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Hotel Metro, Autograph Collection

4.0 star property

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Reception
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby
Lounge
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
411 E Mason St, Milwaukee, WI, 53202
  • Riverside Theater
    ‪5 min walk‬
  • Fiserv Forum
    ‪13 min walk‬
  • Harley-Davidson Museum
    ‪17 min walk‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Metro, Autograph Collection

Art Deco hotel with fitness centre and rooftop terrace
A fitness centre, a rooftop terrace and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and free use of bicycles are on-site. Housekeeping is available on request.
Hotel Metro, Autograph Collection offers 63 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Milwaukee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Metro, Autograph Collection, you're just a quick walk from Milwaukee School of Engineering. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Lake Michigan and Henry W. Maier Festival Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Metro, Autograph Collection offers its guests a fitness centre and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Metro, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Milwaukee hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (107 centimetre high)
  • Lift (183 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1937
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Phillip, Addison

Liked: Cleanliness, staff & service
Have some place guests can get food at night. Offer options. Make the roll overnchekc in easier.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Moeun

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean facility in the heart of downtown.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The property had Everything we wanted.
Stayed 2 nights in Dec 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Had my room I had booked full already
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather, Minocqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Lenae

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!
Stayed 1 night in Jul 2024

10/10 Excellent

Cliff

Stayed 1 night in Jul 2024

6/10 Okay

Tara, New York

Nice people but outlets didn’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie, seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024