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Crowne Plaza Hotel Marlow by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Breakfast, lunch and dinner served
Meeting facility
Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Gym

Explore the area

View in a map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Bisham Abbey
    ‪3 min drive‬
  • Hedsor House
    ‪11 min drive‬
  • Cliveden House
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Marlow by IHG. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body scrubs or aromatherapy at Quad Club Wellness & Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Thames River and 13 minutes from Cliveden House
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free. A complete renovation of Crowne Plaza Hotel Marlow by IHG was completed in June 2020.

This 4-star Marlow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Glaze restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (12,938 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 for adults and from GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 633 reviews
Rating 8 - Good. 171 out of 633 reviews
Rating 6 - Okay. 58 out of 633 reviews
Rating 4 - Poor. 32 out of 633 reviews
Rating 2 - Terrible. 45 out of 633 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Ruth

Travelled with family and small children
Liked: Amenities
Great as always
Stayed 1 night in Jun 2025

8/10 Good

Joris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kayleigh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have a lovely stay room was so nice and clean and staff were all lovely just as we checked out we wanted to go for a swim and was told we could which was a let down tbh. Was told we had to go before check out time and wasn’t even busy which was a shame kids ruined our day
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent stay great staff great accommodations.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bed was the most comfortable bed I have ever slept in. Where can I find the retailers ofthe mattress please?
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Stayed 1 night in May 2025

2/10 Terrible

Colin

Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely clean and tidy hotel, staff were excellent and spa facilities extremely good. The one down side was the fact that we asked the staff at the front desk to order a taxi for us from the hotel to Flackwell Heath golf club. The taxi charged us a “fixed fee” of £25 for a five mile taxi ride. I suggest that The Crowne Plaza refrain from using Charlie’s executive cars from now on! This was a £10 journey at most.
Stayed 1 night in May 2025

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Slow check-in, otherwise what you expect for the price.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and great Facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent service by the staff even though at breakfast they looked to be under staffed. Rooms were very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worked well for three couples to have a lovely stay in Marlow
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Aran

Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ishtaq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and check in. Clean room, everything worked. Bar area was a little slow to be cleared away with a lot of tables with glasses, plates on them. Breakfast was usual buffet. Coffee machines were out of order and the the coffee in flasks wasn’t great. Pool area and changing rooms all clean and well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

David

Great venue great breakfast great service But £2.50 for 1 packet of Golden Wonder crisps purchased in the bar….are you kidding?!
Stayed 1 night in May 2025

10/10 Excellent

Pritam

Stayed 1 night in Apr 2025

2/10 Terrible

Rachael

Stayed 1 night in Apr 2025

6/10 Okay

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We go every year at Christmas as a treat. The hotel rooms are lovely. Spacious, well designed with great lighting, bit TV, great bathroom, warm in the winter, improving breakfast and a sauna, steam room and pool. What more could you want. Unfortunately our last visit had too many things go wrong during a short stay so I cannot give it a higher rating this time round. This review would be too long if I got into it all. We will return next year and hopefully not experience these awful frustrations that marred our normally highly pleasurable time at this hotel. If standards are declining, we sadly will break tradition and book elsewhere.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with group
Liked: Staff & service, room comfort
On the whole was the hotel was fine and met my expectations of the Crown Plaza brand, however the shower in the room didn't run warm and the swimming pool was showing signs of a need of redecoration was surprising for an international hotel chain.
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025