelled with partner
Liked: Amenities
For the price and considering it is a 4 stars hotel, they need to make some building updates. There wasn’t enough shampoo or towels in our room during the 4 nights we stayed. The pipes were smelly every time we went into our room. Also, the staff members were nice for the most part, but they don’t give you enough information about anything, really. It would be nice that they provide info about the hotel amenities, the spa and the surrounding area. Not a good welcoming experience. And when I asked a question about logistics to one of the staff members, one of them was very condescending. Overall okay.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jung Yoon

Stayed 2 nights in Jun 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent everything.
Nearby chapel
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old convent totally renewed. Great rooms
Stayed 1 night in May 2025

10/10 Excellent

eric

Stayed 1 night in May 2025

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