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UMusic Hotel Madrid

5.0 star property
VIP Access

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Photo gallery for UMusic Hotel Madrid

Terrace/patio
Daily continental breakfast for a fee
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Deluxe Guestroom | 1 bedroom, premium bedding, down duvets, minibar
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Guestroom

Premium Guestroom | 1 bedroom, premium bedding, down duvets, minibar

Premium Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Guestroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Artist's Suite

Artist's Suite | 1 bedroom, premium bedding, down duvets, minibar

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, down duvets, minibar

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Ultimate Room

1 bedroom, premium bedding, down duvets, minibar

Ultimate Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | 1 bedroom, premium bedding, down duvets, minibar

Premium Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | 1 bedroom, premium bedding, down duvets, minibar

Ultimate Terrace Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

UMusic Hotel Madrid

Luxury hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at El Albéniz, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
El Albéniz – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 493 out of 654 reviews
Rating 8 - Good. 116 out of 654 reviews
Rating 6 - Okay. 31 out of 654 reviews
Rating 4 - Poor. 6 out of 654 reviews
Rating 2 - Terrible. 8 out of 654 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gustavo Francisco, Buenos Aires

Stayed 2 nights in May 2025

10/10 Excellent

Jesus Edgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property amazing service
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff! Clean and great location
Stayed 3 nights in May 2025

10/10 Excellent

Jonathon

Stayed 3 nights in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
UMusic is a great place to stay. What stood out the most to me was the staff at this hotel. You could tell that customer service is extremely important to them. Everywhere we turned they were there offering to help and exceeding expectations. I was truly impressed by this. Thank you for making our stay memorable!
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at U Music. Staff were fantastic, the breakfast was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge Rafael

Travelled with group
Liked: Amenities
Highly recommend it. Location Location Location
Stayed 2 nights in May 2025

8/10 Good

Rafael Angel, Gurabo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Central Madrid. Hotel is clean, sound proof so you don’t hear the noice from the streets when busy. Staff was friendly, willing to help and explained the services the hotel could assist with (from taxi to help with local reservations and shows). Great breakfast - albeit some may consider it a bit overpriced given the options surrounding the hotel - that said they did have live music during breakfast (piano and singer) just loud enough to be soft and give it a special ambiance. Only 2 small issues during our short stay: 1) hotel guest do not have special access to the rooftop- so if you plan to go make reservations - incase the day you goo is a busy day for them. 2) a cleaning staff member entered our room unannounced when we where inside. the sign outside the door was places so that we wouldn’t be bothered. It may have been a sincere mistake but one that should not happen - it can create a violation of trust and personal space. Other than those 2 things - the hotel is very good and relatively new. The theater is also pretty good. We saw Carmen and it was an excellent production. They have different shows during the year.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 2 nights in May 2025

8/10 Good

Roberta, Davis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent as was dining room ambiance with live music in the morning. Front desk staff was not very knowledgeable in some cases. Location was great although not easily accessible for Uber.
Stayed 5 nights in Apr 2025

6/10 Okay

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC NOT GOOD VERY HOT ROOMS

Service and workers were very helpful service and conditions good , BUT AIR CONDITION VERY POOR, HOT INSIDE THE ROOMS THEY CONTROL THE A/C NOT THE CLIENT.
Stayed 3 nights in May 2025

10/10 Excellent

Lemuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Yaned

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, location is great, hotel is very clean, the only issue we had was we requested a king size bed, and ended up with a queen, and the room was very small. Overall we enjoyed our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a lovely clean hotel. Really enjoyed the stay and would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we booked was under renovations, so we were put in another room. Because it was a downgrade, the manager refunded our money for the 2 nights we were there, which was much appreciated!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 5 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the pictures

Great hotel for the price near Puerta Del Sol. I was expecting something less based in the pictures but it was very nice and tastefully decorated.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio, Caracas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Propiedad recien remodelada en el Centro de Madrid. Terraza con Vistas Habitaciones comfortables y buenos servicios.
Stayed 3 nights in Apr 2025

6/10 Okay

Mohammad, Huntington Beach

Travelled with group
Liked: Staff & service, property conditions & facilities
Average hotel with small rooms and very small beds
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrianna Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, staff, facilities Very loud on the street below
Stayed 3 nights in Apr 2025