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UMusic Hotel Madrid

5.0 star property
VIP Access

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Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Daily continental breakfast for a fee
Terrace/patio
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimate Room

Premium bedding, down duvets, minibar, in-room safe

Ultimate Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down duvets, minibar, in-room safe

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down duvets, minibar, in-room safe

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down duvets, minibar, in-room safe

Deluxe Guestroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom | Premium bedding, down duvets, minibar, in-room safe

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

UMusic Hotel Madrid

Luxury hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at UMusic Piano Bar, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
UMusic Piano Bar – This fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 604 out of 800 reviews
Rating 8 - Good. 137 out of 800 reviews
Rating 6 - Okay. 41 out of 800 reviews
Rating 4 - Poor. 8 out of 800 reviews
Rating 2 - Terrible. 10 out of 800 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice clean hotel....mostly great staff..... one girl who worked in the rooftop bar ruined my trip, but everyone else was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, Falmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.superb location. The staff was very helpful and we enjoyed the concert in the Music Room. Would highly recommend.
Stayed 3 nights in Sep 2025

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is hard to get to using UBER
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa Juliette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely staff. A wonderful hotel in Madrid. I will be coming back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an iconic old building that has been made into a fun hotel with a music vibe. The staff was always available and helpful, the rooms are clean, and the location is close - within walking distance to the Royal Palace, shopping and endless restaurants.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was great. Nice rooftop deck and staff friendly. Our room was not what hoping for. Premium garden view gave us a view of a brick wall and the room size was incredibly small. The bathroom was only 3 feet from the bed. I am unsure how you could possibly give this a 5 star rating. Having stayed at other hotels on this vacation this did not compare
Stayed 2 nights in Oct 2025

10/10 Excellent

Maurizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice for business or Couples

Great location, near Puerta del Sol and Plaza Mayor. Very close to major shopping. Very courteous and helpful staff. Very clean rooms and great bedding. Having a swimming pool was a big plus.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Well laid out with most of the rooms tucked away in a quiet wing. Very attentive staff, knowledgeable about the area and engaging. The rooftop bar is exceptional with good service and great views. A quiet little enclave within the huddle and bustle of Madrid. Good vibes!
Main hotel entrance
View from the hotel rooftop bar
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Beautiful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Falmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near everything. Staff was very helpful and attentive if we needed anything. Would highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel choice

Our trip to Madrid in mid September was extra amazing because we chose the right hotel with Umusic. The location was perfect. We were able to easily walk to most landmarks. Staff was friendly and room was immaculate. Plenty of shopping and restaurants right out the door of the hotel. Love the boutique feel of this hotel. The rooftop and pool were a plus. Just wish we had more time to enjoy those features. We’d definitely book here again next trip.
Stayed 3 nights in Sep 2025

8/10 Good

Ronni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel location, the staff/service, the penthouse/terrace views, pool and sauna and restaurant/drinks. One of our favorite stays on our 4 week journey and we especially loved the morning walks & sunrise views from Montjuïc. Maybe not quite the visual polish of a traditional 5 star, the outdoor spaces were a little more weathered than the photos, but in a warm & cozy way - would stay again & wouldn’t change a thing!
Penthouse terrace
Terrace bath
Views from Montjuïc
Views from Montjuïc
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Room was a great size. Loved the tub and bathroom was very beautiful. Had alot of amenties to enjoy. I will definitely stay here again when i visit Madrid
Stayed 5 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & gracious staff

Lovely hotel in great location. Desk staff very good about accommodating requests and making suggestions to enhance my stay. Housekeeping not quitevas diligent; I requested a face towel which was never delivered, one day room not cleaned until late afternoon, leaving behind pillowcase on floor.
Stayed 6 nights in Sep 2025

8/10 Good

Juha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly atmosphere.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and helpful friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

dimitris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Stayed 4 nights in Sep 2025

10/10 Excellent

Nacer, ROCKVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, amazing hotel, amazing vibe!!!!

The best location and the best hotel in such a special city. The whole hotel is a work of art from the staff to the structure to the rooms. Very new and very clean rooms and common areas. The rooftop bar has some of the best views in the whole city. The restaurant as well is worth it. The artistic and music finishes truly make this hotel the best there is. I cannot say enough good things about this place. We will 100% be returning!
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Patrick-Emmanuel

Liked: Cleanliness, room comfort
L’hôtel bénéficie d’une localisation parfaite et les chambres sont très propres et confortables. Mention spéciale aux boss boy, au personnel de sécurité, ainsi que la préposée au bar de la piscine particulièrement sympathiques et chaleureux. En revanche, plusieurs aspects sont décevants pour un établissement de ce niveau et au tarif demandé. Le service à la réception a été froid et peu attentionné. L’espace piscine, déjà moins séduisant que sur les photos, souffre en plus d’une absence totale d’ambiance (aucune musique, étonnant pour un hôtel « Umusic » adossé à un théâtre) et du fait qu’il soit permis de fumer partout, ce qui rend l’expérience désagréable pour les non-fumeurs. L’insonorisation des chambres est également insuffisante : on entend les voisins (voix, ronflements), bien plus que les bruits de la rue. Des bouchons d’oreilles ont été nécessaires. Enfin, le rapport qualité-prix est décevant : le prix payé dépasse largement la valeur réelle de l’expérience. En résumé, un hôtel qui pourrait avoir beaucoup de potentiel, mais qui déçoit par son manque d’attention aux détails d’un 5 étoiles, son service impersonnel et une ambiance très éloignée de ce que son nom laisse espérer.
Stayed 4 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Music and Art Take this Property Beyonf Ordinary

UMusic Madrid, with its perfect location for exploring the city, provides a boutique experience in the heart of Spain. Be sure to enjoy your welcome drink while you take in the view from the terrace bar.
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice in the heart of Madrid
Stayed 2 nights in Sep 2025