2/10 Hirveä
Alicia
Matkusti kumppanin kanssa
5.4.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in lady was SO rude. We asked for her to explain why the hold on credit card was so high. instead of explaining she kept repeating the amount. they expect u to use their mini bar in the room. we made sure we didn't touch the mini bar! The prices were extreme due to the fact the CVS outside the property sold the same items for way less. on our entry into our room. I had to go behind the house keeping staff to get remaining hair out the shower and go over the sink edges which had some kind of black sum on it. On day two we return from the beach, and get to our room patio. (Room 124) There was two strange men and a lady sitting on our patio in our chairs doing a drug deal! We asked the people to leave and they told us to wait cause they were doing a transaction! So I went to the front desk to get some help or security! And was told by the same rude lady that checked us in! That they don’t have security! And that’s all she said! She never offered to call the police nor have the strangers removed from our patio. So my wife and I was left to remove the strangers ourselves! VERY VERY UNSAFE SITUATION! Day 3! We return from shopping and get into our room and our whole ceiling in our room is leaking very badly from two parts of the ceiling! only giving new towels and told we could not have our air conditioning on due to the ceiling leaking! Like it’s MIAMI! Lastly they really need to get their pool cleaned! It’s so NASTY! WE WILL NEVER STAY AT THIS LOCATION EVER AGAIN!
Alicia
Yöpyi 3 yötä huhtikuussa 2025