See all properties

UMusic Hotel Madrid

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Terrace/patio
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Courtyard View

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Basic Single Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimate Room

Premium bedding, down duvets, minibar, in-room safe

Ultimate Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down duvets, minibar, in-room safe

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down duvets, minibar, in-room safe

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down duvets, minibar, in-room safe

Deluxe Guestroom

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom | Premium bedding, down duvets, minibar, in-room safe

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Couples treatment room(s), sauna, body treatments, aromatherapy
Pestana Collection Plaza Mayor
Madrid Centro
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,005 reviews
The price is €399
includes taxes & fees
23 Apr - 24 Apr
Pestana Collection Plaza Mayor

About this property

UMusic Hotel Madrid

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at UMusic Piano Bar, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
UMusic Piano Bar – This fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 870 reviews
Rating 8 - Good. 140 out of 870 reviews
Rating 6 - Okay. 44 out of 870 reviews
Rating 4 - Poor. 8 out of 870 reviews
Rating 2 - Terrible. 12 out of 870 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Karrie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room smelled of mold, noise 24/7 outside and inside hotel. Staff were unfriendly. I would not recommend this hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Beth

Maid walked in while I was bathing. Staff is friendly, cute concept hotel, great location
Stayed 1 night in Jan 2026

10/10 Excellent

barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was outstanding. Delicious! Including my eggs Benedict. I would stay at the hotel again just to eat the breakfast again!
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, efficient and kind staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Angel, Punta Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph J

Stayed 1 night in Dec 2025

10/10 Excellent

Gert-Jan de, Willemstad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2025

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so kind and made me feel so at home as soon as I arrived. Super clean room! Loved being able to play my music in the shower/throughout the room. Cute rooftop bar, great views of Madrid. All and all, great stay. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Vera, Santa Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved this hotel! Such a vibe
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Stayed 4 nights in Nov 2025

10/10 Excellent

Nir

Stayed 3 nights in Oct 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel in the center of Madrid with a cabaret show, bar, restaurant, gym, and rooftop terrace
Bed
Full tub
Shower and toilet room
View to lobby from mezzanine
Stayed 1 night in Dec 2025

10/10 Excellent

Myrna

Stayed 1 night in Dec 2025

10/10 Excellent

Joel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Autumn

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Clean excellent. Nice location.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great hotel with fantastic staff. The staff took care of every need without issue. Great breakfast buffet with additional fresh menu items. Great location in city center, walking distance to all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodney M, Blythewood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, the staff was very attentive and accommodating, and the rooms were comfortable. The breakfast spread featured quality ingredients and was varied. We would definitely stay there again when in Madrid.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2025

6/10 Okay

Rebecca

Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

6/10 Okay

Vicente

Stayed 3 nights in Nov 2025