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City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property

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Photo gallery for City Express Plus by Marriott Ciudad de México Santa Fe

Exterior
Terrace/patio
Lobby
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪7 min walk‬
  • Place, Centro Medico ABC Santa Fe
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed

7.8 out of 10
Good
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 8
  • 2 Double Beds

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About this property

City Express Plus by Marriott Ciudad de México Santa Fe

Hotel in Mexico City with free breakfast and free local area shuttle
This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, a free area shuttle and a free manager's reception. Other amenities include a 24-hour business centre, valet parking and a business centre.
City Express Plus by Marriott Ciudad de México Santa Fe offers 159 air-conditioned accommodations with a safe and free toiletries. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

During your stay at City Express Plus by Marriott Ciudad de México Santa Fe, you're just a quick walk from Santa Fe Center Mall. Free breakfast, free WiFi in public areas and a free area shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free area shuttle within 5 kilometres is available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express Plus by Marriott Ciudad de México Santa Fe. For a fee, parking is available.

This 3-star Mexico City hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
City Express Plus by Marriott Ciudad de México Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Covered valet parking on site (MXN 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City

Reviews

City Express Plus by Marriott Ciudad de México Santa Fe Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1011 reviews
Rating 8 - Good. 284 out of 1011 reviews
Rating 6 - Okay. 126 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 62 out of 1011 reviews

Reviews

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upsale on breakfast, no kitchen utensil, small gym
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura Iliana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service per price
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Stayed 3 nights in Jun 2025

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 3 nights in May 2025

4/10 Poor

Rene G.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Apr 2025

6/10 Okay

Mario

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Aida

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and dirty. Specially the bathroom.
Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Stayed 2 nights in Jan 2025

10/10 Excellent

OFELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice second time staying here !
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is entertaining, unfortunately the assigned room didn't have a view other than a big concrete wall of the next building, and the room size was less than ideal. I was surprised that at checking in the highlight of Expedia results in the location and type of room assigned. Excellent service of personnel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis David Márquez

Stayed 4 nights in Dec 2024

6/10 Okay

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is goodnfor the price, good location, suite was decent size BUT staff at front desk was terrible, all of them at different shifts and it was not only me, they had issues with a few other people. Seemed to be unmotivated
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Stayed 1 night in Jun 2024

10/10 Excellent

Jose Abel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

ALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, el colchon tiene sus detalles

El colchon de la cama, es un poco incómodo
Stayed 1 night in Oct 2023

8/10 Good

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Express Plus Santa Fe - Review

The hotel was good, but the rooms are extremely dark. Even when you have all the lights on the room was still dark. very close to great restaurants, and very cordial services. Security was very good.
Stayed 2 nights in Oct 2023

8/10 Good

José Luis

Stayed 1 night in Oct 2023