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Crowne Plaza Hotel Marlow by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Breakfast, lunch and dinner served
Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Exterior
Meeting facility

Popular amenities

  • Hot tub

Explore the area

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Bisham Abbey
    ‪3 min drive‬
  • Hedsor House
    ‪11 min drive‬
  • Cliveden House
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Marlow by IHG. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs or aromatherapy at Quad Club Wellness & Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Thames River and 13 minutes from Cliveden House
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free. A complete renovation of Crowne Plaza Hotel Marlow by IHG was completed in June 2020.

This 4-star Marlow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Glaze restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (12,938 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 for adults and from GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 313 out of 609 reviews
Rating 8 - Good. 163 out of 609 reviews
Rating 6 - Okay. 56 out of 609 reviews
Rating 4 - Poor. 32 out of 609 reviews
Rating 2 - Terrible. 45 out of 609 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rachael

Stayed 1 night in Apr 2025

6/10 Okay

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We go every year at Christmas as a treat. The hotel rooms are lovely. Spacious, well designed with great lighting, bit TV, great bathroom, warm in the winter, improving breakfast and a sauna, steam room and pool. What more could you want. Unfortunately our last visit had too many things go wrong during a short stay so I cannot give it a higher rating this time round. This review would be too long if I got into it all. We will return next year and hopefully not experience these awful frustrations that marred our normally highly pleasurable time at this hotel. If standards are declining, we sadly will break tradition and book elsewhere.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with group
Liked: Staff & service, room comfort
On the whole was the hotel was fine and met my expectations of the Crown Plaza brand, however the shower in the room didn't run warm and the swimming pool was showing signs of a need of redecoration was surprising for an international hotel chain.
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in member of staff (tall, glasses, dark hair)
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family atop

This was a short family stay, friendly staff that made your feel welcome and important, good facilities and great breakfast we nice surroundings
Stayed 1 night in Apr 2025

10/10 Excellent

Peggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Lovely hotel, staff are very friendly and helpful couldn’t have ask for better. Would definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Adi

Stayed 1 night in Mar 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Liked: Cleanliness
M/a
Stayed 2 nights in Mar 2025

2/10 Terrible

Alan

Business traveller
Tried to cancel 3 rooms via the hotel and hotels.com due to the storm and could t cancel. Really poor service; my work colleagues and I won’t be using hotels.com again
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

2/10 Terrible

Donna

Stayed 1 night in Nov 2024

10/10 Excellent

OLAPOSI

Stayed 1 night in Mar 2025

8/10 Good

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

OLAPOSI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in beautiful surroundings. Excellent functional room
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew, Leatherhead

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Ms Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good weekend break f

Fourth time visiting and love it. The hotel is well situated - 25 min walk to the town centre. The hotel service and facilities are great too. We visit as a family of four and the staff are welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karishma, Middx

Stayed 1 night in Feb 2025