My experience during this stay was very disappointing. The room was not properly cleaned, and despite booking for four people, we were only provided with two towels. I called to request additional coffee pods for the in-room machine and was told they would be brought up, but they never arrived.
On top of that, the rooftop—which was one of the main reasons I chose this hotel—was completely inaccessible for both days of my stay due to a “private event” that lasted all day and night. This was never communicated beforehand, and it significantly impacted the overall experience.
For the price and expectations, the service and accommodations fell far below what they should be. I wouldn’t stay here again.