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Petit Palace Triball

3.0 star property

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Photo gallery for Petit Palace Triball

Daily buffet breakfast (EUR 18 per person)
Quadruple Room, Gran Via View | Minibar, in-room safe, desk, blackout curtains
Sports facility
Bicycling
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View | Minibar, in-room safe, desk, blackout curtains

Quadruple Room, Gran Via View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Minibar, in-room safe, desk, blackout curtains

Double Room, Terrace

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

9.2 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

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About this property

Petit Palace Triball

Along with a business centre, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Petit Palace Triball offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Petit Palace Triball. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Triball.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Petit Palace Triball offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay perfect with when traveling with a child walking distance from everything we had a corner room with a view of grand Via and it was awesome. Hotel staff was really nice rooms were clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fueron super amables y la ubicación es perfecta
Stayed 1 night in Sep 2025

6/10 Okay

Waleska

Liked: Staff & service
O
Stayed 1 night in Nov 2025

10/10 Excellent

osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Stayed 5 nights in Oct 2025

8/10 Good

Carolina

Business traveller
Liked: Staff & service, amenities
Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast and good staff. Thank you !
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 3 nights in Oct 2025

10/10 Excellent

Frances

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent fresh breakfast. Greeted by breakfast attendant. Very nice. Room was cold and comfortable. Enjoyed our stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

JHAN CARLO

Stayed 3 nights in Oct 2025

8/10 Good

Pellumb, Franklin Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The primary attribute to this place is the location. It is in the city center and close to public transportation. There are a lot of shops nearby. You can hop on the metro and easily get to the Santiago Bernabeu; if you need help the metro staff are friendly and helpful (except for that one unhelpful metro guy who was no help at all when I asked for directions and simply said “la diez” like what does that mean without contextual explanation?). The hotel room was clean and it did include an amenity kit: two free water bottles, shower gel and shampoo, hair dryer, toothpaste and toothbrush, some tissue. The room size however was small. There was a tv but you could tell it was old and it wasn’t working correctly; but remember, you are paying for the location and you aren’t there to watch tv, so not a big loss. Overall, for the convenience of the location and the cleanliness, it was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

yoslaidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping, excelente staff and location
Stayed 8 nights in Sep 2025

6/10 Okay

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was clean. I gave it 3 stars because the breakfast did not look good :(
Stayed 2 nights in Sep 2025

8/10 Good

Saviz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a great, lively area, and I recommend booking a room with a city view. The room itself was small and in need of renovation, and the hallway looked very old. The biggest disappointment was the breakfast—none of the coffee machines worked, and the options were very basic. That said, we still had a great time overall thanks to the excellent location.
Stayed 3 nights in Aug 2025

6/10 Okay

Kelsey

Disliked: Property conditions & facilities
Can hear everything, paper thin walls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

NINFA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so many choices for breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, standard room. Nice touch having free toiletries and 2 bottles of water on arrival. Beds were comfortable and quiet considering the location- this was brilliant. A few metres from Gran via and next to a massive primark. Some staff were friendly and approachable and some not so much but I do recommend staying here if you’re a family looking for a central location.
Stayed 3 nights in Aug 2025

6/10 Okay

Yvette, Gurabo

Travelled with family
Liked: Staff & service
The bathroom had a bad odor all days. Some mold on the tiles
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruxandra

Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were compact but clean and pleasant. Staff was present and helpful and the location was excellent. Near enough to everything but a quiet nights sleep which isn’t common in the area. AC worked great in the summer heat. We had a room with bunk beds and they were a perfect option for a family of four with two teens trying to save by not getting a second room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

KARLITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este hotel! La ubicación, todo está cerca, camine a todos los lugares turisticos. Los empleados muy amables en especial Laura y Ares. Gracias! Definitivamente volveré a este hotel y lo recomendaré an mis amistades!
Stayed 5 nights in Jul 2025

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