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Four Points by Sheraton Manado

4.0 star property

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View from property
1 bedroom, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace
Grand Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

View in a map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Place, Manado Town Square
    ‪7 min walk‬
  • Place, Mega Mall
    ‪13 min walk‬
  • Place, Public Museum of North Sulawesi
    ‪3 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, City View

  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | View from room

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View | View from room

Room, 1 King Bed, Non Smoking, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Sea View

Room, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Sea View

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking, Sea View

Room, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Room, Non Smoking, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Deluxe Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking, Sea View

Premier Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking, Sea View

  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, Sea View

Grand Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking, Sea View

  • 198 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Manado

Beach fun in outdoor pool, near Manado Town Square
At Four Points by Sheraton Manado, hit the nearby beach, dine on-site at The Eatery Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
With your stay at Four Points by Sheraton Manado, you're connected to a shopping centre and just a quick walk from Manado Town Square. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at The Eatery Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Within a 15-minute walk of Manado Town Square and Mega Mall
  • Airport shuttle service available for a fee
Four Points by Sheraton Manado offers its guests a kids' pool, an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 23982 square feet (2228 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Four Points by Sheraton Manado. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Manado hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
The Eatery Restaurant – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tao Yuan – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open selected days.
Wrapped – This coffee shop specialises in Indonesian cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Scorta Pool Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Manado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 99704 for adults and from IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Manado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
This property advises that proper swim attire is required to access the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Reviews

Four Points by Sheraton Manado Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 170 reviews
Rating 8 - Good. 61 out of 170 reviews
Rating 6 - Okay. 15 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025

8/10 Good

Russell, The Gap

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is ideally located right next to, or perhaps even a part of, a large shopping mall where we were able to get to a variety of venues. It included many eating areas as well as higher class department stores and a large supermarket where we were able to purchase many snacks and even inexpensive clothing. The staff at Four Points are mostly very friendly and courteous. There were a few exceptions to that however, but nothing to complain about. Room stewards were great and did their room service very well and with courtesy. The staff at the front entrance were exceptionally friendly and always greeted with a smile and help if we had shopping parcels. A couple negatives are that the air conditioning in the room was extremely cold and would not adjust. After requests to the check in desk an engineer promptly came and adjusted the system. Nevertheless the temperature setting seemed to be erratic and needed daily fiddling. Also inside the main entrance is a small seating area but the seats need a good clean. While they do not look dirty, the cloth coverings on the seats smell strongly of sweat. Would I stay at Four Points again? Most definitely! While there were some things that could be improved there were many positives and the stay was very enjoyable.
Stayed 6 nights in Jun 2025

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent with so many variety. Service is excellent. They are fast when you request service. The bathroom’s towel hangers fell off and not replaced. The drawers could be taken care off better. They are hard to open and close. Walking distance to the mall. Overall it was a good stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Frank, MONROVIA

Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel- great breakfast

It was fine - the breakfast was excellent, and generally the staff were very friendly. The hotel is starting to look a bit tired, and a few things did not work as well as they probably should, but this is only a minor gripe. The bar was a little disappointing- they advertised local craft beers, but this turned out to be Heineken (brewed locally) and their ability to make cocktails was restricted by a lack of some key ingredients, but again this was not a big issue (we would only have spent more money with them had they been better stocked…. so probably for the best).
Stayed 1 night in Apr 2025

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Jari

Stayed 1 night in Oct 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr c j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Mando Tua volcano from bar
Stayed 1 night in Sep 2024

6/10 Okay

Bambang

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location next to the mall is great, easy to find foods. the check in process could be more efficient. room is rather small. the maintenance of the property/facility is poor. breakfast with a lot of food variety but the quality and the presentation could be improved. i sat for breakfast this morning, most napkins were not straight, made people suspect if they were clean? no cups on my table. room service quite pricy, yet was not matched by the quality. Staff are hospitable both at ground floor, and lobby area/dining area. I commend the staff especially on ground floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little property. Best in Manado. Can get a little loud on weekends. But, hey, you're in Asia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yosia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024

6/10 Okay

Arswendo

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024

8/10 Good

Koenraad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een goed hotel met zeer vriendelijk en behulpzaam personeel. Het is vrij eenvoudig om van hieruit verschillende trips te organiseren voor noord Sulawesie. Ook duiken rond Bunaken is geen probleem. Voor mij een echte aanrader!
Stayed 7 nights in Jul 2024

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Glarine

Stayed 1 night in May 2024