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The Charter House

3.5 star property

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Photo gallery for The Charter House

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine
Superior Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

8.6 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

8.0 out of 10
Very good
(21 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 313 out of 800 reviews
Rating 8 - Good. 305 out of 800 reviews
Rating 6 - Okay. 126 out of 800 reviews
Rating 4 - Poor. 41 out of 800 reviews
Rating 2 - Terrible. 15 out of 800 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice. Staff are friendly and courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel of all time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greatest Hotel Of All Time.
Stayed 4 nights in Oct 2025

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Anne Bernadette

Stayed 1 night in Jul 2025

10/10 Excellent

Anne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Stayed 3 nights in Sep 2025

8/10 Good

Maria Evelyn, Milford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located across shopping mall (though upscale) place was clean and customer service was excellent..nice, friendly and helpful staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Willie

Stayed 5 nights in Sep 2025

8/10 Good

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 6 nights in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service
I liked the proximity to the Green Belt.
Stayed 2 nights in Sep 2025

10/10 Excellent

lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shops and food. One ayala is big help to visit my bro in laguna
Stayed 7 nights in Sep 2025

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
That would be the last time I'll be staying in this hotel. I had bedbug bites on both legs!!??
Stayed 6 nights in Aug 2025

8/10 Good

Yoshimitsu

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Rogeric

Stayed 1 night in Jul 2025

8/10 Good

catherine

Liked: Staff & service
Great location
Stayed 1 night in Aug 2025

8/10 Good

DONALD

Stayed 3 nights in May 2025

8/10 Good

Marie Dorothie

Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ma.Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room delivery service of food and other needs. The food was great
Stayed 7 nights in Aug 2025

4/10 Poor

Jean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stay ok; run down hallway; leaking in BR; lobby looks great but floors hallway are run down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Aug 2025

10/10 Excellent

Brigitte

Stayed 1 night in Jul 2025

10/10 Excellent

Jerome

Stayed 2 nights in Jul 2025