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Holiday Inn Merida by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Merida by IHG

Outdoor pool
Point of interest
2 restaurants, breakfast, lunch served; international cuisine
Bar (on property)
Suite, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Down duvets, in-room safe, desk, laptop workspace

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Merida by IHG

This smoke-free hotel features 2 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Holiday Inn Merida by IHG offers 213 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Merida by IHG. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute walk from Paseo de Montejo and 4 minutes on foot from Yucatan International Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Merida by IHG offers its guests a kids' pool, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 14 meeting rooms. Event space at this hotel measures 550 square feet (51 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Merida by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Holiday Inn Merida by IHG has 2 restaurants serving breakfast and lunch.
La Veranda – This restaurant specialises in international cuisine. Open daily.
La Arboleda – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 477 to 477 for adults and MXN 350 to 390 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Arboleda
  • La Veranda

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (550 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 477 to 477 for adults and MXN 350 to 390 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus a one-off MXN 522 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Holiday Inn Merida by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 78 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like bacon and waffles and better pastries like pan con chocolate
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 6 nights in Dec 2025

10/10 Excellent

Juan, Woodinville

Stayed 6 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is great with a lot of local food.
Stayed 1 night in Dec 2025

6/10 Okay

Manuel

Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets were dirty when we arrived, we had to call to change all bed covers. Besides that, the price is fare.
Stayed 2 nights in Dec 2025

8/10 Good

Lilliana, West Chester

Travelled with family
Liked: Cleanliness, staff & service
A very conveniently located property; great buffets for breakfast and dinner. Very helpful and friendly staff…
Stayed 7 nights in Dec 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room 124 had shower problems. The water pressure had it so half the water came out The top and half came out the bottom. Also it did not drain well - so you’re showing in 2” of water. Hazael at the front desk was very helpful and professional. He gets 10 stars. Wish breakfast was included.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacobo

Travelled with family
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin Cervantes

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and extremely clean. The breakfast was delicious and huge variety. The staff was super friendly and willing to please.
Stayed 4 nights in Dec 2025

10/10 Excellent

Victor, Villahermosa, centro

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Miguel Angel Santino

Stayed 1 night in Dec 2025

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 4 nights in Nov 2025

8/10 Good

Genaro R

Liked: Cleanliness, amenities, property conditions & facilities
Yes, but the shower didn’t have any water pressure at all and was dripping could not take a normal shower…..
Stayed 5 nights in Nov 2025

8/10 Good

Nancy, Chicago

Stayed 4 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room ! Nice and clean ! Great tub to soak in! Comfortable all good !!
Stayed 2 nights in Nov 2025

2/10 Terrible

Maria E.

Stayed 9 nights in Oct 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Krystian

Stayed 1 night in Oct 2025

10/10 Excellent

llamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025