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The Victoria Hotel Melbourne

3.5 star property

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Photo gallery for The Victoria Hotel Melbourne

Front of property
Property preview
Restaurant
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
215 Little Collins Street, Melbourne, VIC, 3000
  • Place, Regent Theatre
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Heritage Queen Room

In-room business centre

Heritage Queen Room

8.6 out of 10
Excellent
(296 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Room

In-room business centre

Heritage Twin Room

8.6 out of 10
Excellent
(162 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

In-room business centre

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Triple Room

In-room business centre

Heritage Triple Room

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Heritage King Room

Heritage King Room | In-room safe, desk, iron/ironing board, cots/infant beds

Heritage King Room

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room business centre

Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Victoria Hotel Melbourne

Victorian hotel with 24-hour front desk and indoor pool
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a conference centre, self parking and conference space are on-site.
The Victoria Hotel Melbourne offers 370 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Victoria Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Just a 3-minute walk from Collins Street and 6 minutes on foot from Melbourne Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2293 square feet (213 square metres) and includes a conference centre. An indoor pool, a library, and concierge services are also featured at the business-friendly The Victoria Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Victoria Hotel Melbourne has a restaurant on site.
Vic's Bar – On-site bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 35 per night)
  • Parking on site (AUD 50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vic's Bar

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (2,293 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Self-parking fee: AUD 50 per night
  • Nearby parking fee: AUD 35 per night (1312 ft away)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Melbourne Victoria
ibis Styles Melbourne Victoria
ibis Styles Melbourne Victoria Hotel
Melbourne Victoria Hotel
Victoria Hotel Melbourne
Hotel The Victoria Hotel Melbourne Melbourne
Melbourne The Victoria Hotel Melbourne Hotel
Hotel The Victoria Hotel Melbourne
The Victoria Hotel Melbourne Melbourne
ibis Styles Melbourne The Victoria Hotel
The Victoria Melbourne
The Victoria Hotel Melbourne Hotel
The Victoria Hotel Melbourne Melbourne
The Victoria Hotel Melbourne Hotel Melbourne

The Victoria Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1139 out of 2200 reviews
Rating 8 - Good. 780 out of 2200 reviews
Rating 6 - Okay. 199 out of 2200 reviews
Rating 4 - Poor. 59 out of 2200 reviews
Rating 2 - Terrible. 23 out of 2200 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the heart of the city so close to everything. Staff were excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient position, friendly and helpful staff, clean, tidy and comfortable rooms, large, comfortable beds, reasonable prices.
Stayed 4 nights in Oct 2025

4/10 Poor

Mel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Air conditioning noisy and didn’t cool. Great location
Stayed 2 nights in Oct 2025

8/10 Good

stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Penelope Anne

Liked: Staff & service, amenities
Great location, handy to transport and cultural facilities. My room was very quiet which I prefer, tucked away from street noise.
Stayed 7 nights in Oct 2025

8/10 Good

Zelda

Liked: Property conditions & facilities
The room on the whole was all that we neede and was clean when we arrived. The hotel was good apart from the fact that our room was not serviced totally for the last two days of our stay. The toilet was not cleaned and the floor wasn't vacuumed , I had to complain on our last day to get the beds made and new towels for the room. ( Room 524) 4th /8th Oct 2025
Stayed 4 nights in Oct 2025

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, staff & service
It was just ok. Not great. 3/5
Stayed 3 nights in Oct 2025

8/10 Good

Indra

Liked: Cleanliness, staff & service, property conditions & facilities
It was just fine for me and conveniently located. Not flash, but I'd go again
Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how central this hotel is
Stayed 3 nights in Oct 2025

8/10 Good

Diane

Liked: Staff & service, property conditions & facilities
Staff were incredible
Stayed 3 nights in Oct 2025

4/10 Poor

Tamara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisy room, showers no water pressure and was surprised at 9am by a person coming into our room (unannounced) claiming they thought we'd checked out. Staff on departure didn't even bother asking how our stay was - didn't seem concerned by our feedback. Only redeeming feature is location. Wouldn't go back.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
I loved where it was located - never really saw staff - would be helpful to have a guide book in the room for out of towners with staff recommendation on where to eat. It was disappointing it didn't have larger windows to get a bigger view. Might want to check your exhaust fans in the bathroom as my room had a lot of dust on it
Stayed 4 nights in Sep 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down, no direct lifts to 8th floor. Had bin gnats floating around the bathroom. For the same money there are much nicer hotels around. Not staying again.
Stayed 1 night in Sep 2025

6/10 Okay

andres

Travelled with family
Room was big, but bathroom a little small in comparison, and air conditioning was always running hot
Stayed 2 nights in Oct 2025

8/10 Good

Benjamin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa, Epping

Stayed 1 night in Oct 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in central Melbourne at a great price, with a good pool, gym and sauna.
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the business district and convenient for all of the sights and the trams which run at the end of the road. Would recommend.
Victoria Hotel.
Old street tram
City with blend of old and new.
AC/DC lane.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tennille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Fantastic room.
Stayed 3 nights in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs. I couldn’t even check in as they had lost my booking. Luckily hotels.com were able to have me moved to a much better hotel. Avoid this hotel. The reception staff had no cares to give. Very poor customer service when the room had been booked and pre paid. They need to have a good look at their staff and make some changes at the front of house.
Stayed 2 nights in Sep 2025

10/10 Excellent

Igor

Stayed 2 nights in Sep 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy & convenient stay. Fantastic, helfpful & friendly staff make it a fantastic stay too :)
Stayed 2 nights in Sep 2025