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Aparthotel

WRAP on Southbank

Property class: 4.5

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In-room safe, desk, blackout curtains, soundproofing
Lobby
Daily cooked-to-order breakfast for a fee
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
133 -139 City Road, Southbank, VIC, 3006
  • Place, Melbourne Skydeck
    ‪3 min walk‬
  • Place, Southbank Promenade
    ‪3 min walk‬
  • Place, Crown Casino
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Studio

In-room safe, desk, blackout curtains, soundproofing

Studio

  • Sleeps 2

View all photos for 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Deluxe

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Deluxe

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Deluxe

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom Deluxe

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio

In-room safe, desk, blackout curtains, soundproofing

Studio

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

Studio (No Housekeeping)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Heritage

In-room safe, desk, blackout curtains, soundproofing

Studio Heritage

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom City View

Full-sized fridge, microwave, stovetop, dishwasher

1 Bedroom City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom City View

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Heritage (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

Studio Heritage (No Housekeeping)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom City View (No Housekeeping)

Full-sized fridge, microwave, stovetop, dishwasher

1 Bedroom City View (No Housekeeping)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment (No housekeeping)

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom Apartment (No housekeeping)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom (No Housekeeping)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Deluxe (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Deluxe (No Housekeeping)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom Deluxe (No Housekeeping)

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 2 Bedroom City View (No Housekeeping)

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom City View (No Housekeeping)

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 2 Bedroom Apartment

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom Apartment

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Apartment

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom Deluxe Apartment

  • Sleeps 4

View all photos for 2 Bedroom City View Apartment

In-room safe, desk, blackout curtains, soundproofing

2 Bedroom City View Apartment

  • Sleeps 4

View all photos for Studio

Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Studio

  • Sleeps 2

1 Bedroom Room

  • Sleeps 2

View all photos for Studio Heritage

In-room safe, desk, blackout curtains, soundproofing

Studio Heritage

  • Sleeps 2

View all photos for 1 Bedroom City View Apartment

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom City View Apartment

  • Sleeps 2

View all photos for 1 Bedroom Deluxe Apartment

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Deluxe Apartment

  • Sleeps 2

Studio-No Housekeeping

  • Sleeps 2

Heritage Studio – No Housekeeping

  • Sleeps 2

1 Bedroom (No Housekeeping)

  • Sleeps 2

1 Bedroom Deluxe (No Housekeeping)

  • Sleeps 2

Two-Bedroom Room

  • Sleeps 4

1 Bedroom City View (No Housekeeping)

  • Sleeps 2

View all photos for Studio Heritage

In-room safe, desk, blackout curtains, soundproofing

Studio Heritage

  • Sleeps 2

View all photos for One-Bedroom Room

In-room safe, desk, blackout curtains, soundproofing

One-Bedroom Room

  • Sleeps 2

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About this property

WRAP on Southbank

An indoor pool, a restaurant and a fitness centre are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
WRAP on Southbank offers 146 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at WRAP on Southbank. During your stay, you're just a quick walk from Crown Casino. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2014, this luxury aparthotel has 146 apartments over 26 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Melbourne Skydeck and 5 minutes on foot from Southbank Promenade
WRAP on Southbank offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury WRAP on Southbank. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
WRAP on Southbank has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 45 per night; includes in/out privileges)
  • Secured extended parking on site (AUD 45 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: AUD 15 to 25 for adults and AUD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 146 units
  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Double-glazed windows
  • Recycling
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults and AUD 10 to 10 for children
  • Self-parking fee: AUD 45 per night (in/out privileges)
  • Secured extended parking fee: AUD 45 per night
  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks Southbank
Oaks WRAP
Oaks WRAP Aparthotel
Oaks WRAP Aparthotel Southbank
Oaks WRAP Southbank
WRAP Oaks Southbank
WRAP Southbank
Oaks WRAP Southbank Aparthotel

WRAP on Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1535 out of 2802 reviews
Rating 8 - Good. 914 out of 2802 reviews
Rating 6 - Okay. 222 out of 2802 reviews
Rating 4 - Poor. 95 out of 2802 reviews
Rating 2 - Terrible. 36 out of 2802 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Chna

Our assigned room had lots of faults..e.g. bathroom soap dispenser falling off from the hall to the floor, empty handwash dispenser, broken kitchen tap, broken washing machine, dirty windows, windows in both room could not lock, outdoor dirty rustic table and
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities
Excellent room
Stayed 3 nights in Dec 2025

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was dated, furniture needs updating. Only 3 dining chairs in a 2 bedroom apartment booked for 4 people. Staff were very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, fantastic value, awesome location. Will be back for sure.
Stayed 1 night in Jan 2026

8/10 Good

Beau

Stayed 1 night in Dec 2025

6/10 Okay

Xi

Stayed 2 nights in Dec 2025

10/10 Excellent

Matt

Stayed 2 nights in Dec 2025

2/10 Terrible

Catherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and unclean. Floor was discoloured and didn’t appear vacuumed. Room had broken lights and broken washing machine and wifi didn’t work. A random flip flop was in the room. We tried to wash our clothes and couldn’t get our clothes out of the broken washing machine. Maintenance then said they knew the washing machine was broken - so why not tell us so we didn’t lose our clothes? Charged for a portacot on top of that. Would not recommend at all and expected much better for the price
Stayed 2 nights in Dec 2025

8/10 Good

Francine

Stayed 6 nights in Dec 2025

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities
Brekky was awesome
Stayed 5 nights in Nov 2025

10/10 Excellent

Alistair

Liked: Cleanliness, room comfort
We had a room on a high floor with excellent views of the city we have lived in for a while and never seen it from this angle. Close to southbank which was jumping with Christmas activities. Room was excellent size (studio) with all the things there for a long stay - we only had a short staycation. Car parking trouble free and quick checkin.
Stayed 1 night in Dec 2025

10/10 Excellent

Tamarra

Stayed 3 nights in Dec 2025

8/10 Good

Nadeem

Liked: Amenities
Room was comfortable However wasn’t happy with towels left behind from cleaners (they were in a ba). Left a bit of a smell Elevator is slow. To get to the parking the reception needs to use the key to the floor you parked. However great location and comfy room. Good shower
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca, Glen Alpine

Stayed 2 nights in Sep 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Amazing.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Too many maintenance issues to mention. No response from staff to our requests. Quite disappointing really.
Stayed 4 nights in Nov 2025

6/10 Okay

Collin, Sydney

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were very helpful and the location is great. Unfortunately our room seemed very run down. Everything was broken very old or just very worn. The aircon only worked for about an hr at a time. We had the service guy there three times but eventually gave up. Not what you expect from the penthouse.
Stayed 3 nights in Nov 2025

8/10 Good

Kellie

Business traveller
Liked: Amenities
All staff were friendly & welcoming. Great central location, however rooms could be cleaner. Found an old receipt in the window behind the curtain, when i opened them.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities
Centrally located. Minor issue with the room but swiftly sorted and room upgraded. Helpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Cicily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Great location nice staff
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities
Bed was comfortable and the room was clean - The loungeroom had block out blinds but the bedrooms didn't so the night lights shone in and you were up when the sun came up!!. Soap dispensers in the shower were a good idea however they needed repair. Pool and Gym area were good. Would I stay again? If small changes were made Yes.
Stayed 3 nights in Nov 2025

8/10 Good

Annita

Room amenities were disappointing - I couldnt get the oven or stove to work; I had to request a toaster, an iron & an ironing board. The carpet in the hallway on my level was dirty for days before it was vacuumed. On the bright side the room was quiet, staff were lovely, & hotel location was great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Grant

Staff were pleasant and room was spacious.
Stayed 5 nights in Nov 2025

6/10 Okay

Brittany

Travelled with group
Staff were courteous but sharibg with residential makes for funny smells and poor condition hallways and lifts
Stayed 1 night in Nov 2025

4/10 Poor

Danny

Stayed 3 nights in Oct 2025