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HUP

4.5 star property

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Photo gallery for HUP

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Property video
Exclusive Double Room | Living area | 32-inch flat-screen TV with satellite channels, TV, table football
Front of property
Sports bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Arkweg 3-17, Mierlo, 5731 PD
  • Place, Gulbergen Golf
    ‪7 min drive‬
  • Place, Dierenrijk
    ‪7 min drive‬
  • Place, Helmond Castle
    ‪8 min drive‬
  • Airport, Eindhoven (EIN)
    ‪26 min drive‬

Room options

View all photos for CLUB Room

CLUB Room | In-room safe, desk, blackout curtains, iron/ironing board

CLUB Room

8.4 out of 10
Very good
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for BASE Room

In-room safe, desk, blackout curtains, iron/ironing board

BASE Room

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Family

Club Family | In-room safe, desk, blackout curtains, iron/ironing board

Club Family

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room

Exclusive Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Exclusive Double Room

  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

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About this property

HUP

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, indoor tennis courts and a sauna are on-site.
HUP offers 149 air-conditioned accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include indoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at HUP, you'll be close to Gulbergen Golf. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a free children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes 2 indoor tennis courts, a gym and a steam room
  • 6 minutes by car from Gulbergen Golf and 7 minutes from Helmond Castle
HUP offers its guests a kids' pool, an indoor pool, indoor tennis courts, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

14 meeting rooms and coworking spaces are available. A fitness centre, a sauna, and a terrace are also featured at the luxury HUP. Parking is available for a fee.

This 4.5-star Mierlo hotel is smoke free.

HUP has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 7 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 indoor tennis courts
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Mini golf

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 14 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 7 per night
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Brug Hotel
Carlton Brug
Carlton Brug Hotel
Carlton Brug Hotel Mierlo
Carlton Brug Mierlo
HUP Hotel Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel Mierlo

HUP Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 363 reviews
Rating 8 - Good. 141 out of 363 reviews
Rating 6 - Okay. 48 out of 363 reviews
Rating 4 - Poor. 20 out of 363 reviews
Rating 2 - Terrible. 6 out of 363 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tashaun

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Brilliant would definitely stay again for the amenities and the staff are wonderful
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy rooms, great breakfast. Loved the amenities like gym and pool
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Mark

Liked: Cleanliness, amenities
Disliked: Staff & service
Group of teens allowed to stay and been unruled, allowed to act in an inappropriate way amongst guesses with small children, wish the staff would speak to them to show more respect to other people
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mihai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. It’s paradise for children. My only suggestion is about the service at the bar that is veeeeery slow.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top draw service on point one of the best hotels I have stayed at. Defo coming back we went with our football squad and all the family’s enjoyed it
Stayed 2 nights in Jun 2025
Verified

8/10 Good

KISHORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All excellent!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024
Verified

8/10 Good

Susy Dame Yanti

Liked: Cleanliness, staff & service, property conditions & facilities
Sport
Stayed 2 nights in May 2025
Verified

8/10 Good

Jan-Patrick

Liked: Staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended stay

great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borring food in the bar restaurant. The quality did not live up to the expectations. Rooms are super, gym perfect. Easy parking.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True holiday: Child was occupied

So many wonderful activities for the children: As a parent you have truly the time to relay and enjoy the holiday...
Stayed 1 night in May 2023
Verified

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, needs an update and noisy

The hotel was very dirty especially in the public areas, and was not cleaned the next day as well. The fitness center is amazing! The restaurant is ok, nothing special and the service was polite but very unprofessional, but I think they tried their best. Service in the reception was like the restaurant.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
The concept is great and the facilities are good however the restaurant is really bad. Breakfast buffet is quite ok but the rest really isn’t good. Most staff members seem to be student, they’re very helpful and friendly but need to be coached by professionals to improve their customer service skills. The kids loved the playground and the other activities available so we will certainly come back. There should be towels made available at the swimming pool for hotel residents.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Terrible!!

I stayed in this hotel couple times and this time really pissed us off. The cleaners went to the room and didn’t finish the job and didn’t take the trash away. We ordered taxis and non of them arrived and the taxis they called for same trip could cost from 15-35 Euro difference. 😡 the front desk can’t answer simple questions and they don’t even apologize for not ordering taxis for us. We will Never stay in this hotel again!
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

Fung Lin Florence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed about this hotel. Among the hotels that we’ve stayed all over the world, this hotel is the worst one. Sorry for being direct! The facilities of this hotels lacked of proper maintenance. The services provided by its staff were very poor. For example, the front desk staff told us that “all amenities have to be booked”. Yet, the truth is that we only need to queue up but no need to book. Another incident was that our room was not cleaned up during our stay. After reminding the front desk staff, we waited for an hour for house-keeping. When we chased again, the front desk replied that they forgot which room no. has made the request 😵‍💫.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

👎

Was travelling with my 1 year old daughter. My experience was really bad. Go I payed as soon I arrived, everything. The nights staying, the parking and I still made made a reservation for dinner on the restaurant. At the restaurant, they took long to take my order, was like 3 or 4 tables, so wasn’t busy! At the end of the dinner, my baby was tired. I request, politely to leave the bill on my hotel number account. Wasn’t possible. Ok, I payed without make any objection. I had a cried baby, keep her to pay the bill. I wished a good evening to the staff, they only said “sorry”. The staff wasn’t looking for options, I felt that the check out was a waste of energy and time. The weak treatment and unfriendly behaviour of the staff. Was unbearable! So: I had 3 big bags. I expected to have at least a little help to carry the luggage. I request help, kindly. Was denied. The luggage trolley was not on the reception, they didn’t have anyone to bring to the lift or something. I went with my baby to pick it up, also not on the place they told me that “should be there”. At 11oclock, I had 2 men’s from the staff knocking the room door. Instead of help, they were there to asked me IF i would leave today. Was such a pressure and neglect of the staff. The only option I had, was to carry all by myself, 3 bags and a little kid.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Cristian Lucian

Liked: Cleanliness, staff & service, amenities
Las instalaciones
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

René

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Renovieren, vor allem die Zimmer (Schimmel an den Fenstern). Speisekarte erneuern.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helmut

Liked: Cleanliness, amenities
Zimmer war sauber und in Ordnung, an der Rezeption wurde man als Gast nicht wahrgenommen weil man privat telefoniert hat. Ich hatte fast 12 Minuten gestanden, und habe mir dann Hilfe an der benachbarten Bar geholt,die sehr nett waren,
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kristian

Liked: Cleanliness, property conditions & facilities, room comfort

Fint hotel med gode oplevelser

Rigtig fint hotel. Rene værelser og velholdte legeområder. Let og hurtig ind- og udtjekning. Det var lidt svært at finde rundt i, hvilke faciliteter, som er inkluderet i prisen, og hvilke, som ikke er.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 2 nights in Oct 2025

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